Whether you can’t place or receive calls or your phone display says no service. You’ll end up asking yourself, “How do I reset my Consumer Cellular phone?”
If your Consumer Cellular phone stops working, resetting it may be the best solution.
But, before you restore it to factory settings, you need to back up important files and remove personal data.
If you want to know how to reset your Consumer Cellular device, we’ve got you covered!
To perform a factory reset on a Consumer Cellular Android phone, go to Settings, hit Backup & Reset, and choose Factory Data Reset. For iPhone, open Settings, go to General, Reset, then Erase All Content & Settings.
If your phone works after the reset, you can pass it on to a friend or family member. So, you might want to consider a few things below.
Things to Consider Before Resetting My Phone
Performing a settings reset will wipe out any configurations you’ve personalized and revert your Consumer Cellular phone to its default state.
It simplifies things, especially if you’re giving it a family to use.
So, before you give your cellphone new life, let’s look at some of the factors you need to consider before resetting your phone.
1. Backup Your Contacts
Performing a factory reset will delete all of your phone’s data. This includes phone numbers, emails, and other contacts.
Before resetting your phone, we recommend backing up your contacts or saving them on the cloud like Google.
2. Save Photos and Files
Resetting your phone presents you with a few options. One of them will delete everything on your phone.
If you have photos and videos saved on your phone, they will be deleted during the reset process.
3. Use Cloud Storage Options
The Cloud can store any amount of data. You can retrieve them there as often as you like as well.
4. Remove Your Personal Data
Personal data can be sensitive, and removing it before the reset process is something you want to do.
Erasing your personal data ensures that you have full control of it before the reset process.
Now that you know the things you need before resetting your Consumer Cellular phone let us move on to the actual steps of the process.
Reasons to Reset Your Consumer Cellular Phone
Resetting your phone is not something you do every day. If you’re a Consumer Cellular subscriber, there are a few factors where you’ll consider resetting your phone.
Since Consumer Cellular is an MVNO, one of the major ways they get new users is by enticing them to transfer from a different carrier.
Moving from one network to Consumer Cellular is one of the reasons to reset your phone.
Apart from that, here are some of the top reasons to get you to perform a factory reset on your phone:
- Before transferring your phone to Consumer Cellular.
- Adding a new line to your Consumer Cellular plan using an old phone.
- Fixing malfunctions on your phone.
- Free up storage space on your device.
Note: If you’re transferring from one network to Consumer Cellular, we highly recommend resetting it first.
How Do I Reset My Consumer Cellular Phone
The answer to “How do I reset my Consumer Cellular phone” depends on your device’s brand.
But, regardless if you have an iPhone or Android phone, you should always remove personal data from your device.
Start by backing up your contact list to your SIM, Google Account, or Apple ID. Next, save your photos, videos, music, and documents to the Cloud, an SD storage card, or a computer.
Once you’ve done all these, you can proceed to reset your Consumer Cellular phone.
Method #1: How to Reset My Consumer Cellular iPhone
One of the phone models that you can use with your Consumer Cellular plan is an iPhone.
Whether you’re using the latest one or an older model, Consumer Cellular supports their use on their network.
Whether you’re transferring your existing phone from another network or adding a new line, you’ll want to reset your iPhone before activating your account.
Here’s how to reset your Consumer Cellular iPhone:
- Open your phone’s Settings app.
- Go to General.
- Scroll down, then tap Reset.
- Choose Erase All Content and Settings.
- Select Erase to confirm.
Note: If necessary, you will be asked to enter your phone’s passcode or Apple ID.
Method #2: How to Reset My Consumer Cellular Android Phone
After Apple devices, another type you can use with Consumer Cellular is an Android phone.
Even though a lot of phone manufacturers carry Android, they all should have similar layouts and settings structures that will allow you to reset it quickly.
One particular Android device line that Consumer Cellular is compatible with is the Pixel devices. Motorola and Nokia Android phones are also some of the models that Consumer Cellular can support on their network.
Here’s how to reset your Android phone:
- Open your phone’s Settings.
- Go to System, then choose Reset options.
- Select Erase all data.
- Choose Reset phone.
- Tap on Erase Everything to confirm.
Note: Your Android phone should show a progress screen, allowing you to track the reset process.
Method #3: How to Reset My Consumer Cellular Samsung Phone
Now, Samsung phones run on Android, although their settings can be a bit different.
They run on a skinned version of Android that’s exclusive to Samsung phones. This makes them a tiny bit different than their Pixel counterpart.
The latest Samsung phones are always giving the iPhone a run for their money. That’s why most carriers ensure you can run them on their network.
Whether you have the latest or slightly older model, resetting it is the fastest way to use it with Consumer Cellular.
Here’s how to reset your Samsung phone:
- Open your phone’s Settings app.
- Go to the General tab.
- Select Backup and reset.
- Choose Factory data reset.
- Select Reset device.
Tip: Your phone will reboot to start the reset process.
Method #4: How Do I Reset My Consumer Cellular Flip Phone
If you’re looking for an old-school, basic experience, you can use a flip phone with Consumer Cellular.
The network supports these types of phones since you can get a brand-new one from their store.
It’s not just smartphones that you’ll need to reset your phone. Flip phones also have this feature, allowing you to delete your data from the phone quickly.
This comes in handy before moving your phone to Consumer Cellular.
Here’s how to reset your flip phone:
- Go to your flip phone’s Settings.
- Navigate to Phone Settings.
- Select Reset.
- Choose to Reset the phone to factory defaults.
Note: These steps should work whether you’re using the Link II or the Alcatel Go Flip phones.
Do I Need to Activate My Consumer Cellular Account After Resetting
Resetting your phone is usually done before you activate your Consumer Cellular account.
It’s unlikely that you’re going to reset your phone that’s already activated with Consumer Cellular unless you’re troubleshooting it.
In any case, if your phone is already activated with Consumer Cellular, there’s no need to activate it again.
However, if you’re adding a new line for a family member and you’re going to be giving them one of your older phones, you’re going to need to activate it.
Generally, after you reset your phone, you’re going to need to activate it with Consumer Cellular.
Here are some of the cases where you’re going to need to reset your phone.
- Bringing your old phone with you from a different network.
- Adding a new line and using an old phone.
- Giving your old phone to a family member with a new account.
Note: If you’re resetting your phone as a troubleshooting step or fix, you don’t necessarily need to activate it.
These are the different ways to reset your phone that are compatible with the Consumer Cellular network.
You can visit their shop to know which phones they carry, as you’ll be able to use this by default.
You can also contact Consumer Cellular customer support to know if your old phone is compatible with their network.
Read Next: Will My Consumer Cellular Phone Work in Europe?
Now that you know the answer to how do I reset my Consumer Cellular phone, you can now perform it on your phone, so you can get it working like brand new again.
If you’re adding a new line to your Consumer Cellular account, it’s a step that you don’t want to skip to avoid any issues.
Resetting your phone is also an excellent way to fix any major issues that it’s experiencing.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.