If your Giffgaff not registered on network, there’s an easy solution to that problem!
How mobile reception works, is once a SIM is registered, it will be saved in the database of the carrier.
If that SIM is out of a mobile device, it will display “Disconnected” or “Not registered” on the signal status.
To fix when Giffgaff isn’t registered on the network, toggle the Giffgaff network provider and reinsert the SIM card. Next up, move into a coverage zone and restart the mobile data on your device. If nothing worked so far, perform a network reset.
To learn more about recurring Giffgaff network issues, keep reading!
When identifying network issues, it’s important to take into consideration the Physical Location of your device.
Overall possibilities, cellular coverage is what’s most important to receive good signals and work with all cellular-related settings.
However, there could be an outage with your service provider, which is causing the network issues on your device.
Let’s look up what’s causing Giffgaff network issues:
- There has been an Outage or Maintenance in your area
- Incorrect SIM instalment within your cardholder
- Temporal Wireless Connection with your provider
- A Network Settings Issues with your mobile device
To bring our troubleshooting to the max, we’ll start eliminating each of these possibilities with the upcoming solutions.
Keep reading to learn how to fix the Giffgaff SIM problem!
The solutions we have listed perform the best when executed in chronological order.
In that set of thoughts, make sure to follow our methods in their respective arrangement and pay attention to any important notes and alerts.
Let’s jump in with the solutions!
Checking if there are any outages in your area, will keep you away from losing time.
To check for Giffgaff outages, your device must be connected to the internet
No matter what you do to your Giffgaff SIM, pending maintenance or a networking outage will temporarily unregister your SIM.
Giffgaff has a specific service that enables you to check the 3G, 4G and 5G coverage in specific UK cities and areas.
Let’s learn how!
Check Giffgaff coverage:
- Open a browser on your device.
- Navigate to Giffgaff.com/coverage-and-service.
- Press the typing field.
- Enter a postcode or your town’s name.
- Press on the Magnifying Glass to begin your search.
- Wait for the results to appear.
Once the area search is complete, results regarding the coverage will be displayed on the map.
In addition, you’ll be provided with a 24 hours history of pending outages for the town.
Note: Giffgaff outages or maintenance could take up to 5-6 hours to be resolved, so stay put!
If no report of an outage or maintenance has been submitted, Restart your Cellular Data.
All mobile devices have a setting that enables them to connect with the cellular. On most operating systems, this setting is labelled “Mobile Data” or “Cellular Data”.
Toggling the mobile data feature may help your device reconnect with the Giffgaff network.
Restarting Mobile Data (Android):
- Launch the Settings tab.
- Navigate to “Cellular”.
- Press “Mobile Data”.
- Hit the Activation Slider to turn off the feature.
- Wait for 30 seconds.
- Re-enable the setting.
Restarting Mobile Data (iOS):
- Go to Settings.
- Press “Mobile Data”.
- Disable the feature.
- Stand by for 15-30 seconds.
- Turn on the feature again.
After activating the mobile data of your device, look at the Connection Status on the top-right part of your device’s screen. Signal-related details will be displayed there.
Alert: Getting less than 2 bars of signal means that the connection is bad/non-existent.
Perhaps, the problem is with your own mobile device, rather than the Giffgaff SIM/network.
Performing a Hard Reset on the mobile device will help with software data glitches that cause cellular interference.
It’s a great approach for any type of problem with your device and consists of a reboot and a discharge. Keep reading to learn how to do it!
How to hard reset a mobile device:
- Connect your mobile device to a charger.
- Press and hold the Power Button of the device.
- Wait for the Power Menu to appear.
- Choose “Shut Down” from the available settings.
- Wait for 5 minutes while your device is shut down.
- Press and hold the Power Button again.
- Hold the button until the display lights up.
- Let go of the Power Button.
- Wait for your device to start up.
The longer you keep your device shut down, the better it will discharge and perform the hard reset. Keep in mind that 5 minutes is the least you should keep your device turned off.
Note: You could also trigger a shutdown on your device at Settings > Power > “Turn Off”.
On most Android phones and iOS devices, there’s a way to switch the carrier that your mobile connects with.
Since you already have a carrier, your device will fail the connection with the other provider you select.
This is exactly what you want since this will disconnect you from the Giffgaff network and let you reconnect.
Let’s learn how to do this!
Toggling service carriers (Android):
- Go to Settings.
- Press Wireless and Networks.
- Choose Mobile Networks.
- Press Network Operators.
- Hit the “Search for Networks” button.
- Press a network different from Giffgaff.
- Wait for the “No Network Service” message to appear.
- Reconnect with the Giffgaff network.
- Enable the “Automatic” setting.
Toggling service carriers (iOS):
- Enter the iPhone’ settings.
- Navigate to Mobile Data.
- Press Mobile Network.
- Turn off the Automatic feature.
- Press a network different from Giffgaff.
- Wait for the connection to fail.
- Hook up with the Giffgaff network.
- Wait for the connection to succeed.
If you were successfully connected with the Giffgaff network, you’ll be notified with a “Connected” or “Success” message. Watch out for prompts of this type.
Note: Ensure that the SIM card is inside your mobile while toggling the service carriers.
Perhaps, the problem is with your Giffgaff SIM card or rather, its cardholder placement.
In the case that the Giffgaff SIM has been installed in an incorrect manner, it will be unregistered from the network.
This occurs because once an employee verifies your SIM card, it will only register with the Giffgaff network once it is installed in a mobile device.
How to reinsert SIM card:
- Grab a SIM instalment tool.
- Insert the tool into the cardholder’s pinhole.
- Take out the cardholder along with the SIM card.
- Eject the SIM card out of the cardholder.
- Stand by for 60 seconds.
- Position the SIM within the cardholder and secure it.
- Place the cardholder within your mobile device.
- Check the signal status.
After reinserting your mobile SIM card, it’s strongly recommended to perform a Restart on the device. This will help the device scan for networks and connect to the cellular.
Note: You could adjust the removable edges of the SIM to make it fit within the cardholder.
If you’re still experiencing the Giffgaff network problem, it’s time for a Network Reset.
A network reset will only erase connection-related data on your mobile device
What a network reset does, is have all connection data (Bluetooth, WiFi and cellular) removed from your device.
This also applies to cache and remembered networks on your mobile device. You’ll be disconnected from all WiFi and Bluetooth connections as a result.
Let’s learn how to perform a Network Reset on both Android and iOS:
Network Reset on Android:
- On your Android, go to Settings.
- Navigate to System.
- Press Advanced.
- Go to Reset Options.
- Choose Reset Network Settings.
- Confirm the network settings reset.
Network Reset on iOS:
- Access the Settings on your iOS device.
- Go to General.
- Press “Transfer or Reset [Device]”.
- Tap on “Network Settings”.
- Confirm that you want to reset your iOS device.
- Give the reset a couple of minutes to conclude.
We shall warn you once again that all WiFi networks you’re connected to and remembered Bluetooth devices will be erased. The network reset action is irreversible.
Alert: Type down any important Wi-Fi passwords to reconnect your device after the reset.
Hence, to fix when Giffgaff SIM isn’t registered on the network, identify issues in your area of living and restart the mobile data. Next, reinsert the SIM card of your mobile and fix issues with the coverage. Finally, perform a network reset on the mobile.
In this guide, you’ve learned why Giffgaff not registered on network and what’s potentially causing this problem to occur.
A network connection is really dependent on the signal that your device receives and whether the SIM card is active or not.
For further questions association regarding network problems, you should contact Giffgaff’s employees!
Visit our online technical blog to read more easy solutions referring to your technical issues!
Read Next: How to Get Past Giffgaff Age Restriction?
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.