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Frontier Remote Volume Not Working? (Quick Fix!)

Finn Wheatley Updated on13 January 2025
frontier remote volume not working

You don’t want to get the Frontier remote volume not working error. Fortunately, we have all the answers you need on how to fix it!

Many users have had positive experiences with the Frontier remote, where the volume buttons are unresponsive, or they can’t control the volume at all.

It could be an issue with the remote, the TV, or other connected devices. 

If Frontier remote volume is not working, swap out the batteries and use fresh ones. Removing rust and dirt from the contacts will also help get your remote to work properly.

Let’s explore other options and fix this problem!

Frontier Remote Volume Not Working – 8 Easy Solutions

solutions for frontier remote not working

Let’s look at 8 quick solutions to fix this issue. These are arranged from the most efficient solution, so we recommend following them in order.

#1: Replace the Batteries

A quick and easy solution to solve this error in less than 5 minutes is replacing the batteries.

Whenever your batteries are low or dead, they won’t be able to provide enough power for the remote to work properly. It affects the volume buttons and will cause further malfunctions.

Changing out the batteries is the quickest way to fix this, and here’s how to do it:

  1. Find the battery compartment on the back of your remote.
  2. Slide it open to reveal the batteries.
  3. Remove the batteries and dispose of them properly.
  4. Insert new batteries into the compartment.
  5. Close the battery cover.
  6. Test your remote by pressing the volume buttons.

When changing out the batteries, you need to know the exact type and size before buying the replacement. You also want to ensure that you insert them with the correct polarity markings to avoid further damaging your remote.

Note: Some remote models require you to open it with a screwdriver or slide a coin, so be careful. 

#2: Clean Your Remote’s IR Sensor

clean the remote ir sensor

Pressing the volume button on your remote sends a signal to the IR sensor, which sends infrared signals to your TV or box.

This is how your remote performs its functions. If the Frontier remote volume not working, the sensor may be dirty, blocked, or damaged. 

How to clean the IR sensor:

  1. Locate the IR sensor on the front of your remote. 
  2. Dip a soft cloth or cotton swab in rubbing alcohol. 
  3. Gently wipe away any dust, dirt, or debris from the sensor. 
  4. Let the sensor dry completely. 
  5. Test your remote by pressing the volume buttons. 
Tip: Avoid using abrasive materials or chemicals that could damage the sensor. 

#3: Check the Volume Levels on Your Device

Sometimes, the volume on your TV is too low. The volume levels on the device you’re watching are independent of your Frontier box, so if it’s low or muted, your remote won’t be able to increase it.

check the volume levels device

You will need to increase the volume levels on your TV to see if it’s causing the issue.

Adjust the volume levels to your liking and see if your Frontier remote works correctly. 

  1. Turn on your TV and box, ensuring they are connected properly. 
  2. Press the Menu button on your remote and select Settings. 
  3. Select Audio, then Volume Control.
  4. You will see two options: Variable and Fixed.
  5. Choose Variable if you want your Frontier remote to control the volume.
  6. Choose Fixed if you want to use your TV’s volume buttons.
  7. Adjust the volume to your preferred level.  
  8. Test your remote to see if it works. 
Note: Ensure your volume levels are comfortable to protect your hearing and avoid disturbing others. 

#4: Set the Correct Input Source on Your TV

set the correct input source on tv

If you’re having trouble with the Frontier remote volume, it might be because your TV is on the wrong TV input.

To fix this, change the input on your TV to match the one your box is connected to. Then, you will be able to use your remote to control the volume again. 

  1. Switch on your TV and Frontier box. 
  2. Press the Input or Source button on the remote.
  3. On the Input menu, navigate to the HDMI slot of your Frontier box.
  4. Wait for the picture and sound to appear on your TV screen.
  5. Test if you are able to control your remote by pressing the volume buttons.
Note: To make it easier, you’ll need to remember which HDMI port you connected your Frontier box.

#5: Tighten Loose Connections on Your Box

tighten the loose connections on box

Loose cables or faulty connections between your box and your TV will cause the Frontier remote not to work properly.

In this case, check and tighten any loose cables or wires on your box or TV.

  1. Turn off your TV and Frontier box. 
  2. Unplug them from the power outlet.
  3. Locate the cables and wires that connect your box to your TV.
  4. Check each cable and wire for damage.
  5. Make sure they’re securely plugged into the correct ports. 
  6. Plug in your TV and box and turn them on again.
  7. Test your remote by pressing the volume buttons. 

If this does not resolve the issue, proceed to the next solution below, as it would deal with your remote configuration.

#6: Reprogram Your Frontier Remote

At this point, if you still don’t have control of your remote’s volume controls, it’s time to reprogram it.

Doing this step will allow your remote to communicate with your TV and control its functions, including the volume.

reprogram your remote

Here’s how you reprogram your Frontier remote:

  1. Turn on your TV and Frontier remote.
  2. Find the four-digit code in the user manual.
  3. Find the code for your TV online here. 
  4. Press and hold the OK and TV buttons on the remote simultaneously for 3 seconds.
  5. The LED light should blink twice and stay on, indicating programming mode. 
  6. Enter the four-digit code using your remote. 
  7. The LED light should blink twice and turn off to confirm the code is valid.
  8. Test your remote by pressing the volume buttons. 
Note: If this doesn’t work, repeat steps 3 to 5 with a different code until you find one that works. Once you find the correct code, write it down for future reference.  

#7: Reset Your Frontier Remote

reset the frontier remote

If the previous solutions didn’t work, reset your Frontier remote to restore it to its original settings.

Doing this will remove all data on your remote, including bugs or glitches saved in its memory.

However, you will need to reprogram your remote again after resetting.

Here’s how you do it.

  1. Hold down the TV and OK buttons on your remote simultaneously. 
  2. The red LED light should blink twice and stay on, indicating reset mode.
  3. Release both buttons and wait for the remote to restart.
  4. The TV button should blink twice again, indicating the reset is successful. 
  5. Reprogram your Frontier remote with a new code for your TV. 

Pro Tip: Be patient and take your time when resetting your Frontier remote. If you encounter issues, refer to your Frontier remote manual. 

#8: Reset Your Frontier Box

If you’ve tried all possible solutions and are still experiencing volume issues with your Frontier box, it may be time to reset it.

reset the frontier box

This will reboot the box and clear out any temporary data and settings causing the issue. 

  1. Locate the power cord on the back of the Frontier box.
  2. Unplug it from the electrical outlet.
  3. Wait for about 30 seconds.
  4. Plug the power cord back in. 
  5. Once the box has powered back on, press the Reset button.
  6. Hold the Reset button down for at least 10 seconds.
  7. Release the button and wait for the box to restart.

Do this as a last resort before seeking further technical assistance. After these steps, your Frontier box should be reset and ready.

If the error is still there, contact Frontier Support, who as they will be able to help you with more technical matters.

Wrap Up

If you experience Frontier remote volume not working, change out the batteries. You may be dealing with low or dead batteries on the remote. Another effective method is reprogramming the remote with a new code for your TV. 

We hope you find this article useful and informative. For more Frontier troubleshooting guides, visit our blog! 

Read Next: How To Program A Frontier Remote? – Easy Steps

finn wheatley xtrium
Finn Wheatley

Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London.  He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.

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