Is your Firestick voice command not working? It can be annoying when you can’t use voice control on your device. Fortunately, we have the solution.
When the voice command doesn’t work on your Firestick, it could be due to a remote control or device and account link issue.
But, the most likely reason is you disabled voice controls. If these aren’t the causes, outdated software may be the culprit.
To clear the Firestick voice command not working issue, make sure voice control is active on your device. You will need the Alexa app to set up a variety of commands. If this doesn’t work, restart your device or reset your Firestick’s remote.
Now, let us discuss what causes the voice command on your Firestick to malfunction. Once you figure out the culprit, you can take the appropriate course of action to resolve the issue.
Before we can move on to fixing the voice command not working issue on Firestick, let us identify the possible reasons for the problem.
It may be due to simple disabled voice controls or the more critical update issue.
Check if one of the things below is causing your problem:
1. Fire Stick Remote Issue
The batteries in the remote may be depleted or corrupted. In this case, all buttons on the remote control do not work.
2. Voice Controls Disabled
You may have accidentally turned off voice control on your Amazon Firestick remote.
3. Device And Account Link Issue
For you to enjoy streaming content, apps, and games, you need to register with an Amazon account. If you don’t link your Firestick, you won’t be able to access and manage content.
4. Outdated Software
Incorrectly added features and app crashes contribute to the problem. All these come from obsolete software.
These are the common reasons the voice command on your Firestick isn’t working.
Now, let us proceed to fix them.
Before moving on to more elaborate solutions, let us start with the simplest first. Restarting your Firestick can help resolve most issues.
It helps free up memory and keeps your device in optimal condition.
If your Firestick doesn’t respond to remote commands, you can force restart it by unplugging it from the power source. Wait for about a minute, then plug it back again.
If restarting does not work, move on to the solutions below.
Your Fire Stick’s remote is equipped with a microphone for your voice commands. If the remote’s batteries are depleted, you will not be able to use it including the built-in microphone.
Replace them and see if this resolves the issue. The task is simple and shouldn’t take more than 5 minutes.
Here are the steps to replace your Fire Stick remote’s batteries:
- Press firmly on your remote’s battery cover.
- Slide it up to open the cover.
- Pop-out the batteries.
- Put two fresh batteries inside.
- Slide the cover back on.
Note: The positive ends of the batteries should be pointing towards the top of the Firestick remote.
You can consider your Fire Stick’s remote as a different device. The first thing we want to do is eliminate issues from your remote before we move on to your device’s configuration.
To make sure that you’ve got the remote covered, we recommend that you reset it.
Here’s how to reset your Fire Stick’s remote:
- Unplug your Fire TV and wait for 1 minute.
- Press and hold the Left, Menu, and Back buttons.
- Release them and wait for 5 seconds.
- Remove the batteries, then plug in your Fire TV.
- Wait for 1 minute, then put the batteries back in.
Tip: Press the Home button to complete the process.
Note: The remote is successfully reset when you see the LED indicator blink blue.
Now we move on to your Fire Stick and explore the different settings that can cause this particular issue.
You want to make sure that the voice control feature is activated on your device. Since you can’t use voice commands, you can use your remote to change this setting.
Here’s how to activate voice control on your Fire Stick:
- Locate the microphone icon on the remote control.
- Press and hold it for about 10 seconds.
- Say a command.
- To check if your Firestick is listening, open the Alexa app.
- Go to Settings then Alexa Privacy, and Review Voice History.
Note: If you prefer to go hands-free, you can activate voice control on your device using the Alexa app.
If you activated voice control, but the issue persists, try deregistering your Firestick.
The device’s content and capabilities will not function after this. Then, register it again.
To do this, follow these steps:
- Go to Settings using your remote.
- Go to My Account.
- Select Amazon Account and tap Deregister.
- Confirm your choice and select Deregister again.
- Once done, re-register your device.
Note: To register your device again, select Register and enter the email address associated with your Amazon account. Select Next, then type your password. Tap Sign In.
Since a Firestick connects to the HDMI port, you can use this setting to troubleshoot an issue. The following are the steps you can take to enable HDMI-CEC on your device.
Here’s how to enable this feature on your Fire Stick:
- Go to Settings and click on Display and Settings.
- You should see the name of HDMI-CEC on the list.
- Enable it.
- Your device should now respond to voice control.
Note: This particular configuration comes in handy if you have multiple devices connected to your TV.
To prevent your Firestick voice command from malfunctioning, make sure it has the latest software, features, and functionality.
While Amazon installs updates automatically, you have the option to do it manually.
Here’s how to do it:
- Go to Settings.
- Select My Fire TV > About.
- Tap Check for updates or Install Update.
- Press the Select key on your remote.
- Wait for the update to finish.
Note: Installing updates may take 5-10 minutes, depending on your Internet connection speed.
If you still have the Firestick voice command not working after applying the above solutions, try using a different remote.
Look for compatible devices that allow you to use voice control on your Fire TV.
To add a new remote, select Amazon Fire TV remotes, then Add a new remote. Select your new remote from the list and click to pair it.
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A Firestick voice command not working problem occurs due to remote issues, disabled voice control, device and account link troubles, and outdated software.
With our straightforward solutions, you can go back to enjoying the convenience of being hands-free. You don’t need technical experience to fix the issue.
If none of the above solutions work, contact Amazon Fire TV customer support. They can diagnose the problem and suggest the best solution.
If they can’t help but your device is still under warranty, ask for a replacement.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.