When it was discovered that Comcast slows Internet connectivity, many users wondered: Does Xfinity throttle Internet?
In this guide, we will go into detail on this issue so you’ll know what you can expect and do when you encounter it.
Let’s get to it!
Even though they won’t admit it, Xfinity can throttle your connection and make it slower.
The good news is that you can prevent it from happening to you by monitoring your data usage and not getting it over your data allowance.
Before answering all your questions about throttling, let’s explore why Xfinity is slowing down your Internet.
Why Xfinity Internet Throttling Happens to You and Other Users
If you’re like other people, you probably think Xfinity is slowing down your Internet because they’re not doing their job well.
You might also think they limit the bandwidth to sell you a more expensive plan.
Xfinity throttles your Internet due to the following reasons:
- The network can get congested during times of high usage
- There could be limits to your plan, and you have exceeded them
- Xfinity could be prioritizing activities such as streaming, slowing down others
- Xfinity detects you’re accessing illegal websites like those for pirating content
Does Xfinity Throttle Internet Speeds: Your Questions Answered
Now, you know the answer to the question: Does Xfinity throttle Internet? There are a few ways to stop the network from slowing down your Internet.
If congestion isn’t the issue, check for network outage reports in your area. Local outages are usually sporadic and temporary. Be patient and wait for Xfinity to resolve the problem.
If it happens frequently, refer to the tips and tricks on avoiding or reducing Xfinity throttling we listed below.
What to Do If Your Internet is Slow and Suspect Throttling
If you think your internet is slow suddenly, it doesn’t mean that Xfinity is throttling your connection.
There are a lot of reasons why your internet can be slow. Yes, throttling can be one of them, but before we start entertaining that idea, let’s look at some things that can cause it.
Maintenance activities can cause a significant slowdown in your internet connection. There are also instances when your modem or router can be the culprit.
Here are some of the things you need to do if you have slow internet:
- Use a speed testing tool like speedtest.net or fast.com to check your bandwidth.
- Power cycle your modem and router by unplugging them for 2 minutes.
- Check your Xfinity account to see if you have reached your data cap.
- Update your router’s firmware to the latest version.
- Scan your devices for malware or viruses.
Note: If none of these steps work to get your internet speed back to normal, your account is likely being throttled.
How Do You Tell If Xfinity is Throttling Your Connection
Your internet can still be slow, but it doesn’t mean that Xfinity is doing it on purpose.
There are telltale signs if your provider purposely slows down your connection. Usually, a throttled connection isn’t just about slow bandwidth.
Your ping and routing are also affected. That’s why accessing the internet is significantly more difficult than if you’re not throttled.
For example, most games can run without any problems with a bandwidth of 5 Mbps. However, when other connectivity factors are affected, you will experience lag and a generally unpleasant experience.
Here’s how you can tell if Xfinity is throttling your internet:
- Check your speed and compare it to Xfinity’s published speeds.
- If the reading spikes and gradually goes down to a certain number.
- Monitor if the decrease in speed coincides with a time of the day.
- You are experiencing lag, buffering, and lower video quality on all platforms.
- Longer loading times on games.
Note: If you’re getting most of these signs at the same time, there’s a good chance that Xfinity is slowing down your connection.
How Does Xfinity Throttle Internet Speeds
There are different ways in which Xfinity can throttle your bandwidth since they control your connection.
Limiting your speed is one example, but throttling can manifest differently. They can control your ping or streaming quality if they’re managing their network traffic due to congestion.
Here are some of the ways that Xfinity can throttle your internet:
- Reduce your bandwidth to way less than your published speed.
- Prioritizes certain types of data, like streaming over other activities.
- Dropping or discarding packets to save up on bandwidth.
- Prioritize connections like fiber over mobile.
Can Throttling Your Internet Affect Your Online Activities
Since internet throttling slows down your internet one way or the other, it’s unavoidable that your experience will be affected.
For sure, some of your online activities are going to be affected, especially if Xfinity prioritizes one over the other.
Let’s say they direct their resources to video streaming since that’s what most users currently do.
If you’re watching on Netflix, YouTube, and other streaming platforms, you won’t notice a thing.
However, if they decide to deprioritize social media access, they will have a hard time looking at photos on Instagram.
Here are some of the ways how throttling can affect your activities:
- Slower than usual loading times of your favorite websites.
- Images can take longer to load and view.
- Experience timeouts when browsing.
- Lower resolution on streaming services.
- Lagging or disconnecting online games.
Note: These won’t happen at the same time, but it depends on which service your provider chooses to prioritize and slow down.
Does Internet Throttling Affect Your Data Usage and Bill
Since you’re not getting the service you are paying for, it’s understandable to be frustrated when you realize Xfinity is throttling your connection.
One thing is for sure you’re not going to see an adjustment, especially a reduction on your bill.
Providers like Xfinity also have data caps ensuring fair usage and access for all users. In this case, you might need to deal with additional charges to get your speeds back.
Here’s what you need to know about data usage and your bill:
- Throttling can directly impact your data usage and bill.
- If you’re over the cap, you will need to pay additional data charges.
- Upgrading your plan can increase the speed and cap but can cost money.
- If using the internet for work, throttling can affect your potential income.
Steps to Prevent Xfinity from Throttling Your Internet
Internet throttling is a practice made by providers intending to preserve their networks. However, since most of them are not transparent about this, it’s fair to say that users can get disgruntled about the entire situation.
The good news is that there are ways to stop this from happening. However, the most effective of these is using a VPN.
It encrypts your data and masks your identity, making it hard for providers to detect and slow down your connection.
Here are some of the ways to prevent throttling on your account:
- Monitor your data usage, and don’t go over your cap.
- Get a plan with higher data caps and speed.
- Use tools like Data Saver on browsers to save data and bandwidth.
- Use a reputable VPN to bypass throttling your connection.
VPN: One of the most reliable VPNs to use that can stop Xfinity from throttling your connection is AtlasVPN.
You can use it on unlimited devices allowing everyone to enjoy the internet without data and bandwidth caps.
That’s it!
You’re now well aware of what can happen to your connection when you’re being throttled.
On the positive side, they don’t really do it for fun or out of spite. They do it to preserve the integrity of their network and users. However, it can get annoying if you get hit by the throttling bug.
Read Next: How to Reset Xfinity Cable Box in Easy Steps?
Bottom Line:
Does Xfinity throttle internet? Well, they certainly do. Armed with this knowledge, you now better understand the reasons and how they do it.
You can also stop it from happening to you just by simply getting a premium Altas VPN.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.