Cash App Keeps Crashing? – (10 Easy Solutions!)

If your Cash App keeps crashing, don’t worry! We know how to fix it. 

Cash App lets you send and receive money instantly. However, it crashes and prevents you from completing your transactions. This indicates a technical issue or glitch with the app. 

To stop Cash App from crashing on your phone, you want to force close it and make sure it’s up to date. Switch off battery optimization and remove cache files as they mess up how the app works.

Awesome, let’s break down the steps completely.

10 Surefire Ways to Fix Cash App Keeps Crashing

Several factors affect your Cash App, such as poor internet connection and outdated app version. Luckily, there are some easy solutions to fix the issue. 

#1: Refresh Your Internet Connection

The first thing you should do is check your internet speed. Cash app requires a strong and stable internet to load properly and communicate with its servers.

If you have a poor or unstable network, refresh your internet connection by following these steps:

1. Unplug your modem and router from the wall outlet.
2. Wait at least 30 seconds.
3. Plug in your modem first and turn it on.
4. Wait for all the lights on your modem to turn solid.
5. Plug in your router and turn it on. 
6. Wait for all the lights on your router to turn solid. 
7. Connect to the internet again. 

If you still have problems with your internet connection, contact your internet service provider for further assistance.

Note: Before unplugging your modem, remove any battery backup it has. Additionally, power cycle every node in your mesh WiFi system.  

#2: Force Close the Cash App on Your Phone

Sometimes, your Cash App is stuck in a glitchy state or has corrupted data in its memory that causes it to crash.

To fix this, force close the app on your phone and clear its cache. It will refresh the app and remove temporary files causing the problem.

iPhone

1. Swipe up on your phone’s screen to open the App Switcher.
2. Find the Cash App preview card.
3. Swipe up on the Cash App preview card to close it. 

Android

1. Tap and hold the Cash App icon in your app drawer.
2. Tap on App Info.
3. Tap Force Stop.

Note: When you force close an app, you risk deleting any unsaved data. Be sure to back up your files before doing this.  

#3: Check the Cash App Server Status

Many users have the same problem: “My Cash App keeps crashing iPhone. What should I do?”

The culprit is usually Cash App’s servers – either they are down or undergoing maintenance. 

Here’s how to check the Cash App server status:

1. Go to https://status.cash.app/. 
2. You will be automatically taken to the Cash App status page.
3. You will see a list of Cash App services and their current status.
4. If a server is down, there’ll be a red dot next to it and a message explaining the issue. 
5. Wait until the outage is resolved before using the app again. 

Alternative: Follow Cash App on Twitter to track server outages and important announcements. 

#4: Clear Background Apps to Free Up System Resources

Background apps consume system resources and interfere with Cash App’s performance, making it laggy or crash repeatedly. Clear them and free up some memory and CPU power to fix this. 

iPhone

1. Swipe up from the bottom to open the App Switcher.
2. Swipe up on each app preview card to close an app. 

Android

1. Swipe up from the bottom of the screen to open the App Switcher.
2. Tap the three dots in the upper right corner.
3. Tap Select All.
4. Tap Clear All.

#5: Clear Storage Space on Your Device

If your phone’s internal storage is full or nearly full, Cash app won’t have enough space to run smoothly or store its data, causing it to slow down or crash.

To fix this, clear some storage space on your device with these steps:

iPhone

1. Go to Settings.
2. Tap on General.
3. Select iPhone Storage to see how much space your device uses and is available.
4. Choose a recommendation to optimize your storage.
5. Follow the instructions to free up some space. 

Android

1. Go to Settings.
2. Select Storage to see how much space your device uses and is available.
3. Tap on specific categories (Apps & Games, Photos & Videos, Music & Audio, etc.).
4. Select any item you want to delete or move to an SD card.
5. Tap on Free Up Space at the top of the screen.
6. Follow the instructions to remove any junk files or unused data.   

Note: After clearing the storage, open the Cash App again and see if it doesn’t crash. 

#6: Remove Temporary Files on Your Phone’s Cache

Apps will store temporary files and data that help in speeding up their operation.

However, these can easily get corrupted or outdated, causing the app to malfunction and crash. Clearing these files helps in getting Cash App to stop crashing.

To remove these files from your phone, follow these steps:

On iPhone:

1. Open the Settings app on your phone.
2. Tap on General, then iPhone Storage.
3. Look for Cash App and tap on it.
4. Select Offload App.

On Android:

1. Go to your phone’s Settings.
2. Tap on Apps and Notifications.
3. Select See All Apps.
4. Find Cash App from the list and select it.
5. Tap on Storage and Cache.
6. Select the Clear Cache option.
7. Then, tap Clear Data.

Note: Clearing your app’s cache files will delete all of the data associated with the app, so you’re going to be ready to log in and set it up again.

#7: Disable Battery Optimization on Your Device

Your phone has battery optimization settings that restrict the background activities of apps like Cash App and cause it to crash. You want to disable this feature to allow it to run normally.

Here’s how you do it:

On iPhone:

1. Go to your phone’s Settings.
2. Select the Battery option.
3. Tap on Low Power Mode.
4. Toggle the switch to the Off position.

On Android:

1. Open your phone’s Settings app.
2. Tap on Apps and Notifications.
3. Select Cash App from the list.
4. Tap on the Battery option.
5. Select Battery Optimization.
6. Choose the Don’t Optimize, and confirm.

#8: Disconnect from Your VPN

If you’re using a VPN on your phone and your Cash App crashing, it causes your app to fail to connect or crash.

To fix this, you’ll need to disconnect your VPN and use your regular connection.

To disconnect your VPN, follow these steps:

On iPhone:

1. Swipe up to open the Control Center on your phone.
2. Tap on the VPN icon to turn it off.
3. Alternatively, open your phone’s Settings.
4. Select the VPN option.
5. Toggle the switch to the Off position. 

On Android:

1. Open the Quick Settings on your phone.
2. Tap on the VPN icon to turn it Off.
3. Alternatively, open your phone’s Settings app.
4. Go to Network and Internet.
5. Select VPN, and toggle it Off.

After disconnecting your VPN, try opening Cash App again to see if it works. If it doesn’t, there’s an issue with your device’s settings. We recommend that you proceed to the steps below.

#9: Reset Your Network Settings

There are instances when your phone’s connection and network settings get misconfigured or corrupted. When this happens, it causes problems with Cash App and causes it to crash.

To fix this, you want to reset your settings to clear any errors and resolve conflicts.

To reset the network settings on your device, follow these steps:

On iPhone:

1. Open your phone’s Settings.
2. Go to General.
3. Select the Reset option.
4. Tap on Reset Network Settings.
5. Enter your passcode and confirm.

On Android:

1. Go to your device’s Settings app.
2. Select System.
3. Choose the Advanced option.
4. Tap on Reset Options.
5. Select the Reset WiFi, Mobile, and Bluetooth option.
6. Tap on Reset Settings to confirm.

Tip: Doing this will erase all your WiFi, Bluetooth, Cellular, and VPN settings, so you’re going to have to enter them again when you want to connect your phone to the internet.

#10: Use the Cash App Website

If none of the solutions above work, a reliable option to use is the Cash App website.

The website will have most of the features the app has, and you’ll be able to send or receive money. You’ll also be able to check your balance and view your previous transactions.

To use the Cash App website, here’s what you need to do:

1. Open a browser on your computer, such as Chrome, Firefox, or Safari.
2. Go to the Cash App website at cash.app.
3. Click on the Log In button at the top right.
4. Enter your mobile number and click Continue.
5. Wait for the verification code to arrive on your phone.
6. Enter the code and click the Log In button.

Note: Alternatively, you’ll also be able to log in to your Cash App account using your email address.

If Cash App continues to crash on your phone even after performing all these troubleshooting steps, contact Cash App Support for additional assistance.

Quick Recap

If your Cash App keeps crashing, it means there’s an issue with your connection or app. To fix this issue, you want to force close the app together with other apps in the background.

Disabling the Battery Optimization feature on your phone also helps. For more Cash App troubleshooting steps and guides, visit our blog!

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