If the AT&T voicemail notification won’t go away, don’t worry. We got you!
AT&T sends voicemail alerts to let you know of calls you missed, but sometimes, the notifications don’t go away.
This usually indicates an unopened voicemail message in your inbox that you haven’t listened to or marked as read.
To get rid of your AT&T voicemail notifications that are not going away, clear your voicemail inbox first and clear up deleted messages. Change the voicemail notification settings and disable it.
Amazing, let’s examine the fixes!
AT&T Voicemail Notification Won’t Go Away – 8 Easy Fixes
If you rely on your voicemail for important calls and messages, it’s frustrating to experience glitches.
We listed 10 easy solutions to eliminate the pesky notification once and for all.
#1: Force Close the Voicemail App You’re Using
If you’re experiencing an AT&T voicemail notification issue, you should first force close your voicemail app.
It will stop any background processes causing the problem and refresh the app’s data.
Here are the steps to force close the voicemail app on your iPhone and Android device:
iPhone
- Swipe up from the bottom of the screen and pause in the middle.
- Swipe left or right to find the voicemail app.
- Swipe up on the app’s preview to close it.
Android
- Tap on the Recent Apps button at the bottom of the screen.
- Swipe left or right to find the voicemail app.
- Swipe up on the app’s preview to close it.
After force closing the voicemail app, reopen it. Then, check if the AT&T voicemail notification is gone.
#2: Force Reboot your Device
Next, force reboot your device if the issue persists.
It will help clear any temporary files or cache affecting your voicemail notification system but won’t erase your settings, apps, and personal data.
Here’s how to force reboot on your iPhone and Android device:
iPhone
Force rebooting methods vary between different iPhone models. You must use the correct procedure to perform a force reboot effectively.
Here is a table to illustrate this.
iPhone Model | Force Reboot Method |
iPhone 8 or later | Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Press and hold the Side button until you see the Apple logo. |
iPhone 7 or 7 Plus | Press and hold the Volume Down and Side buttons until you see the Apple logo. |
iPhone 6s or earlier | Press and hold the Home and Top buttons until you see the Apple logo. |
Android
- Press and hold the Power button for a few seconds.
- Tap on Restart or Reboot.
- Wait for your device to turn off and turn on.
Alternative: If you don’t see these options, press and hold the Power button until your phone turns off. Then, press the power button again to turn it on.
#3: Clear Your Voicemail Inbox
Another solution is clearing your voicemail inbox to free up space and prevent any overflow or backlog of messages.
Note that deleted voicemail messages are often not recoverable. Exercise caution when performing this step.
iPhone
- Open the Phone app.
- Tap on the Voicemail tab at the bottom.
- Tap on Edit in the upper right corner.
- Select each message you want to delete.
- Tap on Delete at the bottom right corner.
Android
- Open the Phone app.
- Tap on the Voicemail icon at the bottom.
- Select each message you want to delete.
- Tap on the Trash icon in the upper right corner.
Note: If you have any voicemail messages you want to keep for reference, back them up or save them in another format.
#4: Clear the Deleted Messages Folder on Your Voicemail
If the AT&T new voicemail notification won’t go away even after emptying your voicemail inbox, clear the deleted messages folder on your voicemail.
This permanently removes any messages still stored in your system.
Here’s how to clear the deleted message folder on your AT&T voicemail:
iPhone
- Open the Phone app.
- Tap on the Voicemail tab at the bottom.
- Scroll down to the bottom and select Deleted Messages.
- Tap on Clear All in the upper right corner.
Android
- Open the Phone app.
- Tap on the Voicemail icon at the bottom.
- Tap on the Menu icon in the upper right corner.
- Select Deleted Messages.
- Tap on Clear All in the upper right corner.
Tip: Listen to the messages in the deleted messages folder before you permanently delete them.
#5: Turn Off Voicemail Notification Alerts by Dialing Your Voicemail
Another possible solution is to turn off voicemail notification alerts on your phone. To do this, simply dial your voicemail.
Any sounds or vibrations associated with your voicemail notification system will be disabled.
iPhone
- Open the Phone app.
- Tap on the Keypad tab at the bottom.
- Dial *86 and press the Call button.
- Enter your password if prompted.
- Press 4 for personal options.
- Press 1 for message waiting indicator options.
- Press 2 to turn off message waiting indicator alerts.
Android
- Open the Phone app.
- Tap on the Keypad icon at the bottom.
- Dial *86 and press the Call button.
- Enter your password if prompted.
- Press 4 for personal options.
- Press 1 for message waiting indicator options.
- Press 2 to turn off message waiting indicator alerts.
Note: This should only be a temporary solution to address persistent notification issues. If you rely on voicemail for communication, find a long-term strategy below.
#6: Re-enable Voicemail Notifications on Your Phone Settings
If you’re using visual voicemail, re-enable voicemail notification on your phone settings.
You may have accidentally turned it off at some point.
The process varies depending on your device, so familiarize yourself with your specific visual voicemail system.
iPhone
- Go to Settings.
- Select Notifications.
- Scroll down and tap on Phone.
- Make sure the Allow Notifications toggle is on.
- Make sure the Badges toggle is on.
Android
- Go to Settings.
- Select Apps & Notifications.
- Tap on See All Apps.
- Select the voicemail app you’re using.
- Tap on Notifications.
- Make sure the Show Notifications toggle is on.
Tip: Review your notification preferences and choose the options that suit your needs, such as sound alerts, vibrations, and visual notifications.
#7: Remove Temporary Files on Your Voicemail App
Removing temporary files on your voicemail app helps clear any cache or data causing the problem.
Potentially, this will improve your voicemail app’s performance.
However, only remove files you are certain are unnecessary to avoid accidental data loss.
Here’s how to remove temporary files on your voice app:
iPhone
- Open the Settings app on your iPhone.
- Scroll down and tap on General.
- Select iPhone Storage.
- Choose the voicemail app you are using.
- Tap on Offload App or Delete App to remove the app from your phone.
- Reinstall the app from the App Store.
- Check if the AT&T voicemail notification is gone.
Android
- Go to the Settings app on your device.
- Navigate and tap on Apps or Application Manager.
- Select the voicemail app you’re using.
- Tap on Storage.
- Tap Clear Cache and Clear Data.
- Reopen the app.
- Check if the AT&T voicemail notification is gone.
Tip: Periodically clean the temporary files on your device to prevent issues with your voicemail app.
#8: Reset Your Device’s Network Settings
Resetting your device’s network settings is the best way to fix the AT&T voicemail notification won’t go away issue.
It clears any cached data or corrupted files interfering with your voicemail notification system.
Important: Back up your network settings and passwords before resetting to avoid data loss. Use iCloud, Google Drive, or other cloud services to store your data safely.
To reset your device’s network settings, follow these steps:
iPhone
- Go to Settings.
- Scroll down and tap on General.
- Select Reset.
- Tap on Reset Network Settings.
- Enter your passcode if prompted.
- Tap on Reset Network Settings again to confirm.
- Wait for your phone to restart.
Android
- Go to Settings.
- Tap on System.
- Select Advanced.
- Tap Reset Options.
- Tap on Reset WiFi, mobile & Bluetooth.
- Tap on Reset Settings.
- Enter your PIN, pattern, or password if prompted.
- Tap on Reset Settings again to confirm.
- Wait for your phone to restart.
Contact AT&T customer support for assistance if the above solutions don’t work.
Check if the issue is on their end and ask them to refresh your voicemail settings.
Quick Recap
Typically, the AT&T voicemail notification won’t go away error is due to corrupted files and glitches.
To resolve this, force close your voicemail app. If the issue persists, clear your voicemail inbox and reset your device’s network settings.
For more AT&T voicemail troubleshooting tips, visit our blog!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.