VOXI SIM No Service? – Here’s How to Fix

If you have a Voxi SIM no service problem, don’t worry. We’ve got you!

Seeing the No Service message on your screen means a lot of things. Some are related to your phone, while others involve your network.

To fix the No Service error with your VOXI SIM, you want to clean and reinsert your SIM so it’s seated in the slot correctly. Reactivating your VOXI SIM also helps in resolving this error. 

Alright, let’s discuss the actual steps to these solutions!

VOXI SIM No Service – 8 Surefire Solutions to Fix This Error

“My VOXI SIM has no service. What should I do?” We listed eight effective solutions to help you fix it. 

#1: Ensure Your VOXI SIM is Clean and Inserted Correctly

A damaged or dirty SIM card will have problems connecting to the network properly. If you see the message “No Service”, check your SIM card first. Then, make sure it is inserted correctly. 

Here’s what you should do:

1. Take out your SIM card from the SIM tray or slot.
2. Examine your SIM for cracks, chips, or scratches. 
3. Gently wipe your SIM with a soft cloth.
4. Put your SIM card back into the tray or slot.
5. Make sure the SIM card fits snuggly in the compartment.

Note: If your SIM card is damaged and beyond repair, get a new one from VOXI. Order a replacement SIM online or visit a Vodafone store. 

#2: Confirm If There are Outages in Your Area

Problems with the Vodafone network, such as power failure, technical faults, or planned maintenance, are another possible cause of your VOXI SIM problem.

A network outage usually affects all users or only some of them in a certain area.

To confirm if there are outages in your area, follow these steps:

1. Visit the VOXI website.
2. Look for the link or button that says Network Status.
3. From there, enter your postcode or location.
4. You will get real-time updates on any outages and maintenance in your area.

Alternatively, signing up for updates via email, text messages, or social media accounts will let you know if you’re affected by a network outage or not.

Tip: If there’s an outage in your area, patiently wait until it’s resolved or contact VOXI customer service for more information or compensation. 

#3: Verify Your Phone is Unlocked

If your phone is locked to another network, it will not work. You will see the error message “No Service” because your phone is only allowed to use a SIM card from a specific network provider. 

To verify if your phone is unlocked, use the following methods:

1. Check the box or receipt of your phone for the name of a network provider.
2. Contact your previous network provider and ask for the lock status of your phone. 
3. Try using a different SIM from another network provider. 

If your phone is locked, unlock it first to use your VOXI SIM card. Here’s how to do this:

1. Contact your network provider. 
2. Request an unlock code.
3. Enter the code when prompted.

Note: They will charge you a fee or ask for some requirements before they unlock your device. 

You want to ensure that your account is in good standing so you don’t run into any issues whenever you request to unlock your device.

If none of these previous steps help in resolving this issue, we recommend proceeding to the next solutions below for more advanced steps.

#4: Perform a Manual Roam Test

A manual roam test is a simple way to refresh your connection to the network and fix any issues causing no service on your VOXI SIM.

It involves switching between network operators and back to VOXI, forcing your phone to register with the network again. 

To perform a manual roam test on your phone, follow these steps:

iPhone

1. Go to Settings.
2. Tap on Mobile Data, then Network Selection.
3. Turn off the Automatic switch and wait for the list of available networks to appear.
4. Tap on a different network operator like EE or O2.
5. If you see the error message “Could not activate mobile data network”, tap OK.
6. Tap on VOXI from the list of networks.
7. Wait for your phone to connect to VOXI, then check if you have service. 

Android

1. Go to Settings.
2. Tap on Network & Internet.
3. Select Mobile Network, then Network Operators.
4. Tap on Search Networks and wait for the list of available networks to appear.
5. Tap on a different network operator like EE or O2.
6. If you see “Unable to register on the selected network. Try again later”, tap OK.
7. Tap on VOXI from the list of networks.
8. Wait for your phone to connect to VOXI, then check if you have service.

#5: Update Your Phone’s Carrier Settings

Sometimes, the issue is with your phone’s carrier settings. It’s either outdated or incorrect, causing your VOXI SIM to lose service.

To fix this, update your device’s carrier settings to the latest version.

Here’s how to do it:

iPhone

1. Go to Settings.
2. Tap on General.
3. Tap About.
4. Wait for a few seconds until you see “Carrier Settings Update”.
5. Tap on Update and wait for your device to install it. 

Android

1. Go to Settings.
2. Tap on System.
3. Tap Advanced.
4. Select System Update.
5. Tap on Check for Update and wait for your phone to search for available updates.
6. Tap on Download and Install and follow the instructions on the screen.

Pro Tip: Ensure your phone is connected to a WiFi or cellular network.  

#6: Activate Your VOXI SIM

If you are a new VOXI customer or you’ve just received a replacement SIM, you need to activate your VOXI SIM before using it.

This will link your SIM to your account and plan and allow you access to the network. 

If you don’t activate your SIM, you will have a VOXI no service new SIM problem. So, here’s how to do it:

1. Connect your phone to a WiFi network or hotspot.
2. Go to the VOXI activation page.
3. Enter the 10-digit code on your SIM card.
4. Select a plan that suits your needs and budget.
5. Log in or create an account with your username and password.
6. Review and pay for your order using a debit or credit card. 
7. Wait for the confirmation message: Your SIM is now active.
8. Restart your phone and check if you have service.  

Note: If you encounter any issues during activation, contact VOXI customer service for assistance.

#7: Reset Your Device’s Network Settings

If none of the above solutions work, reset your phone’s network settings.

This will erase all network-related information on your phone, including WiFi passwords, Bluetooth connections, and VPN settings, and hopefully fix any glitches or errors causing the no-service problem.

Follow these steps:

iPhone

1. Go to Settings.
2. Tap on General.
3. Select Reset.
4. Tap Reset Network Settings.
5. Enter your passcode and confirm your choice.

Android

1. Go to Settings.
2. Tap on System.
3. Tap Advanced, then Reset Options.
4. Tap on WiFi, Mobile & Bluetooth.
5. Tap Reset Settings and confirm your choice.

Note: After resetting your phone’s network settings, reconnect to any of your WiFi networks or Bluetooth devices. 

#8: Check Your Phone is Using the Updated VOXI APN

Lastly, check if your phone is using the updated VOXI APN settings. If your APN settings are incorrect or outdated, you will have no service on your VOXI SIM. 

To check if your phone is using an updated APN, follow these steps:

iPhone

1. Go to Settings.
2. Select Mobile Data.
3. Tap on Mobile Data Options.
4. Choose Mobile Data Network.
5. Make sure the settings below are correct.
6. Save the changes and restart your phone.

Android

1. Go to Settings.
2. Select Network & Internet.
3. Tap on Mobile Network.
4. Tap Access Point Names.
5. Select VOXI APN from the list or add it if it’s not there.
6. Make sure the settings below are correct.
7. Save the changes and restart your phone. 

APN Settings:

• Name: Vodafone Internet
• APN: pp.vodafone.co.uk
• Username: wap
• Password: wap
• MMSC: http://mms.vodafone.co.uk/servlets/mms
• MMS Proxy: 212.183.137.12
• MMS Port: 8799
• Authentication Type: None
• APN Type: default,mms,supl

That’s it! Use any of the above solutions to fix VOXI SIM no service.  

Quick Recap

If you’re getting VOXI SIM no service, it means that it’s faulty. To fix this, start by ensuring your SIM is clean and seated in the slot correctly.

Changing your phone’s carrier and APN settings will also help in resolving this error. For more VOXI troubleshooting guides and solutions to different issues, visit our blog!

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