Visible Hotspot Not Working? – Here’s What to Do Next!

It can be frustrating to get the Visible hotspot not working errors. The good news is we know exactly how to tackle this issue and resolve it in under 10 minutes.

Turning your Visible phone into a hotspot can be useful especially if you want to connect your other devices to the internet.

However, several issues can arise and cause it to malfunction disrupting your connectivity. Here’s what you need to do to deal with this situation.

To fix your malfunctioning Visible hotspot, you want to if your phone is connected to your carrier properly and if you have enough data credits left.

If your device comes with a data limiter feature, disable it as it can stop your hotspot from working.

It will make troubleshooting this issue quick once we have a better understanding of the problem.

Reasons Why Visible Mobile Hotspot Not Working

If your Visible hotspot stops working, there are several causes that you need to look at.

The first one is your connectivity to Visible’s network. It can be down and maintenance activities are ongoing leaving you with no connection.

Here are the other causes that you need to look out for:

✅ Not enough data

If you don’t have sufficient data, you will be unable to connect to Visible’s network. You won’t also be able to get internet on your phone let alone share it via a hotspot.

✅ Connection bug or glitch

Your connecting devices can have temporary bugs or glitches that can prevent them from connecting.

✅ Data limits on your device

Turning on data limits is convenient. However, if you’re sharing your internet using a hotspot, it may not be the best idea.

✅ Not using the optimal band

If you’re sharing your internet via the hotspot feature, not using the dual-band feature can cause other devices to not connect.

Let’s now proceed to the different solutions so you can fix your Visible hotspot problem in no time!

Solutions to Fix Visible Hotspot Not Working

To fix your Visible hotspot issues, you want to look at some of the simple steps first.

You want to make sure that your device’s mobile data is switched on. It’s also wise to check if your Airplane Mode is turned on or not as it can disrupt your device’s connectivity.

Rebooting your phone also helps to refresh its connection to Visible so it can get internet access and share it via hotspot mode.

Solution #1: Forget WiFi Connections on Your Connecting Device

If none of the simple troubleshooting solutions work for your Visible hotspot problem, it’s time to work on more advanced methods.

Whenever you experience this problem, it’s not always the fault of the device that you’re using as a hotspot.

There are instances that the issue has something to do with the connecting device.

You want to clear its previous connections so it can request a brand new set of settings from your hotspot.

Here’s how to clear the connections of your phone:

On iPhone:

1. Open your phone’s Settings app.
2. Go to the WiFi option.
3. Choose a connection you want to remove.
4. Tap on it, then select Forget this network.
5. Select Forget to confirm.

On Android:

1. Go to the Settings app on your phone.
2. Select Internet.
3. Tap and hold a WiFi connection.
4. Choose Forget network.

Pro Tip: You will need to remove all the saved connections from your phone, then reboot it before connecting to your hotspot.

Solution #2: Turn Off Your Device’s Power Saver Mode

Your phone’s Low Power or Battery Saver modes are excellent features that can extend its battery life.

However, it can also cause a lot of issues especially when it comes to your phone’s connectivity features.

These include WiFi, Bluetooth, and the hotspot feature. With power saving switched on, it can shut these components down as they consume a lot of power.

Disabling power saving will allow these modules to stay active and not disconnect randomly.

Here’s how to disable low power or battery saving mode:

On iPhone:

1. Navigate to your phone’s Settings.
2. Go to Battery.
3. Find the Low Power option.
4. Tap on it to toggle the switch Off.

On Android:

1. Launch the Settings app on your phone.
2. Select Battery.
3. Find Power saving or Super power saving mode.
4. Toggle the switch to the Off position.

Note: You will need to disable the battery saver modes on the hotspot and other connecting devices.

Solution #3: Change Your Hotspot Frequency Band to 2.4G

Not all devices can connect to a 5G WiFi network. Most routers have a dual-band option.

However, your phone hotspot is not likely to have this feature activated right away.

You want to check and make sure that your hotspot has it or simply switch to a 2.4G WiFi connection for better compatibility.

Here’s how to switch your hotspot to 2.4G:

On iPhone:

1. Open your iPhone’s Settings.
2. Tap on the Personal Hotspot option.
3. Find the Maximize Compatibility item.
4. Tap on it to toggle the switch On.

On Android:

1. Go to your phone’s Settings.
2. Select Network and Internet.
3. Tap Hotspot and Tethering.
4. Choose WiFi Hotspot.
5. Under AP Band, select 2.4 GHz.

Note: Smart home devices like speakers and others don't connect well with 5G WiFi, so you'll need to switch your hotspot to 2.4G to accommodate them.

Solution #4: Disable the Data Limits on Your Hotspot Device

If you’re using your mobile device as a hotspot, you want to make sure that the data limits are switched off.

These are features that can throttle your data usage, which can be useful, but not the best way to share your internet via a hotspot.

To get your hotspot working again, you want to turn off any data limiter or throttle features to avoid unexpected slowdowns or disconnections.

Here’s how to disable the data limits for your hotspot:

On iPhone:

1. Open your iPhone’s Settings app.
2. Select Cellular.
3. Go to Cellular Data Options.
4. Tap on Data Mode.
5. Turn Off Low Data Mode.

On Android:

1. Go to your phone’s Settings.
2. Select Network and Internet.
3. Choose Internet, then choose Visible.
4. Go to Settings, then Data warning and limit.
5. Turn Off the Set Data Limit option.

Solution #5: Turn Off Automatic Hotspot Switching

Newer devices come with a feature that detects the number of connections it currently has on its hotspot.

Once it detects no connections for a period, it will switch off the hotspot.

Unfortunately, with this feature switched on, your connecting device won’t be able to reconnect once it goes to sleep mode or restarted.

Here’s how to turn off automatic hotspot switching:

1. For Android phones, go to Settings.
2. Select Network and Internet.
3. Choose Hotspot and Tethering.
4. Select WiFi Hotspot, then Advanced.
5. Toggle the Turn off hotspot automatically to Off.

iOS: To turn this off on iPhones, you can enable the Maximize Compatibility option on Solution #3.

Solution #6: Reset the Network Settings on Your Devices

If none of these troubleshooting steps seem to resolve your issue, there’s an option that will allow you to clear your connection settings and refresh them.

Resetting your network settings can come in handy if you’re dealing with issues such as your hotspot not working properly.

There can be a lot of different network settings saved on your device that can get confusing. Resetting your settings will revert your device allowing it to request new ones that work.

Here’s how to reset your network settings:

On iPhone:

1. Open the Settings app on your iPhone.
2. Select General.
3. Choose Reset iPhone.
4. Select Reset.
5. Tap on Reset network settings.

On Android:

1. Go to your phone’s Settings.
2. Select System.
3. Choose Advanced.
4. Tap on Reset options.
5. Select Reset network settings.

Note: Performing this will also reset your WiFi and Bluetooth connections, so you'll have to reconnect your phone again.

These steps should get your Visible hotspot up and running again in no time.

If you run into more issues while following these steps, you can contact Visible’s customer support for additional assistance.

You can also contact your device’s manufacturer to get the best hotspot settings.

Bottom Line

Visible hotspot not working? These proven solutions will fix it in no time.

These are quick and easy steps that you can follow so you can use your phone’s hotspot feature to share your Visible mobile data with your other devices.

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