Are you interested to know your TruConnect Lifeline application status? We’ve taken the time to write instructions on how to check it.
You have submitted your TruConnect application and are now wondering what’s next.
Once approved, you will get a new Android smartphone with unlimited talk, text, and data. You will also enjoy free international calling.
So, how do you check the status of your TruConnect Lifeline application? It usually takes 3-5 business days before a status update.
You can check it through your email or the TruConnect website. You can also log in to your TruConnect account online or use the TruConnect app.
If you still can’t see the status of your TruConnect application, you may contact TruConnect customer service.
Before we proceed to the ways you can verify your TruConnect Lifeline application status, here is a brief overview of what you’ll get when approved.
What Do You Get with TruConnect Lifeline Application Status
Are you wondering whether you should submit a TruConnect Lifeline application or not? We’ll help you decide.
The following are the features you can enjoy when you get approved.
✅ New Android smartphone
Qualifying TruConnect Lifeline customers are eligible to receive a brand-new free device. Available smartphones include some models from Samsung, LG, and Apple.
✅ Unlimited talk and text
TruConnect’s Lifeline program gives you freedom of usage. You don’t have to worry about massive bills.
✅ Unlimited data
You also get unlimited data, so you can save from the additional cost of adding a data plan. TruConnect has over 5 million hotspot locations that you can access through the app.
✅ Free international calling
TruConnect Lifeline’s unlimited text, call, and data now include a free $2 international call credit. You can use this to call destinations worldwide.
These are some reasons you should get into a TruConnect Lifeline program.
If you have already submitted it, let’s proceed to how you can check your application status.
How Do I Check My TruConnect Application Status
TruConnect offers affordable plans to help you stay connected to the world.
With no contracts, commitments, or credit checks, it’s easy to get as long as you’re eligible. It’s quick and easy to apply.
Just answer a few questions and submit your documents proving your eligibility for the program.
Then, you can enjoy free unlimited text, call, and data.
You may check your status in various ways if you have already submitted an application. We made you a list, so you can choose whichever suits you.
Method #1: Check Your Email for an Update
TruConnect takes time to process your application. It can be several days before you can get a message to know if it’s approved or not.
However, the quickest way to know for sure is by checking your email.
TruConnect’s application team will send a status email to let you know if your application is accepted.
If you have included other ways to contact you, they might not be able to send the notification immediately.
However, checking your email is the most reliable way to know about the status of your Lifeline application.
Here’s how to know the status of your Lifeline application through your email:
- Open the email address you used to apply for the Lifeline program.
- Check for the latest message sent by TruConnect.
- You can use your email’s search feature and type TruConnect.
- Check your Spam folder if you can’t find any emails from TruConnect.
Tip: Start checking about a week after you apply for the Lifeline program, as it can take them around that time to process applications.
Method #2: Check Your Status Through the TruConnect Website
Another way to check whether your Lifeline application status with TruConnect is accepted is by simply going to their website.
You can enter some of your application information, and it will check if it’s still pending, accepted, or rejected.
If you want to confirm your application status and have not yet received an email from TruConnect, this is the next step that you should take.
Here’s how to check your status on the TruConnect website:
- Go to TruConnect.com/appcheck.
- Enter your Zip Code.
- Type in the email address you used in your application.
- Click on the button to check your application.
Note: Your application status will be displayed on the screen to let you know whether they are verifying.
Method #3: Log in to Your TruConnect Account Online
If the website method does not give you a definitive result, there’s another step you can try.
You can log in to your TruConnect account and check your status there.
Their online account does have a section that allows you to check the status of your Lifeline program application.
It’s also a better way to check your status since you’ll know if your application is still being reviewed or if the TruConnect team has decided to accept or reject it.
Here’s how to check your application status with your TruConnect account:
- Go to the TruConnect website.
- Select My Account from the main menu.
- Click on Already have an account.
- Enter your phone number and password.
- Select the section named Lifeline Status.
Pro Tip: If you don’t have a TruConnect account yet, you can easily create one by entering your phone number, or SIM identified and clicking Sign Up.
Method #4: Check Your Status Using the TruConnect App
Now that you already have a TruConnect account set up, you can also check the status of your Lifeline application via the app.
You can access your account using the app if you have an Android or iOS device.
It’s a handy way to access your account even if you don’t have a computer in your home and have difficulty going to their website.
Here’s how to check your Lifeline application status using the TruConnect app:
- Download the MyTruConnect app on your phone.
- Open the app and sign in.
- Enter your TruConnect phone number or SIM identifier.
- Navigate to the Lifeline Status and tap on it.
- Check if your application is still pending, accepted, or rejected.
Note: Once you're accepted into the program, you can track your minutes and data usage with the app.
Method #5: Call the TruConnect Customer Support Hotline
If none of these methods give you a definite answer regarding your application status to the Lifeline program, you can always call TruConnect’s customer support team.
The advantage of doing this is that even if you don’t have internet or access to a mobile phone, you can always find somewhere to make the call.
Here’s how to call TruConnect to ask about your Lifeline application status:
- Dial 800-430-0043.
- Connect with one of their customer support reps.
- Ask about your application status to their Lifeline program.
- Provide your order number, email address, and name.
Note: TruConnect’s customer support team does have a schedule, so make sure to call Monday to Saturday between 5 AM and 9 PM PST.
How Long Does TruConnect Review Your Application
Since TruConnect’s Lifeline program is a government subsidy, you can imagine the number of applicants they get.
Processing every application can take time since they want to ensure that everyone who gets accepted is deserving.
There are eligibility requirements, and TruConnect needs to verify that you meet all of these to qualify.
According to TruConnect, it does take them 3 to 5 business days to process your application.
However, there can be instances that applications can take more than a week.
- Your application will be under review after you submit it.
- It can take 3 to 5 business days before you get an update.
- You will receive an email with the next steps.
Note: After your application is approved, your equipment will arrive within 7 to 10 days.
These are the different methods that you can take to know if your TruConnect Lifeline application status has been approved.
Once it is, you can now enjoy using their service for free. You do need to renew your status every year to ensure that you want to enjoy the benefits.
Now that you know how to verify your TruConnect Lifeline application status, you can follow these steps to verify whether you are accepted.
Getting the benefit can be a lifesaver, especially if you need access to the internet for school or work.
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.