Have you ever experienced the frustration of getting Tesco Mobile no service?
If your Tesco mobile phone shows no service, it cannot connect to your network. Several factors, such as weak signals, network outages, or issues with your device, can cause this.
The most common culprit for Tesco Mobile’s “no service” issue is temporary issues with the signal. To resolve this, check for any outages in your area and reset your phone’s network settings.
Now, let’s dive into the actual steps of solving the issue!
Quick Ways to Fix Tesco Mobile No Service – 8 Solutions
If you’re having trouble with your Tesco Mobile service, don’t worry! You can work on these solutions to get things back up and running.
#1: Make Sure Your Tesco Mobile Activation is Complete
The first thing you should do is check whether your activation is complete.
Sometimes, it can take up to 24 hours for the service to activate if you’re a new customer or recently changed your SIM card.
To check your activation status:
- Go to the Tesco Mobile website: https://www.tescomobile.com/.
- Click on My Account.
- Enter your mobile number and security code.
- Click the Login button.
- Once logged in, click Account Status.
- Under the Activation Status section, you will see your activation status.
Note: You can also check the status of your activation by giving Tesco Mobile a call at 282 from your Tesco Mobile phone.
If your activation is complete, you will see the message Your SIM is activated.
If your SIM is not activated, you may need to do the following to complete the activation:
- Turn off your phone and turn it back on.
- Make a call or send a text to any number.
- Top up your credit or buy a bundle.
#2: Reseat and Clean Your SIM Card
Sometimes, you may experience a no-service error on your Tesco Mobile phone due to a dirty or faulty SIM card.
If this is the case, don’t worry. You can reseat and clean the SIM to fix the issue.
- Power off your phone.
- Use the ejector SIM tool to pop out the SIM tray.
- Remove your SIM card.
- Inspect for signs of damage or corrosion.
- Wipe the SIM card gently with a dry cloth.
- Put the SIM card back in the tray and insert the tray into your phone.
- Power on your phone and check the service.
Test your SIM card by using it on another phone. If it works on the other device, your device might be the problem. However, the SIM card could be the issue if it still doesn’t work.
#3: Check the Signal In Your Area
Another possible reason for no service Tesco Mobile is a temporary problem with the signal.
To fix this, check for any network issues in your area and do a manual network selection on your phone to connect to Tesco Mobile.
Using the Tesco Mobile live status checker:
- Go to the Tesco website.
- Click on Network & Coverage.
- Enter your postcode or town.
- Click the Check button.
Checking the signal strength on your phone:
- Go to the Settings menu.
- Tap on Network & Internet.
- Tap Mobile Network.
- See signal strength of nearby networks under Network Operators.
Note: A strong signal is essential for reliable communication. Check your signal strength before making any important calls or sending important texts.
#4: Make Sure Your Tesco Mobile Account is in Good Standing
If you’re experiencing no service on your Tesco Mobile, your account may not be in good standing.
Ensure your account is up to date and in good standing to ensure you have uninterrupted service.
To check if your account is in good standing, follow these steps:
- Go to the Tesco Mobile website.
- Click on My Account and enter your mobile number and security code.
- Click Login, then go to Account Status.
- Under Account Balance, you will see your current balance and recent transactions.
- Under Payment History, you will see the payments you have made.
- Under Contract Status, you will see the details of your current contract.
Note: Your account is in good standing if you meet these three requirements: a positive balance, no late payments, and an active contract.
#5: Change Your Network Mode
The network mode determines the type of signal your phone uses. Certain network modes may offer better coverage and performance depending on your location.
To get Tesco service on your phone, you will need to switch your phone to a different network mode.
iPhone
- Open the Settings app.
- Tap Cellular.
- Tap on Cellular Data Options.
- Tap Enable 4G to use the 4G network.
- Choose the Voice and Data option.
Android
- Open the Settings app.
- Tap Network & Internet.
- Tap on Mobile Networks.
- Tap Network Mode.
- Select the network mode you want to use.
You will need to switch and check different network modes to see which gets service back to your phone.
For best results, toggle between automatic and a different network mode.
If changing your network mode doesn’t work, you will need to look at your other relevant operator configuration on your phone. Proceed to the other solutions below to fix this.
#6: Update Your Phone’s Carrier Settings
If you’re looking to solve the no service on Tesco Mobile error, updating your carrier settings may be the way to go.
Carrier settings contain information about your network and how your phone connects.
To update them, simply follow these steps:
iPhone
- Go to Settings.
- Tap on General.
- Tap About.
- If an update exists, you will see Carrier Settings Update Available.
- Tap on Download and Install.
Android
- Go to Settings.
- Tap on System.
- Tap Advanced.
- Select About Phone.
- Tap on Carrier Settings.
- Tap Update.
- Wait for the update to complete.
Pro Tip: Make sure your phone is connected to WiFi before updating the carrier settings, and then restart it afterwards to ensure that the changes take effect.
#7: Select Tesco Mobile as Your Operator Manually
To fix the no service error on your Tesco Mobile phone, you need to select Tesco Mobile as your operator manually.
This will prevent your phone from automatically switching to another network that may have a weaker signal.
iPhone
- Go to Settings.
- Tap Cellular.
- Tap on Network Selection.
- Go to Network Operators.
- Disable the Automatic option.
- Choose Tesco Mobile from the list of available networks.
- Your phone will reboot and connect to Tesco Mobile.
Android
- Go to Settings.
- Choose Network & Internet.
- Tap on Mobile Networks.
- Select Network Operators.
- Tap on Network Selection.
- Turn off the Automatic option.
- Find and select Tesco Mobile from the list of available networks.
- Your phone will restart and join Tesco Mobile.
Pro Tip: Make sure your phone is turned on, and you have a valid SIM card from Tesco Mobile.
#8: Reset Your Phone’s Network Settings
If you’re still experiencing the no service error on your Tesco Mobile phone, reset your network settings.
Remember that this will bring your phone back to its default network settings. It will delete all your network-related data, including WiFi passwords, Bluetooth devices, and VPN settings.
You can reset your phone’s network settings by following these steps:
iPhone
- Go to Settings.
- Tap General.
- Select Reset.
- Tap on Reset Network Settings.
- Enter your passcode if prompted.
- Tap on Reset Network Settings again to confirm.
Android
- Go to Settings.
- Tap System, then Advanced.
- Select Reset Options.
- Tap on Reset WiFi, Mobile & Bluetooth.
- Enter your PIN or pattern if prompted.
- Tap Reset WiFi, Mobile & Bluetooth again to confirm.
After confirming the reset process, we recommend that you restart your phone so the changes take effect.
Pro Tip: It’s always a good idea to back up your phone’s data before resetting your network settings so that you won’t lose any important information or files.
Quick Recap
Tesco Mobile’s no service error is caused by incomplete activation, network issues, or an incompatible configuration. To restore your Tesco Mobile service, you need to check your activation status or change the operator settings on your phone.
For more detailed troubleshooting guides on Tesco Mobile, visit our blog!
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Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.