When you have a QLink hotspot not working problem, it can be very frustrating. Luckily, we know how to fix this.
QLink will provide you with excellent internet connectivity that you can share via a hotspot.
There are instances when it malfunctions and frustrates you. The good news is that these proven solutions will help you get it up and running in no time.
What if your QLink hotspot is not working? Don’t worry, we’ve got you covered!
The first thing you should do to fix your QLink hotspot problem is to forget all the WiFi connections of your device. Make sure you disable your Battery Saver Mode and set your hotspot to 2.4GHz. If the problem persists, consider using alternative tethering methods like Bluetooth and USB.
Before we discuss the solutions to your QLink hotspot problem, let us enumerate the main causes.
Main Causes of QLink Wireless Hotspot Not Working
If your hotspot won’t work, make sure your Internet works and you entered the correct password.
It can be annoying when you have good LTE service but you can’t connect to your phone’s mobile hotspot.
So, here is a quick overview of the main reasons your QLink hotspot is not working.
Qlink Data Service Is Down
The most likely culprit of your QLink wireless hotspot not working is a service outage.
Visit DownDetector and check if everyone in your area can’t connect to the mobile hotspot.
QLink Hotspot Not Working? – Here’s What to Do Next!
Your Internet provider may have intentionally slowed down your Internet connection to limit the total amount of bandwidth consumed.
The decrease in the quality of your Internet speed and bandwidth affects the hotspot feature.
Connection Software Issues
All software gets bugs and glitches over time. This is an issue that usually occurs on Android devices. It may be due to a bug in a software update or a manufacturing defect.
Too Much Interference
Many things can interfere with your hotspot signal, including baby monitors, walkie-talkies, and radios can disrupt the signal.
Bluetooth can also cause your hotspot to stop working, as well as your neighbor’s network and separate wireless networks in your home.
These are the possible reasons your QLink wireless hotspot is not working.
Now, let’s proceed to the solutions.
Full Guide on How to Fix QLink Hotspot Not Working
When you encounter a QLink hotspot no internet problem, the first thing you should do is check if your phone’s Internet connection is working.
Make sure you are not in an area with slow or bad reception.
To make sure your cellular data is on, go to your phone’s Settings app. Toggle Cellular data to enable it.
You should also make sure you did not exceed your cellular data limit for the month. If you have a prepaid plan, your data speed will be throttled when you get past your limit.
If your device won’t connect to your phone, it could be a device issue. Try connecting to your QLink hotspot using another device.
Also, make sure your password is correct. If it’s not, you won’t be able to connect.
Your Internet connection is fine, but you still can’t connect to your QLink hotspot.
You might want to try the troubleshooting methods below.
Solution #1: Forget All WiFi Connections of Your Connecting Device
One of the first things to look at when dealing with a hotspot that’s not working as expected is to look at your connecting devices.
Connection glitches can happen when a device can’t connect to an existing hotspot.
To resolve this, you’re going to need to refresh the connections of the device you want to connect to your QLink hotspot.
The quickest way to do this would be to forget all of the WiFi connections saved on the device so it will only have the settings for your QLink hotspot.
Here’s how to make a device forget all of its WiFi connections:
On iPhone:
- Open your phone’s Settings.
- Go to WiFi.
- Tap Edit to view the WiFi connection list.
- Select the Delete button for each WiFi network.
On Android:
- Go to your phone’s Settings.
- Select Network and internet.
- Tap on WiFi.
- Find a network you want to remove.
- Tap on Settings, then Forget.
Note: To make sure that this step works, you want to remove all previous WiFi connections before connecting to your QLink hotspot.
Solution #2: Disable Your Phone’s Battery Saver Mode
Your phone’s battery saver or low power mode can mess up with its hardware, especially the WiFi and hotspot modules.
Turning on battery saving mode can turn certain components into a low-power state, essentially putting them to sleep.
You need to switch this mode off so they start working normally.
Here’s how to turn off your phone’s battery saver:
On iPhone:
- Go to your phone’s Settings.
- Select Battery.
- Find the Low Power switch.
- Tap on it to toggle it On.
On Android:
- Open your phone’s Settings.
- Go to Battery.
- Navigate to the Power Saving Mode option.
- Tap on it to toggle it Off.
- Disable Super Power Saving Mode.
Pro Tip: You’ll need to turn off battery saver mode on your hotspot and connecting devices.
Solution #3: Set Your Hotspot to the 2.4 GHz Band
Hotspots are convenient, but they might not have the full connectivity features of a router.
They do have some limitations, and one of them is their dual-band capabilities.
However, if you’re using a more modern phone, there’s a good chance that they are flexible when it comes to WiFi bands.
To accommodate most of your devices, you want to change your hotspot’s WiFi compatibility or use the 2.4 GHz band.
Here’s how to set the frequency compatibility of your hotspot:
On iPhone:
- Open your phone’s Settings app.
- Select Personal Hotspot.
- Find the Maximum Compatibility option.
- Enable it by setting the slider to On.
On Android:
- Go to your phone’s Settings.
- Navigate to Network, then Mobile Hotspot.
- Tap on the AP Band option.
- Change the band to 2.4 GHz.
Solution #4: Connect to a VPN Service to Bypass Throttling
QLink Wireless is known to throttle data to limit data usage.
You’ll know that your connection is throttled since your download and upload speeds are severely limited.
You might even think that your connection is not working properly since it’s going to be incredibly slow.
One of the most effective ways to bypass QLink’s throttling is to use a reliable VPN service.
It will change your connection which speeds up your internet and even those that are connected to your hotspot.
Here’s how to use a VPN to bypass QLink’s throttling:
- Turn off the Hotspot on your phone.
- Open your VPN app and log in.
- Find a suitable server location that’s near you.
- Connect your VPN to that server.
- Once your VPN is connected, turn on Hotspot.
VPN: If you’re looking for a VPN service that will bypass QLink’s throttling, it’s AtlasVPN. It’s fast and reliable with servers all around the world so you can pick one that will offer the best speeds.
Solution #5: Update Your Hotspot Device’s APN Settings
If your QLink hotspot suddenly stops working, changes in your network settings can cause it.
There can be unannounced updates where the phone you use as a hotspot will need to download and install.
The problem here is that it’s not always an automatic affair. There are instances where you’ll have to do it manually.
Here’s how to update QLink’s APN Settings on your phone:
On iPhone:
- Open your phone’s Settings.
- Go to Cellular, then Cellular Data.
- Select the QLink APN Settings.
- Check each field with the latest values below.
On Android:
- Go to your phone’s Settings.
- Select Mobile Networks.
- Tap on Access Point Names.
- Choose QLink Wireless.
- Compare each field with the latest values.
QLink Wireless APN Settings:
- APN: qlink
- MMSC: http://wholesale.mmsmvno.com/mms/wapenc
- MCC: 310
- MNC: 240
- APN Type: default,supl,mms
- APN Protocol: Select > IPv4/IPv6
Solution #6: Use Alternative Tether Methods like Bluetooth and USB
There are alternative ways to share your internet other than a mobile hotspot.
Of course, a WiFi hotspot is convenient and fast, but if it fails to work, there are other ways to access the internet.
You can use Bluetooth or USB tethering to connect a device to your QLink mobile data.
Here’s how to turn on Bluetooth or USB tethering:
On iPhone:
- Open your phone’s Settings.
- Go to General, then Network.
- Select Personal Hotspot.
- Set the slider to the On position.
- Turn On Bluetooth or USB depending on your connections.
On Android:
- Go to your phone’s Settings app.
- Select Wireless and Network, then More.
- Choose Tethering and Portable Hotspot.
- Slide the Bluetooth Tethering to On.
- You can also turn on USB Tethering.
Tip: To switch on USB tethering, you want to connect your phone to a computer via a USB cable.
These steps will help you resolve your QLink hotspot problems without running into additional issues.
You can also contact QLink if you’re experiencing issues with their data connection as it needs to be as stable as possible so you can share it with other devices via a hotspot.
Bottom Line
Your QLink hotspot not working problems should be resolved by knowing the possible causes and top fixes.
You’re now armed with the knowledge so you can have fast and reliable internet for all your devices at home using QLink’s data connection.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites. Check out more about him here.