Wondering why the Peloton heart rate monitor not charging? We’re here to assist you!
The charging process of the Peloton heart rate monitor can go wrong due to multiple defects with the equipment, including issues with the charging stand or electrical outlet.
This guide will review the potential possibilities for the malfunction and provide you with top-tier solutions!
Whenever the Peloton heart rate monitor isn’t receiving charge, check for an obstruction on the charger’s surface. Next, connect to an alternative power outlet, test with a different power adapter, and perform a factory reset of the Peloton heart band.
Why is My Peloton Heart Rate Band Not Charging?
Here are the potential reasons for the charging issues with the Peloton band:
Those are the possible causes for the charging issue with the Peloton heart rate band.
To uncover more details about the charging process of the band and solutions, keep reading!
How to Track Peloton Heart Rate Monitor Charging?
The display of the Peloton band has a total of five charging fields that display the current capacity of the internal battery.
Typically, two filled battery bars can get you through a lengthy workout, but it is recommended always to unplug the band once it has reached full battery.
If the Peloton band has been reached successfully, the battery fields should start blinking in blue once the device is disconnected from the charger.
This indicates that the band has entered pairing mode and is ready to connect with your Peloton fitness appliance.
Note: The Peloton band will not connect to your bike or tread without enough battery!
Peloton Heart Rate Monitor Not Charging – Top Solutions!
Tip: Follow our steps and instructions in consecutive order!
1. Check the Band’ Charging Contact
If the Peloton heart rate monitor band hasn’t established proper contact with the charger’s magnetic field, none of the monitor’s battery levels will be filled up.
The first step is to verify no obstructions or debris on either of the charging surfaces, which is preventing the clear contact.
Hence, remove any covers from the charging surface of the Peloton charging station and then inspect the charging surface of the Peloton band.
If there aren’t visible obstructions preventing clear contact with the wireless surface of the charging stand, place the band again.
Bonus Tip – Cleaning!
To verify no debris or dust accumulation on the charger or band’ surface, use a wet tissue to clean the equipment thoroughly.
After the Peloton band and the wireless magnetic surface of the charge have fully dripped up, place the band onto the charger and test.
Notice: Do not test the charging ability of the band before the stand has thoroughly dried up!
2. Move the Monitor from the Armband
Incorrect positioning of the monitor on the armband could prevent the heart rate monitor from establishing proper contact with the charging surface of the stand.
The next step is to pull the heart rate monitor out of the armband and position it again correctly.
- To remove the monitor, push it towards you from the underside of the armband.
Once the heart rate monitor is pulled out, spread the armband on a flat surface and push the heart rate monitor back into the socket.
Verify that the monitor clicks in with the slot and cannot be moved easily, as this could prevent proper heart rate readings during an intensive workout.
Tip: You can change the monitor while it is installed on the Peloton armband!
3. Connect to an Alternative A/C Outlet!
A defective electrical outlet may cause a charging issue with the Peloton band.
To determine if the power source is producing any power issues with the band, you should connect the charging equipment of the Peloton band to an alternative power socket and then test.
Thus, relocate the charging stand of the Peloton heart monitor and plug it into a proven-to-work electrical outlet.
Then, position the band on top of the charging surface and check if the battery indicator on the display will light up and start charging.
How to Test a Defective Power Outlet?
You can test the functionality of a power source by connecting any appliance that requires an A/C cord and isn’t powered by a battery.
Hence, connect a phone’s charger and mobile device to determine if the outlet is transmitting power and charging the battery of your Peloton band!
Warning: Avoid using a malfunctioning power outlet in your home!
4. Install a Different Power Adapter!
There could be an issue with the power adapter of the Peloton band’s charging station, which is preventing the power supply from entering the battery of your band.
The charging station cable uses a USB type-C port, so you need a replacement A/C adapter with a type-C charging port.
Once you have the replacement adapter, follow these steps to charge the band:
- Disconnect the charging station’s cable from the current adapter.
- Plug the new power adapter into an electrical outlet on the wall.
- Connect the cable of the band’s charging cable to the adapter.
- Position the Peloton band on the charging surface of the station.
- Check if the battery indicator of the band will start blinking/filling.
It’s crucial to only connect the power adapter of the charging station directly to an A/C outlet.
The installation of third-party devices that reroute the power supply of the band could be the reason behind the charging issues of the Peloton heart rate monitor.
How to Charge Peloton Band Via USB?
If you prefer charging the band through your computer or laptop, connect the charging station’s cable to a USB-C port.
If there isn’t an available USB-C type port, another option is to use a USB-C to standard 2.0 or 3.0 USB to connect the charging station to your computer.
Notice: Charging the Peloton band is far more efficient through a 12V power adapter connected directly to the electrical outlet.
5. Factory Reset Your Peloton Band!
To activate a system reset on the Peloton heart rate band, the battery indicator must have at least one white light to start the process.
However, there is a workaround to factory reset the band, even if none of the internal batteries are charged, by following an effective workaround.
Follow these steps to perform a factory reset on the Peloton heart rate band:
- Place the heart rate band on top of the stand’s charging surface.
- Press and hold the indicators on the display for up to 20 seconds.
- Stop holding the display when the indicators start flashing in blue.
The blue flashing light on the display of the heart rate monitor will indicate the start of the factory reset process.
Hence, do not disconnect the Peloton heart rate band from the charger or press the display further, as this could cancel the factory reset and cause further device problems.
Note: If the band has reset successfully, you must complete the initial software setup!
6. Replace the Peloton Charging Station!
A defect in the heart rate band’s charging station may restrict the power flow from entering the monitor completely.
Unfortunately, testing the charging station’s functionality is impossible without a second Peloton band, so the next step is to replace the charging station entirely!
You can order a new Peloton pod charger from the official website of Peloton!
Follow these steps to set up the new pod charger once it has arrived:
- Unplug the type-C cable of the current station from the power adapter.
- Position the new Peloton charging station and plug it into the adapter.
- Remove all safety stripes from the new charging station and test it.
- Position the Peloton band onto the charging surface of the pod charger.
- Determine if the battery indicator of the Peloton band is now filling up.
Remember to use a functional A/C outlet with the new Peloton charging stand to verify that the power supply reaches the internal battery of the Peloton band.
Also, you must inspect all of the cable connections of the charging station, as this could also impact the band’ charging process.
Reminder: There could be safety stickers you must remove from the charging surface of the new charging station.
Hence, to fix whenever the Peloton heart rate monitor not charging, first, check whether there are obstructions on the charging surface and remove them.
If the problem persists, connect the stand to a different A/C adapter/outlet and factory reset your Peloton band.
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.