If your Linksys router no internet connection, there are quite a few issues that might have occurred.
You’ll need to inspect your entire network equipment and apply several proven techniques to solve your issue.
The solution to a Linksys router internet outage includes a power cycle of your router and modem followed by a wiring inspection. Then you can relieve your network, change the WiFi frequency and run a software troubleshooting check. Lastly, you can do a factory reset.
The solutions are much more complicated than it sounds but with our guide you have no chance to fail. Make sure to read the entire post so you can be prepared!
Before you start it’s important to understand whether you can’t connect to WiFi or you can connect but there is no internet.
If you cannot connect to WiFi, you may need to change your password and restart your router.
In case you are able to connect but there is no internet, here is what might have happened:
1. Faulty Cable Connection
Potential cable issues might disrupt the internet connection your Linksys router is getting.
2. Incompatible Frequency
If the frequency you have chosen for your Linksys router is incompatible, there might be interference.
3. VPN Software
Any enabled VPN or location altering services can disrupt the internet connection coming to your Linksys router.
4. No Signal Strength
Insufficient signal strength might also disrupt the internet connection your network transmits.
5. Temporal Outage
A sudden outage or maintenance your ISP is doing will impact your internet connection and its functionality temporarily.
It is recommended to test your internet connection when wired to a PC. In other words, you need to connect the Ethernet cable from your router (yellow slot) to the LAN port of your PC.
If there is the internet, then it’s a WiFi issue and we’re about to find out what!
Now that we have the most frequent causes mentioned, try rebooting your router before we proceed.
By doing so you will restart ALL services including the WiFi and hopefully, the internet will start transmitting.
If a reboot does not work and there is no internet on your WiFi, let’s proceed with some proven solutions for cases like yours.
We recommend that your first solution is to power reset your Linksys router. This will properly discharge the device, removing any temporal power malfunctions that might be suppressing the internet connection.
Here are the steps to power reset your router:
- Turn OFF your Linksys router by pressing the power button once.
- Unplug the power adapter from the power source.
- Wait for 5 minutes in order for the device to be discharged.
- Plug the power adapter back in and test your internet connection.
Tip: If you are testing your WiFi internet on only one device, you should take another to justify the outages. It might be from your device!
If the network remains there but there is no internet connection, it is possible that the issue might be with the Ethernet cable connection.
This is why you should run an Ethernet connection check on your PC to determine any Ethernet issues.
Follow these steps to run an Ethernet check on your PC:
- Right-click the internet icon in the Windows taskbar.
- Click the Ethernet icon and select “Troubleshoot Problems”.
- A prompt will open up.
- Wait for the scan to complete!
Once the checker has finished, any issues with the Ethernet connection will be displayed above the green bar.
From there you will be able to see what has gone wrong with your Ethernet connection.
Note: If your checker is unable to detect an Ethernet cable at all, check if the cable’s head is blinking on the back of your PC. If not, it is most likely that the cable got faulty.
Another major cause of internet connection losses is weak signal strength.
Low connection signal levels can occur due to interference or other physical obstructions that may be surrounding the router.
Here are some tips to increase the signal strength:
- Remove solid objects and electrical devices from around the router.
- Remove any heat conductors near the router.
- Don’t expose the router to sunlight for too long.
- Position the router in the middle level of the room possibly.
- Shorten the range between your devices and router.
- Relieve the RAM usage on the device you’re testing with!
Signals strength might as well be compromised due to heavy weather outside or factory low MBPs.
On the other hand, if the device you’re testing with is using more than 85% of its RAM memory, the WiFi will appear to drop, but the issue would be from the device itself.
If you’re not using a wired Ethernet connection on your PC, then most certainly you’re connected with the network with the help of a USB WiFi receiver.
If this is your case then you should definitely pay attention to it first before suspecting the router.
Here are some tips to troubleshooting the Wi-Fi receiver off of potential issues:
- Ensure the receiver’s drivers of the WiFi receivers are updated by checking the manufacturer forum.
- Check if the device is functional and its LED is blinking.
- Use different USB ports for the receiver.
- Reconnect to the WiFi.
Another thing you can try is to choose a different Wi-Fi frequency.
If the default frequency you’ve chosen is 2.4GHz, you might upgrade the connection by picking a 5GHz, even though the range is more restricted with the faster networks.
Here are some steps to choose different WiFI Frequency:
- Enter the router options by inputting 192.168.1.1 in your web browser.
- The default login credentials on the following page are “admin/admin” (try also admin/password).
- Navigate to the Wireless Interface page.
- Go to manual and switch the frequency from default to 5GHz.
This should significantly increase your network speeds and remove any issues. If you’re using the 5GHz network, switch to the 2.4Ghz just to test.
If nothing is left for you there to try, your last option remains factory resetting your Linksys router.
This will refresh the network configuration, which might help in resolving connectivity issues.
Alert: Keep in mind that if Linksys router no internet after reset, this is because ALL settings are erased, including the WiFi.
At the bottom of the post, there is a guide and if you fail, don’t hesitate to reach out to your ISP for help!
Here is how to revert your Linksys router to default:
- Turn your router ON.
- Locate the factory reset button.
- Grab a paperclip and insert it into the compartment.
- Hold the switch for 15 seconds.
- Plug out and then in the router’s power adapter.
When the process is done, read what’s next to configure your WiFi, otherwise, you won’t have any network to test!
We assume that you’ve reset your router to factory default settings. Now it’s time to establish your WiFi because you definitely don’t have one at the moment.
Follow the steps below to set up your Linksys WiFi:
- Open a web browser and insert: 192.168.1.1, hit Enter.
- Log in your Linksys control panel, with one of these credentials: admin/admin, admin/password or admin/*leave blank*
- Go to Configuration > WiFi > WiFi Settings.
- Choose which network you will configure (WiFi 2.4Ghz, 5Ghz, or both).
- Name your network/networks.
- Set the Security Mode to WPA2 Personal.
- Choose a strong password.
- Hit the Save button.
- Restart router.
This way you can configure the other frequency network so you can have both. The next step is to make sure that the router is up to date so, head to the Update tab check.
Read Next: How to Connect Linksys Router to Wi-Fi?
To solve Linksys network connection issues, you should first restart your router and modem, then check the wiring and run a Windows network check. If it does not help, change the WiFi frequency, relieve the network, and if necessary, perform a factory reset.
Now when you know how to troubleshoot the issue where Linksys router no internet connection you should be able to perform the solutions at home.
If however, your problem persists, it could be due to a local area power outage or ISP maintenance. Either way, your next step is to call them for additional assistance.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.