Wondering why is Apple Music queue not working? We got you covered! We understand how irritating it is not to be able to add your favorite songs to the Apple Music queue.
No need to worry if you’re having trouble adding the songs to the queue, keep reading the guide to learn everything from what’s causing the issue to the easiest and working solutions.
To resolve the Apple Music queue issue, disconnect your device from a connected car stereo, restart your device, and update the app.
Furthermore, if you continue to have the same issue, the Apple Music app has to be cleanly reinstalled on the streaming device.
So, keep reading…
Why Can’t I Queue Songs On Apple Music?
There are many factors that can impact the functionality and performance of the Apple Music app, particularly when the streaming device is connected to the output player.
However, to effectively troubleshoot the Apple Music app, it is crucial to be aware of all potential factors.
Here’s why the Apple Music queue is not working:
- The music device is connected to the output via a USB
- Outdated firmware of the Apple Music streamer
- A corrupted Apple Music application cache data
- RAM is Full – many applications running in the background
- Issues or glitches with the Apple Music app software
There are many surrounding factors besides all of the aforementioned possibilities. This is why it’s important to go through the entire guide below to resolve the music app issue permanently.
Apple Music Queue Not Working? – Easy Solutions!
Tip: Make sure to follow all the following ways to get the queue in your Apple Music working!
1. Disconnect from the Car!
Remember that whenever the app detects moving activity, the Apple Music queue feature will be disabled, especially if you are the one driving the car.
Don’t worry, you are not alone because many users have already reported that the Apple Music queue won’t function when moving.
Also, if you have connected or air-playing your device with another device, especially via USB cable, then that is why you are unable to use the queue feature in the Apple Music app.
How To Fix It?
By using the “Pair Bluetooth” feature on your device, you can easily resolve the problem by connecting it to the car’s Bluetooth radio.
Other than that, there is nothing else you can do while sitting inside the car or doing any moving activity.
Here is how to connect your iPhone to a car Bluetooth radio:
- Turn on the Bluetooth radio in your car.
- Also, be sure it’s in Pairing Mode.
- Then hold your iOS or Android device.
- Navigate to device Settings > Bluetooth.
- Enable Bluetooth and wait to discover.
- Then tap on the name of your car’s radio.
- Follow any on-screen prompts to connect.
Info: When connected “wirelessly” to the Apple Music queue, should be affected by the weird behavior of the services.
You should be able to add songs into the queue now.
2. Force-Restart the Music App!
Most of the time Apple Music develops issues and glitches when connected to the network or there is any issue with the app cache or its settings.
Don’t worry, you only need to force close the app to refresh the app’s system, which will automatically resolve any temporary issues.
Here is how to force close the Apple Music app:
- Open the Apple Music application.
- On iOS, swipe up from the bottom.
- On Android, tap the most-right action button.
- This should open the device’s background tasks.
- Find and swipe up the Apple Music application.
- This will force-close the application on the device.
Note: When you’re ready, re-open the Apple Music app and test streaming something!
3. Stop ALL Background Tasks!
A full RAM on your device will affect the performance of other apps when different applications run in the background.
If you are still unable to use the Apple Music queue, try closing any apps that are running in the background that are consuming all of your device’s resources.
- Simply enter the App Switcher and stop ALL currently running apps!
Info: In addition, we recommend not gaming while listening to music from the Apple Music app since it’s likely that the phone games will consume your device’s resources.
Test streaming local or any internet content on your device without other apps and tasks running.
4. Power Cycle Streaming Device!
Devices often cause issues, especially when there is any issue with the network, software version, storage, etc.
However, you can quickly resolve the Music App queue issue by restarting your device, since the queue functionality is a service that can simply be bugged.
- Simply turn OFF and ON your Apple Music streaming device!
The most important thing is to hold the Power button and then choose to Shutdown your device instead of only performing a restart.
In addition, it’s also recommended to leave the device turned off for 60 seconds to perform a complete power circulation and system refresh.
5. Update The Apple Music App
Keeping the Apple Music app updated is crucial for maintaining its performance and queue feature functionality.
Simply check to see if your device has the most recent version of the Apple Music app, and if not, update it to see if that resolves the queue issue.
Here is how to update the Apple Music app:
- Go to Google Play Store / App Store.
- Android: Profile icon from the top right corner.
- Tap on Manage Apps & Device > Mange.
- iOS: Find Apple Music > tap on the Cloud icon.
- Tap on the Update button if available.
- Wait until the update of the app completes.
- Then open the Apple Music app.
Note: If there is no Update button, your Apple Music app is already updated.
6. Clear Apple Music Cache!
The cache files for the Apple Music app will build up large storage over time and may become corrupt, which could eventually affect the app’s performance.
In case you’re still facing limited queuing Apple Music, proceed by clearing the app’s cache to get rid of all the cache files.
Clear Cache For Android Devices:
- Go to device Settings.
- Tap on the Apps.
- Tap on the Installed applications/ App List.
- Tap on the Apple Music app.
- Tap on the Storage and Cache.
- Then tap on Clear app cache.
Clear Cache For iOS Device:
- Go to the device Settings.
- Tap on the Music.
- Turn OFF the toggle for Sync Library.
- Wait two minutes.
- Then turn on the toggle for Sync Library.
Clear Cache For Web Devices:
- Open the Google Chrome.
- Tap on the three dots from the top right corner.
- Tap on More Tools.
- Tap on the Clear browsing data.
- Choose time as for “All time”.
- Mark all checkboxes.
- Tap on Clear Cache.
Note: Clearing the cache will sign you out from the Apple account associated with Apple Music!
7. Cleanly Re-Install Apple Music
If the problem persists after clearing the app’s cache, the next step is to uninstall and reinstall the Apple Music app.
By doing this, you will get the most recent version of the application, which will automatically fix the queue problem in your Apple Music app.
Alert: Reinstalling the Apple Music app will delete all your downloaded songs in the app!
Here is how to reinstall the Apple Music app:
Reinstall For Android Devices:
- Long press on the Apple Music app.
- Hold the Apple Music icon and drag it to the trash bin icon.
- Release the app icon on top of the trash to uninstall it.
- Next, go to Google Play Store.
- Search for Apple Music from the search bar.
- Tap on Install and wait for the end of the installation.
- Lastly, set up your Apple Music account.
Reinstall For iPhone Devices:
- Press and hold on to the Apple Music.
- Tap on the “-” sign to Remove the app.
- Then go to the iOS App Store.
- Search for the Apple Music app.
- Tap on the Download button.
Reinstall For Web Devices:
- Tap on the Windows icon from the taskbar.
- Tap on the settings.
- Tap on the Apps.
- Check for the iTunes app.
- Tap on the Uninstall.
- Then go to the Microsoft Store.
- Search for iTunes.
- Tap on the Install button.
Still, Apple Music Won’t Let Me Queue!
If you have already tried all troubleshooting ways from this guide but the queue is still not working, then seek professional help by contacting Apple Support.
Be sure to tell them everything you’ve attempted to avoid losing time.
Quick Recap:
Whenever your Apple Music queue not working, make sure your device is not connected to the car stereo, force close the app, and restart your device.
Also, update the app, clear the Apple Music app cache, or reinstall the software cleanly on your device.
Read Next: Apple Music Not Downloading Songs To iPhone? – Fix Guide
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.