Wondering what the Spectrum error code RLP-1025 means? You’ve found the answer!
The “1025” code of the “RLP” type occurs when you’re attempting to view a channel from your Spectrum list.
It’s unclear what’s the exact fault with the channel, so we will dig deep into what causes the problem and come up with the best solutions to quickly resume your viewing!
The “RLP-1025” primarily occurs when there’s an ongoing outage of that one channel in your TV guide.
However, the error simply indicates that the channel is unavailable so it’s also likely that the issue is on your side, involving many different factors.
Let’s learn more about the error’s nature and learn why it occurs!
What Does “Spectrum Error RLP-1025” Means?
This Spectrum error with the “RLP-1025” label means that there was a problem broadcasting a particular channel of your Spectrum TV guide.
Sometimes the problem could be due to a Spectrum outage in your area, or simply due to a fault with your equipment.
Here are all possibilities for why Spectrum error RLP-1025 appears:
- Temporal broadcasting fault on Spectrum’s end.
- Misconfigured TV guide/channel settings.
- A fault with the Spectrum income service cable.
- A subscription issue or an account limitation.
- Software-related (data) issue with the receiver.
Quick Fact: The “RLP-1025” error code only occurs when your box can’t access a broadcast!
Does “RLP-1025” Error Disappear On Its Own?
Taking into consideration that the “RLP-1025” error code could mean a temporal broadcasting fault, it could usually be fixed by Spectrum.
However, if the problem is on your TV equipment or software settings’ end, it is an indication of misconfigured TV setup.
The Solution?
The Spectrum error code RLP-1025 represents a problem with the channel of your Spectrum TV guide’s lineup.
Given this idea, we will work through the essential functionality factors of your Spectrum setup, to make sure everything with the channels is correct!
Spectrum Error Code RLP-1025 – Fixed in 6 Methods!
Tip: Follow our instructions in consecutive order to resolve the error code faster!
1. Reboot the Receiver TV Box!
The first thing you should attempt is a simple reboot on your TV box.
A temporal connection fault between your TV box and Spectrum could have occurred, causing the “RLP-1025” error code to appear on the channel you were trying to view.
- We will restart your Spectrum TV box from the power to unload the cache!
Follow these steps to effectively restart your Spectrum TV box:
- Use the Spectrum remote control to power off your TV.
- Unplug the power adapter from the back of the device.
- Wait for the TV box to flush completely for 60 seconds.
- Reconnect the power cable to the TV box and wait.
Tip: Make sure to check for the error on the same channel after your TV box reboots!
2. Test on a Different Broadcast
One of the best approaches to identify if the “RLP-1025” error code is globally affecting all channels or only one would be to cycle between several channels.
The error appears on channels that are unavailable for viewing at the moment, so this will suggest the culprit.
- You can switch to another broadcast by pressing “CH+/-” on your remote!
Test Multiple Broadcasts:
Switch on to at least 7-8 broadcasts in your lineup and play each of them for about 10 seconds.
This time is enough to determine whether the “RLP-1025” error would occur and interrupt your viewing, so if the error appears on only 1 channel, then it’s an outage.
Note: The “RLP-1025” error code should occur before you start viewing the broadcast!
3. Unplug the Cable Box Service!
To resolve the fault with the broadcast in your Spectrum TV box’s channel lineup, you should disconnect the service cable.
If there was a problem with loading the information of the broadcast, reconnecting the coaxial cable from your TV box will surely refresh the signal.
- Unplug the service cable from the back of your Spectrum box and wait!
Info: It’s necessary to wait for at least 15 seconds before plugging the cable back in!
4. Check your Subscription!
It’s likely that a potential problem with your subscription could result in the “RLP-1025” Spectrum error.
If a channel still exists in your TV guide that was recently removed from your subscribed channels, this error could indicate that you’re unable to view the questionable channel.
- Verify that all of your subscription fees towards Spectrum are paid.
How to Check Spectrum Subscription?
- Navigate to the official Spectrum website.
- Sign in using your login credentials.
- Navigate into the “Billing”/”Services” tab.
- Press on the “View Plan Details” button.
- View your plan and package from the list.
Info: Not paying pending Spectrum fees will restrict you from viewing certain broadcasts.
5. Reset the Receiver Box
The “RLP-1025” error can easily be fixed by resetting your receiver box. It is possible that a temporal issue with the TV guide of your Spectrum TV is preventing the channel from working.
Well, one of the best ways to address software-related faults would be via factory reset.
- Resetting the Spectrum receiver will erase all data, content, and settings!
Here’s how to reset your Spectrum receiver box in easy steps:
- Locate the Reset button on the back of your Spectrum receiver.
- Press and hold the button for a full five seconds before releasing.
- Wait for the Spectrum Logo to appear on the connected TV.
How Long is the Reset?
The reset will usually take up to 3 minutes after which your Spectrum receiver will reboot and will be ready to go.
All of the channels from your TV guide will also re-occur and you will be able to test if the “RLP-1025” error code is still there.
6. Wait Out a Potential Outage!
If you couldn’t resolve the error by now, it is best to just wait out. Everything until now suggests that there is an outage on Spectrum’s end and it’s best to remain patient.
However, if there is one thing to know, it is that outages are always resolved sooner or later, so let’s learn more!
How Long Does Maintenance Last?
It could take Spectrum up to 24 hours to resolve the “RLP-1025” error code that appeared on your channel.
It is not defined exactly how long the channel will stay offline but typically errors are being handled as soon as possible.
Multiple Channels are Impacted?
Yes, it’s entirely possible for the “RLP-1025” error code to impact several Spectrum channels or even all of them, when the outage is serious.
Feel free to explore and find out how many channels are affected by the RLP error for better orientation.
If you’re seeing the RLP-1025 in the Spectrum mobile app, continue reading!
How to Fix Spectrum App Error Code RLP-1025?
The “RLP-1025” on your Spectrum mobile application is quite rare, but definitely possible so we’ve created a short guide to help you out. Let’s jump in!
#1 Reboot your Mobile!
It is possible that the “RLP-1025” error code is a temporary occurrence in the Spectrum app installed on your mobile.
Thus, sometimes it’s enough to simply restart your phone from Settings > Power > “Reboot” and re-run the Spectrum application to test for the error.
Tip: Plug your phone into a charger if it is running low on battery since this could be an issue!
#2 Reconnect to the WiFi
If you’re seeing this error in the Spectrum mobile application, there is a high chance that your phone is currently not connected to WiFi.
Upon seeing this error, you may be disconnected from the Spectrum app and prompted to connect to the internet again.
Quick Tip: Try to reconnect your phone to WiFi from Settings > “Wireless” > “WiFi”
#3 Reinstall Spectrum App
To quickly resolve the “RLP-1025” Spectrum error on your mobile, we should reinstall the Spectrum application.
This is the ultimate solution to address all possibilities at once so without any hesitation go to your device’s Settings > “Application” > “Spectrum” > “Uninstall”.
Info: Once the Spectrum app has been uninstalled, download it again from the app store!
Still Having the Error?
To stay informed about the error and how the maintenance of the channel is going, you could get in touch with Spectrum directly.
Call (833) 267-6094 to instantly be connected with a Spectrum agent, report what you’ve been facing and receive qualified assistance.
Quick Recap:
Hence, the best solution to Spectrum error code RLP-1025 is to reboot your receiver and test on different multiple broadcasts.
If you’re still getting the same error, reset your receiver box, determine if there’s a Spectrum outage, and/or reinstall the Spectrum app.
Read Next: How to Fix RLP-1035 Spectrum Error?
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.