My Xfinity on Demand Shows not updating, what should I do? Have you found yourself running to the internet looking for solutions for such a problem?
Well, if this problem sounds familiar, you have landed on the right page.
Often, applications tend to stop working or display pictures for one reason or the other. If your Xfinity app fails to update, you need to try out these troubleshooting instructions listed down below to help you solve your issue as soon as possible.
It can be tiresome to pay for a service and not get to enjoy it. Luckily for you, we have compiled this fix guide so that you can continue enjoying your shows undisturbed.
The most suitable way to fix your Xfinity on demand shows if it fails to update is to update the application to the latest version.
Reasons Why Xfinity on Demand Shows Not Updating
There are a bunch of reasons why your Xfinity on Demand shows is not updating. Such issues can prevent you from enjoying your favorite shows despite having paid for the subscription.
Some of the most common reasons include:
- The application is out of date
- You are operating a corrupted program
- Your device does not have an active connection
- Your cable box has a problem
Note: Ensure you are not casting as Xfinity does not support the casting of devices.
How To Fix Xfinity on Demand Shows Not Updating Issue
If your Xfinity is not updating, it means you may be experiencing one or more of the problems addressed above. You will therefore need to fix it using some methods to get it working.
Method 1: Update the Xfinity App
Given the dynamic technology times, we are in, it is inevitable that internet and TV equipment will require regular updates to continue functioning properly. Xfinity being an application is no different.
If you realize Xfinity is not updating shows, your app may be outdated and needs to be updated to the latest version.
To update, you need to follow these steps;
For automatic update, it should be set “automatically”. However, double-check the same by following these steps:
- On your TV, navigate to the homepage
- Press ‘menu’ and select ‘settings’
- Scroll and click on ‘applications’
- Go to the ‘app store’
- Click on ‘automatic updates’ and select ‘on’
This way, your Xfinity app will receive updates whenever they are released.
To update manually, follow these steps as shown below:
- Navigate to the ‘homescreen’ on your device.
- Select ‘menu’ and scroll to ‘applications’
- Use the arrow keys until you reach the ‘Xfinity app’
- Once the app launches, press the ‘update’ button.
Method 2: Fix Your Wifi Connection
In some instances, your internet connection may be inactive hence interfering with the Xfinity app.
You may be unable to stream and your shows may not appear on the screen. Usually, to stream shows, you require significant bandwidth.
If your TV is not receiving the required bandwidth, your internet connection may be interrupted.
A broken Internet connection will have you frustrated but you can fix it by following the steps below.
Step #1. Restart your router.
Step #2. Conduct an internet speed test to check whether you are experiencing slow speeds.
Step #3. Close any internet hogging connections such as downloads or game consoles.
Step #4. Connect your TV with an ethernet cable to prevent any connection interference.
Try again and see whether you are getting the same error.
Method 3: Uninstall and Install Xfinity
If you are operating a corrupted program, Xfinity on demand may not update shows. To bypass this issue, you can uninstall the program and install it again.
To uninstall, follow these steps:
- Navigate to the home screen on your device.
- Select ‘menu’ and select ‘applications’
- Using the arrow keys, scroll to the ‘Xfinity app’
- When the app launches, click on ‘uninstall’
- After uninstalling, click on the ‘install’ button.
Alternatively, you can log into the app store and search for the ‘Xfinity app’ click on ‘uninstall’ and then ‘install.’
You have now successfully uninstalled and installed the app again. Try launching it to see whether Xfinity on demand not updating shows.
Method 4: Check Your Cable Connection
In other instances, your cable connection may be tampered with preventing a steady connection hence interfering with the updating of shows on the Xfinity app.
Ensure you check your cable connections and that they are properly inserted for a seamless streaming experience. Some cables may have loosened or some outlets may have stopped working.
Follow the steps below to ensure a proper cable connection:
Step #1. Unplug all your cable connections.
Step #2. Connect the cables to their respective ports and ensure they are tight at both ends.
Step #3. Try connecting again.
If you still experience the same problem, you can restart your cable box and see whether it works.
Note: If your outlets have stopped working, you may need a professional to fix and restore them before using them again.
Xfinity On Demand Shows Still Not Updating
Should you try all the above methods, and your Xfinity app is still not updating, you need to try alternative troubleshooting solutions.
Restart Your TV
Sometimes your TV is exhausted and needs a time-out. You will find that switching it off and back on after a while does the trick.
Sign In And Sign Out
Try signing out and signing in again on the Xfinity app to see whether the problem persists.
Contact Customer Service
If all else fails, it may be time to contact Xfinity customer service line. Contact them and a representative will reach out to you. Explain your issue and you will get assistance.
Ensure your app is up to date before contacting customer care.
Read Next: How to Get Rid of Comcast Broadcasting Fee?
Any interruption while enjoying your favorite shows on any streaming application can be a bother. Luckily, the internet today has come up with fix guides such as this one to help you solve your problem in record time.
If you are wondering why your Xfinity on Demand shows not updating, you can follow the above steps and attempt to fix the problem. The steps are straightforward and easy to follow.
Do not hesitate to contact customer service if these methods do not work for you.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.