Are you bothered seeing your Xfinity Flex remote red light more often than you should? What does the red light on Xfinity remote mean, anyway? Is it something that could spark trouble in using your device?
Luckily for you, that’s what we’ll be dealing with in this guide!
Not only are we going to give you the causes of why your Xfinity Flex is producing a red light, but we’ll also give you the correct assistance to resolve it all on your own!
If your Xfinity Flex remote produces a blinking red light, it means that the batteries’ levels are low and you need to replace them, or it could be because the remote is out of range.
Before we get to solving it, let us first try to understand what the red lights on our Xfinity remote mean.
While it’s a single color, there are quite a few patterns of blinking that can determine the real reason why it’s producing the red light on the LED indicator.
- Low battery status (single red light, red blinking 5 times)
- The remote is out of range (blinking green light to red light)
- Xfinity Flex or Set-Top Box (STB) is not turned on (blinking red light)
Yes, it’s a lot to take in and you might find it complicated at first glance. But, you can actually do a couple of things to fix and resolve it.
For this tutorial, we will be giving you all the possible solutions that could help end the dilemma you’re experiencing.
We’ll be outlining the complete guide that you can do in order for you to get rid of the red light on your Xfinity remote’s LED indicator!
The first thing you want to do is to replace the batteries of your Xfinity Flex remote control.
Primarily the reason why you’re seeing a red light on the LED indicator of your remote is that the levels of the batteries are low.
So, find a new set of batteries for your remote control.
When you’re sure that the problem isn’t with the batteries, the next step is to move closer to the Xfinity Flex or the streaming device whenever you’re trying to control it.
Oftentimes, people forget that the connection between the remote control and the set-top box requires proximity. And according to some experts, the distance allowed is about 50 feet.
So, try to be within a 50-feet radius from the Xfinity Flex streaming device.
After that, perform a restart or a reboot of the Xfinity Flex. Here’s the process of how you can reboot or restart your Xfinity Flex streaming device.
- Access Settings on your Xfinity Flex device.
- From there, navigate to Device Settings > Power Preferences.
- Using the arrow buttons, scroll down and select Restart.
- Wait for the system to power off, then power on the device.
That’s how you reboot or restart your Xfinity Flex device!
The next thing you want to do is to try to reset the connection between the remote and the set-top box (STB).
This will require you to unpair the two (2), and then pair them back again. Here’s how you can turn off your remote’s pairing:
- Press and hold (i) and Home buttons simultaneously until the LED flashes.
- Then, press the following buttons in sequence: Power –> Last Arrow (<) –> Volume Down (-)
- Press and hold D (Diamond) and A (Triangle) buttons at the same time.
- When the light changes from red to green, type in 9-8-1 on the remote.
You’ll know that the pairing has been turned off when the LED light blinks blue twice.
- Press and hold Setup until the LED light flashes from red to green.
- Type in 9-8-1 on the controller.
- Wait and see if the LED light blinks green twice. If it does, the unpairing is a success.
- Otherwise, try to do steps 1 and 2 again and restart the entire process.
And that’s just about it! That’s the comprehensive guide in fixing or in getting rid of the red LED light on your Xfinity Flex remote!
If you’ve carefully done the process, but the problem is persistent – or if it became worse, contact Xfinity’s customer care team right away.
Let them know about your problem of seeing a red LED light on the indicator. It is important to tell them that you have done the process we outlined above.
That way, they’ll know that you’ve already done the basic troubleshooting steps and that the problem isn’t just with the batteries.
Follow their instructions carefully. If they deem that there are issues or bugs with the remote itself, you can opt for a replacement.
If your Xfinity Flex remote is giving a blinking red light, replace the batteries, reboot your Xfinity Flex or your set-top box (STB), then unpair and pair the remote to the device again. It’s also always advisable to try moving closer to the device.
Read Next: Top WiFi Extenders Compatible with Xfinity.
Before arriving at the conclusion that there’s a real problem with your remote, try to perform these troubleshooting steps first!
The dilemma could simply be caused by your batteries having low levels or that the remote is just not close enough to the Xfinity Flex.
So, the next time you notice that you see your Xfinity Flex remote blink red light, you’ll know how to fix it!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.