Wondering why is my Verizon internet so slow on my phone? Then you’re at the right place! Here we’ll go over the most common causes that might make your phone’s internet unusably slow and make sure to provide the correct solution.
If your Verizon phone internet is really slow, you can try to move somewhere else, check for area electricity outages and make sure that your data is not used up. Moreover, you might have configured your phone cellular settings wrong, so you’ll need to check that as well.
Besides all this there is the possibility of cellular maintenance, so let’s guess no further and inspect ALL of the possible causes.
The cellular internet on your phone can be delayed on several occasions. Let’s take a look at what they would be:
1. Cellular Maintenance
If the cellular source is impacted you may experience sudden lag.
2. No Power
If in your local area the power is temporarily down, the receiver will be working in an emergency mode leading to a delay in the cellular network.
If your phone is located underneath a large and metal object, interference is almost always the case, leading to a severe lag.
4. No Data
As you’re most likely familiar, some Verizon cellular plans have limited data, and once used up, you’re being transferred to a low priority speed.
5. Settings Issue
If you had configured the settings wrong, the cellular data might not be in use, so we’ll address this possibility as well.
Having these causes in mind, let’s check some of the quickest solutions for the issue.
It is really important to understand whether there is an electricity outage in your area or not.
In most cases whenever there is no power, the great cellular receiver near you is not fully functioning. This almost always leads to a bad cellular connection so check on that before you continue.
By performing a restart on your phone you’ll definitely exclude the possibility of a glitched or temporary bugged service.
In addition, we’re taking the Verizon SIM card out of the phone so it’s best to follow the steps below:
- Hold the power button of your remote until it turns OFF.
- Reach inside the SIM card pinhole with a sharp object to open the compartment.
- Take out the SIM card.
- Turn on your phone by holding the power button.
- Insert the SIM card and close the compartment.
- Enter your SIM PIN number.
Note: It is important to check whether the WiFi is turned on or not. If it is ON, turn it OFF so you can test the cellular instead of the WiFi.
If your Verizon plan has limited cellular data and you have used all of it, then the answer to the question “why is my Verizon internet so slow on my phone?” is clear.
If you’re using an unlimited cellular plan, skip this solution.
If your plan is limited, this is how to check how much cellular data is remaining:
- Make sure that cellular data is turned ON.
- Make sure that WiFi is turned OFF.
- Open the Messages app on your phone.
- Compose a new message to #DATA (#3282) and send it.
- Verizon should return a message with the remaining cellular data.
Tip: The alternative is to dial the #DATA (#3282) and wait for the voice message.
The cellular data switching feature is intended to switch the cellular data between the phone numbers that the device is using depending on which number is in use.
If you have more than one SIM card in your phone there could be a conflict and you’ll need to take one SIM out and disable the switching.
Here is how to disable cellular data switching:
- Open the Settings of your device.
- Go to Cellular.
- Locate Cellular Data Switching and turn it OFF.
- Go back and turn OFF cellular then ON again.
If that didn’t help you can check if you have shared a mobile hotspot and especially if there is somebody connected. The hotspot settings could be found within the cellular settings of your device.
If you’ve got many installed applications on your mobile phone maybe some of them are eating up the bandwidth of your network leading to a severe lag.
The most important of these apps would be any VPN software which you should neutralize immediately.
Here is how to check which applications are using your cellular in the background:
- Go to Settings and tap on Cellular
- Scroll Down to find the list of applications
- Go to Settings and proceed to Network & internet
- Find Mobile Data and tap on App Data Usage
It is best if you entirely remote ALL applications that you’re not currently using, especially the ones requiring updates or using any internet to function.
Note: Also make sure that you’re using 4G/5G in the cellular settings because if you have selected LTE or 3G you may have a severe delay.
If you’re still wondering why is my Verizon internet so slow then you should check if you have unintendedly set limitations to your phone internet.
For example, if you have enabled the Data Saving Mode or Low Data Mode, the access to the full cellular speed would be restricted accordingly.
Here is where to find those settings for Android and iPhone:
- Go to Settings and tap on Cellular
- Find Cellular Data Options and open Low Data Mode
- Go to Settings followed by Network & internet
- Now checkout Data Saver
When you locate those settings make sure to disable them so you can test your phone’s internet speed without restrictions.
As our last solution, here you’ll learn how to reset your device network settings. It’s different for Android and iOS devices so here is how to do it:
- Go to Settings and proceed to General
- Tap on Reset followed by Reset Network Settings
- Go to Settings and proceed to System followed by Advanced
- Find Reset Options and tap on Reset Network
For different model smartphones the network reset settings could be labeled differently but accurate enough so you can recognize them.
If you’ve tried everything and ensured that your cellular data is not all used up, then here is what else you can try:
1. Go to a Different Place
If you’re really far from the city, in a forest or somewhere without coverage you might experience cellular delay, which is normal.
2. Test on Another Device
If you’ve got another smartphone, you can put the SIM in it and test the cellular to test from more than one device.
3. Check for Outages
Any electricity outages in your local area could be slowing your cellular data down.
4. Call Verizon
You can reach out to Verizon for additional help with the cellular issue.
The solution to a slow Verizon phone internet would be to restart your device, re-insert the SIM card, relieve data usage and remove ANY restrictions. You can also disable the cellular switching and if it is still slow reset the entire network settings.
Read Next: Why is Verizon Video Calling Not Working?
Now that we have answered the question “why is my Verizon internet so slow on my phone?” you can confidently try to resolve the issue at home.
If, however, you were unable to restore the cellular speed, you can always reach out to Verizon for further help.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.