Ever thrown the question out why is Fios not available in my area? For this dilemma, you are not alone.
Hundreds, if not thousands of people are constantly wondering why it’s not available even if their location is not a rural area.
Currently, Verizon Fios is only available in certain parts of the country. We will tell you more about how you can find that out, as well as if you can opt to request it in our comprehensive guide below!
In this guide, we’ll be dissecting that very problem. As a matter of fact, we will look through the library of steps on how you can get Verizon Fios in your area!
Just before we go straight to that topic, let’s try to unravel the reason why it’s not available in certain areas.
Why is Fios Not Available in My Area?
As per the company’s most recent and latest update, they’re still in the process of trying to establish their services over different vicinities, cities, towns, and municipalities.
In fact, only nine states out of fifty are eligible for a Verizon Fios service. These states include:
- New Jersey
- New York
- Rhode Island
- Washington, D.C.
So, if you’re living in these states, do you automatically become eligible? Would Verizon Fios services automatically be up for you?
Unfortunately, no, it doesn’t.
Yes, these are the current states being serviced by the company. But, that doesn’t mean that your area or your vicinity is automatically serviceable by Verizon Fios.
The company still follows a few criteria to determine which area is serviceable and which is not.
How Do I Check My Eligibility?
How can an individual determine if they’re eligible for the said service? There are a few ways on how you can check if your area is serviceable by them.
You can choose to contact their support via phone, you can initiate a live chat, or you can check their online facility.
Let’s discuss each of them so you gain knowledge on which is the best for you.
1. Contacting Support via Phone
This is the common ground of people in terms of finding this information out. For this procedure, all you have to do is to contact their customer support team.
Once you reach them, you simply have to ask them if a particular location is serviceable.
You don’t really need to spew out the exact address (with house number). You can mention the street or the community that you live in and they’ll check it for you.
There’ll be instances, though, when the vast majority of houses in one street will be eligible, and a couple of houses won’t.
You can tell that to the representative you’re speaking with for them to give you accurate information.
2. Initiating a Live Chat
If you’re more fond of chatting online than calling them, you can initiate a live chat! It’s just like talking on the phone, but instead of hearing someone on the other line, you’ll be chatting with them.
For this, you just have to proceed to Verizon Fios’s website and click the button that says, “Chat with us.”
Doing so will load the chatbox and you just have to tell them what you need. You can type in “Is Verizon Fios available in my area?” or questions along those lines.
Take note, though, that chatting may seem convenient, but it’s actually quite slower than what you’ll expect it to be.
3. Through Their Verizon Fios Service Checker
Last, but certainly not least would be to use the company’s service checker. You can access it by visiting the Verizon Service Checker. What you’ll have to do is to enter your address.
If it’s available, you’ll immediately see that it is. Otherwise, no records or data will appear when you type your address in.
Many people find this last method the best and the most convenient. Why? – Because they’re able to get the answers without waiting for anybody to answer.
However, several reports said that this is not 100% accurate. Some still consider talking to a representative the best way to find out the truth about Fios’s availability.
Should your area be unserviceable, is there a way to get or to receive services?
How to Get Verizon Fios in My Area?
Whether you’re asking this or if you’re interested more in the question of how to request Fios in my area, unfortunately, it’s not possible.
The company operates in a way that the services are available only to addresses labeled as “serviceable.”
Therefore, if yours is not serviceable yet, there’s no way for you to get or to request services from the company.
Over the years, there have been no exemptions to this rule. Neighborhoods and communities that were lucky enough were only the ones given this opportunity.
If Verizon Fios is not available in my area, what should I do? To help you with it, here are a couple of things you can try to do to get over this dilemma.
Verizon Fios is Not Available in My Area, What Should I Do?
Here are a couple of things you can try to see if they can help you with your problem.
1. Contact Verizon’s Technical Support Team
Did you just check it on Verizon’s online facility? Try contacting the company’s technical support team.
There’s a thin glimmer of hope if houses that have Verizon Fios surround you. So, you can try to call them and ask about it directly.
Try reaching the tech department for this, not customer service. Their tech department can try to perform troubleshooting steps to help you establish eligibility from where you are.
2. Try Out Verizon’s DSL Plans
Should you be out of luck, you can consider getting Verizon’s DSL plans for the internet.
Verizon offers good deals for high-speed internet connections. You can consider going to that path instead.
For TV services, though, you can check out Verizon Stream TV. It’s like other streaming platforms, but Verizon owns it.
With Verizon Stream TV, they are offering numerous programs, networks, and titles that you can watch and access on your television and smart devices, too!
Contact them and inquire about these plans. Who knows? These might actually be better than what you’re expecting to get from Verizon Fios!
3. Look For Alternative Service Providers
Of course, if you really can’t let Verizon service you, the next best and most sensible step is to look for other service providers.
Verizon Fios is not the only service provider out in the market today! In fact, other options could be advantageous and beneficial for you and your family!
Try to look at the best available services within your community or neighborhood and work on it from there.
Read Next: Best ways to get Free Internet in Rural Areas.
The next time you think about doing a quick search on why is Fios not available in my area, try to go back to this guide, first.
We might have all the answers and resolutions to the questions and problems you need!
If you’re really worked up to get their services, don’t fret!
The company has laid out plans of expansion within the next few months and years! Soon enough, all areas and vicinities will have Verizon Fios available!
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.