Are you part of the demographic constantly asking: Why does my Kindle Fire HD keep losing wifi connection? Can’t you find the right guide/tutorial that will help you fix and resolve the concern?
Worry not, because, in this guide, we’ll not just help you in identifying the reasons why your device is frequently dropped/disconnected, but we will also give you foolproof methods you can use to fix it!
If your Kindle device is constantly experiencing dropping connections, then check and see if it’s an internet problem. Then, ensure that no other device or appliance is interfering with the network. You can also try to relocate the modem/router, and then check if your software is updated. Then, perform a factory reset of your Kindle device.
Right before we jump into it, knowing and determining the reasons for the disconnection is relevant. Why? – This is because you will have a better and more accurate idea of fixing and resolving it.
Out of the myriad of reasons why devices like the Kindle Fire loses internet connection, the most common of which, as reported by users, include the following:
- Internet provider problems
- Interference of other gadgets/appliances in the area
- Outdated software/firmware
- Virus, malware, and other technological threats
- Hardware (Kindle Fire) problems
This list may be overwhelming, and you too might get flooded with a lot of thoughts in terms of identifying what the real reason is.
Therefore, in solving or fixing this particular dilemma, the best approach is to address it completely and comprehensively.
Luckily for you, our tutorial will be complete, comprehensive, and concise in not only determining what the actual reason is but also in getting over the problem permanently!
So, why does my Kindle Fire keep losing WiFi connection? How would I be able to fix it?
Expect this guide to be lengthy for we will be sweeping through everything that could possibly cause the dilemma to be existent.
Sometimes, the problem is not with the device itself, but with the network that it’s connected to. It may be with your internet service provider (ISP), your modem/router, and even the cable connections that your device/hardware has.
So, to check on this further, call up your service provider and ask if there’s an ongoing outage.
After that, try power cycling your modem or gateway along with your router (if you have one) by unplugging it from power for about 15 to 30 seconds before plugging it back in again.
NOTE: Don’t use it immediately when it powers on again. Wait for about three (3) to five (5) minutes or until it reinitializes fully.
Did you know that some radioactive devices such as microwaves, refrigerator units, and other appliances of the like can cause interference in the network?
Yes, you’ll have a hard time using a smartphone or a tablet in relation to the network when these things are around.
So, if you’re in a room and you’re close to any appliance or gadget that’s radioactive, it could actually be what’s making the connection drop.
Try to move closer to the router or modem and check if there’ll be any interferences.
This brings us one step closer to fixing it, leading us to the next step, which is…
In a 2-story house, the best and most ideal place to position your router would be at the base part of the 2nd floor.
Alternatively, you can also place and position it about 1 meter below the ceiling of the 2nd floor. The point of the fact is that the spot or the location where your router is relative to where you always use the Kindle Fire could be the problem, too.
Therefore, try to relocate or to move the modem/gateway or the router to a place where it will be reached and detected by devices around the home easier and better, while, of course, trying to avoid radioactive devices and appliances.
Just like any other device, the software or the operating system of the Amazon Kindle needs to be up-to-date in order for it to function at its best.
To update the operating system or the software of your Kindle device manually:
- Go to Settings > Device Options.
- From there, navigate to System Updates > Update.
NOTE: Regularly, the Kindle Fire would just ask you to confirm an update if there are any. But, there’ll be instances where you accidentally cancel it and don’t remember doing so.
And last, but most definitely not least is to start using your device from a clean slate – and yes, that means factory resetting it.
Factory resetting your Kindle Fire or your Kindle Fire HD is actually simple. In fact, you can do it by following these steps accordingly:
- On your device, go to Settings.
- From there, you’ll see an option that says More, click on it.
- Then, select Device > Reset to Factory Defaults.
- You’ll be asked to choose specific options for resetting, select Erase Everything.
- Confirm the reset by hitting Reset at the prompt that you’re given.
That’s it! You now just have to wait for the Kindle Fire to fully boot back up and you’re good to go!
After doing all these steps, your problem should be resolved permanently! You should not have any problem with the connection of your Kindle Fire device any longer!
Unlike all the other guides you’ll see and come across online, ours will never be general!
As you may have noticed, we touched everything from the internet connectivity – down to the software version of the device!
Should you still be experiencing any problem with the WiFi even after you’ve done the process, the problem could already be with the device.
So, it’ll be best to reach out to Amazon Kindle’s customer service/customer department to inquire and to ask what could possibly be happening with it.
They’re experts, and for sure, they get this problem at least once in their daily lives as support reps. Don’t be afraid to ask!
Read Next: Why Kindle Paperwhite Won’t Turn On?
If your Kindle Fire device keeps on dropping, check the internet and see if it’s a network problem. Then, try to clear the path of the device to the modem/router, as the issue could be with the proximity.
After that, ensure that the software/system of the device is updated. Lastly, factory reset the Amazon Kindle Fire.
A lot of Kindle (including Kindle Fire) users just like you usually come across this dilemma. So, the next time that you think about asking why does my Kindle Fire HD keeps losing WiFi connection, remember this guide.
Tell everyone you know that uses a Kindle or a Kindle Fire about this guide and they will definitely thank you.
Whether you’re a tech-savvy person or if you’re just a beginner in the league, you’ll find our guide useful!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues.