If you’re wondering why does my Fetch box keep turning off, this guide will surely help you!
The main reason your Fetch box keeps powering off, or rebooting is due to a loss of electrical supply.
On the other hand, issues with the supply can result from a defective power outlet, an issue with the power adapter, or potential hardware or motherboard failure on the Fetch box.
The Fetch TV box turns off due to an unsecured outlet connection, port obstructions, or TV issues. It is also possible that a hardware or motherboard malfunction with the TV box causes the power loss.
Let’s learn more about the TV box’s issue!
Fetch Box Keeps Turning Off – All Reasons & Causes
There may be multiple causes for the power loss of the Fetch TV box, including inconsistent power supply or defective equipment.
So, before we dig deeper and review the solutions, we should take a quick look at the causes of the Fetch TV box powering-off issue in a concise list.
Here’s a list of all the causes why the Fetch TV box is shutting down:
This is what could cause your fully functional Fetch TV cable box to power off suddenly.
So, proceed further into the guide to explore reliable expert solutions for your Fetch box issues.
Why Does My Fetch Box Keep Turning Off – Proven Fixes
Tip: Follow the steps in consecutive order!
1. Suspend Fetch TV’s Power Supply
You can address overloading or underloading voltage issues with the Fetch box by temporarily restricting the electricity access to the unit’s hardware.
You can achieve total circulation of the hardware’s electricity by unplugging the power adapter of the Fetch TV box from both ends.
Here’s how to address issues with the TV box’s power supply:
- Disconnect the box’s power cable from the A/C outlet.
- Unplug the other end of the box from the power port.
- Wait for 60 seconds while the Fetch box is unplugged.
- Reconnect the box’s power adapter into the A/C outlet.
- Plug the other end of the cable into the box’s port port.
Once the hardware has drained, reconnect the power cable and inspect the cord’s condition.
Any physical bents or visual damages on the box’s power adapter can show that the cable box’s power income is significantly reduced or has sustained damage.
Tip: Reconnect the power cord multiple times to test all the power connections!
2. Reconnect the TV’s HDMI Cable
It might seem that the Fetch TV box is shutting down due to a loss of power, but the actual cause for the sudden black screen could be an improper HDMI connection.
A potential failure of the HDMI connection could cause a loss in the emitted audio or video broadcast of the box.
Note: The HDMI cable transfers audio and video from the cable box to your TV or display.
Here’s how to address issues with the HDM connection in easy steps:
- Unplug the HDMI cable from the back panel of the TV box.
- Disconnect the other end of the HDMI cable from your TV.
- Wait for 30 seconds while the box’s HDMI is disconnected.
- Reconnect the HDMI cable back into the box’s back panel.
- Reconnect the other end of the HDMI into the TV or monitor.
Bonus Tip: Select an Alternative Input
The broadcasting issue can be potentially caused by a defective HDMI input on the TV or a failure with the Fetch TV box’s single HDMI port.
To test the connection, plug the HDMI cable into a different HDMI input on the back of the TV and switch the source through the TV menu.
Tip: Test the Fetch TV cable box using an alternative HDMI cable!
3. Change Fetch’s Electrical Outlet
In case the TV box is still randomly shutting down, you should connect the box’s power cable to an alternative power socket to test the supply.
A potential failure of the outlet’s conductors could suspend the electricity from reaching the hardware of your Fetch TV box and cause the box to shut off.
Note: Inconsistent power supply can periodically cause Fetch to reboot or shut down.
Here’s how to alter the Fetch TV box’s electrical outlet easily:
- Disconnect the power adapter of the Fetch box from both ends.
- Move the receiver and all of the equipment next to another outlet.
- Reconnect the power cable on both ends to test the power supply.
If the power adapter remains loose with the new outlet, check if you’ve clipped the outlet’s safety and move the metallic obstruction.
In addition, determine if the previous and current outlets have an installed On/Off button since this could also suspend the socket’s voltage.
How to Test a “Defective” Power Outlet?
You can quickly determine if an electrical socket properly transfers electricity to your devices by connecting your phone’s charger and checking the battery indicator.
If your smartphone is charging, even if slow, the electrical outlet can be used for less demanding devices or not used.
Note: Contact a technician for reduced or fluctuating outlet voltage!
4. Remove External Power Equipment
If your Fetch TV box is not directly connected to the outlet, the fault can be found somewhere along with the power equipment and the wired appliances.
To determine whether the TV box is shutting down due to inconsistency with one of the external devices, plug Fetch TV directly.
The following power equipment and adapters can reduce the cable box’s power supply:
- Malfunctioning power strips or dividers.
- Power adapter connectors or extenders.
- Smart outlet connectors or smart plugs.
To work correctly, the Fetch TV cable box must be connected to a consistent source that delivers enough power to cover the unit’s A/C requirements.
After plugging the cable box directly with the outlet, wait at least 25-30 seconds to determine if the unit will power off.
Notice: If the box does not power off, determine which external equipment is causing the issue!
6. Clean Fetch TV’s Power Port
If the adapter cannot connect securely with the power port of the Fetch TV box, the receiver will likely reboot or power off unexpectedly.
That’s why the next step is to discharge the cable box and inspect the power port for obstructions or debris preventing the cord’s proper connection.
Here’s how to clean the power port of your Fetch TV cable box:
- Disconnect the power cable from the back of the Fetch unit.
- Unplug the other end of the cable from the electrical outlet.
- Wait for 30 seconds until the cable box is fully discharged.
- Optional: Use compressed air to blow out dust in the port.
- Apply rubbing alcohol to an ear stick to clean the A/C port.
- Wait until the port fully dries out before plugging the cable.
After the port has fully dried out and you can reconnect the cable, check if the adapter remains loose or if it securely contacts the pins within the port.
If the port has sustained severe physical damage, the power cord that plugs externally may be freely moved around the port or be loose.
Alert: Do not reconnect the cable before the port fully dries out!
7. Replace Fetch’s Supplying Adapter
If the box keeps shutting down, there could be a problem with the power adapter of the Fetch TV cable box.
Suppose the cable can no longer transfer power effectively from the electrical outlet and deliver it to the cable box.
In that case, potential power fluctuations can cause your Fetch unit to shut down.
After requesting a delivery for the appropriate replacement cord for your Fetch box, uninstall the current cable and wait until the receiver discharges.
Once you have the new adapter, plug it into a proven electrical outlet and connect it to the cable box to test whether it will, again, power off.
Tip: You can test the old power cord of the box with a compatible electrical appliance!
Why does my Fetch box keep turning off? The answer is due to a defective power outlet or malfunctioning adapter.
To address the issue, check the TV connection, alter the power source and clean the box’s power port.
Follow us for more!