tv licence moving home

TV Licence Moving Home : The Ultimate Guide

TV Licence moving home is a significant aspect for anyone wishing to live in a new place. We all know the struggle and chaos involved in this process.

You would need to spend countless nights packing your valuable possessions into boxes and ensuring that you get all your documents processed before your big day.

Because of this, you might get overwhelmed. One common mistake that you might come upon is mishandling your Television Licence. This may lead you to pay a hefty fine.

Here, you will learn how to handle your moving house TV licence while shifting your house and avoid paying any extra fine.

All About The TV Licence Moving House

tv licence moving house

You need a registered TV Licence if you watch or record live and in-demand programmes on your television or online.

This rule applies even to customers who have a pay-per-view service, Freesat or Freeview at home.

However, moving into a new home can tempt you to access programmes without a registered license.

If you are thinking of doing this, we suggest you think again. 

Instead, update your account details to prevent paying £1,000 when proven guilty.

TV Licence Moving House – Changing Address

tv licence change address

The sad thing about changing your address is that your Television Licence remains at your old property unless you update your subscription.

Fortunately, you can do all that with just a few clicks.

The steps below will guide you on how to update your address.

  1. Log in to your account using your TV Licence number.
login tv

2. Input your last name and postcode stated on your licence.

3. Follow the on-screen guide and update your address. You can also change your bank details and email address.

You can also contact their customer service at 0300 790 6071 instead. Make sure to update your details at least three months before you move.

TV Licence Moving House – Eligibility

tv licence eligibility

As long as you are moving into a home with no prior Television Licence, you would need to register for one to continue accessing live and on-demand shows on your devices.

However, TV Licencing has different rules for every type of user.

Shared Accommodation

If you are renting or living in shared accommodation – be it in the Ministry of Defence or the university dormitory – you would still need a TV licence to access your favourite live and on-demand programmes.

In these cases, the tenant is always responsible for paying your subscription.

However, if your accommodation does not have one, you can sign up for your own by calling their customer service at 0300 790 6071.

Care Home

Care homes have an exclusive Television Licence to cover new and existing residents.

If your new home does not have one, you would also need a subscription.

Customers Beyond 75 Years Old

If you are beyond 75 years old, you can apply for a Free over 75 TV Licence.

All you would need to provide are your name, date of birth, and National Insurance number.

Visually Impaired People

Lastly, if you are visually impaired and have provided adequate evidence to prove your disability, you can request for a 50% concession.

TV Licence Moving House – Your Checklist

tv checklist

Living in a new home can be such a hassle most of the time. You may get a bit overwhelmed with all the tasks you would need to do from packing your non-essentials weeks before your move to settling in your new home.

To help you simplify things up, follow our before, during, and after checklist below.

Before Moving

Most of the stress happens before your actual move. Here, you would need to pack all your valuable possessions while accommodating your needs for your new abode.

Aside from packing your stuff into boxes, make sure to get them assessed for insurance, especially during transit.

It would help if you also chose which removal company best fits your budget. We also suggest you update your details on your vehicle documents.

To secure your Television license in your new home, make sure to change your old address into your new one. You can also set up a redirect mail service to your new address.

We recommend you contact your employer, bank, and broadband and telephone providers about your move. Cancel any local deliveries and services you have before.

During Move

On your moving day, walk through your house for the last time for any last-minute packing.

Make sure to switch off all your water, gas, and electricity supplies to avoid possible risks.

You need to be at home when your removal company arrives so that you can ensure the quality of your furniture.

After Moving

Once you have settled in your new abode, you may get letters from TV Licensing saying that you have no TV licence at your property.

When this happens, check whether you have updated your address in your account. If you had done so, inform them of your complaint.

How To Cancel TV Licence Moving House

cancel tv licence moving house

You can have multiple reasons for cancelling your TV Licence. Say you are moving abroad, into a new address with a licence already, or have decided to stop watching live programmes on your devices, you can cancel your subscription with their simple and straightforward procedures.

You can also submit a refund request as long as you meet their eligibility requirements.

If you pay your licence through Direct Debit, you can cancel your subscription on the Television Licencing website.

If you not, you can call their customer service instead to process your cancellation request.

Eligibility For Refund

tv licence refund

When you cancel your subscription, you may be eligible for a refund. All you need to do is to prove that you would not be using your license again at least a month before its expiry.

To request a refund, you need to fill out a form on their website and provide supporting evidence for your request.

Afterwards, you can send tour refund form and proof to The Refund Centre, TV Licensing, Darlington DL98 1TL. Once approved, they will give you back all your payment for your unused months.


Heading to a new place can be quite overwhelming that you tend to overlook significant aspects like updating your TV Licence address.

When mishandled, you may have to pay £1,000 when proven guilty. Instead, we urge you to update your TV Licence as soon as possible.

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