Have you tried to do Tracfone transfer minutes from one phone to another? If you have a new Tracfone and your old one still has remaining minutes, you’re probably wondering what to do with it.
Do you use it, or do you just let the minutes expire?
Luckily, you can use these minutes on your new device; here are tips on how Tracfone transfers minutes to another phone.
Tracfone minutes vary from plan to plan, and any remaining minutes may be transferred to another Tracfone. You need to call Tracfone’s customer service to do this.
Can Tracfone Transfer Minutes from One Phone to Another? Is This Possible?
Most subscribers who are wondering how to transfer Tracfone minutes will surely be surprised as to how easy this will be. It’s just a matter of calling customer service and providing your phone details.
Note: Before you transfer, verify your remaining minutes by texting “Balance” to 611611 or by dialing *777*1# from your smartphone.
How To Transfer Tracfone Minutes to Another Phone?
Before a Tracfone plan expires, you may still have the remaining minutes which you want to save. If you have the Basic Phone plan, you can always transfer your minutes to another Tracfone.
Let’s clear things up first, this is not about sharing some of your minutes with another number.
This is about removing the minutes from an old phone to your new Tracfone device. Here are ways to do it.
How Tracfone Transfer Minutes from One Phone to Another – Calling Customer Service
Step #1. Get Your Devices’ Serial Numbers
Every smartphone or mobile phone has its serial number. It is a set of numbers that identify a specific device and carriers like Tracfone use this to block numbers, manage minutes, and other account settings.
The serial number of a device is found right near the battery.
Open the back of the device and remove the battery. You can easily find the number once the battery is removed. Take note of this number.
If your new device has a non-removable battery, check the owner’s manual for the serial number. Write these down and label these as “old” and “new” numbers.
Step #2. Call Tracfone Customer Service Care
Contact Tracfone customer care at 800-867-7183. Wait in line to speak to a live customer service agent to transfer your minutes. The rep will ask for your old phone serial number to verify this in their system.
Finally, they will ask for your new phone’s serial number.
The agent will tell you when to expect the transfer and will give you a transaction number for the call. Restart your new device to refresh your system.
Step #3. Transfer Your Minutes
You can check if your minutes are transferred to the new device by using the following techniques:
- Using the Tracfone My Account app
- Check minutes balance at the Tracfone online site
- Call *777*1# using your smartphone
- Or by texting. Just text “Balance” and send this to 611611
Step #4. Use Your New Phone with More Minutes
When you have confirmed that your minutes are ready, you may now use your device.
Transferring Minutes from A Stolen TracFone
If you confirm that your Tracfone has been stolen or is lost, you can get the minutes from that phone to your new one.
Follow these steps:
Step #1. Report A Missing or Stolen Phone
Report ASAP by calling Tracfone customer service at 800-867-7183. Tracfone will lock your device to prevent anyone from using your minutes.
Remember to inform the agent that you will call later to transfer your minutes from the old phone to your new device.
Step #2. Buy/Get A New Phone and Register Under Tracfone
Tracfone has a collection of great, affordable smartphones. You may also get a new phone and register this under Tracfone.
Step #3. Contact Tracfone Customer Service
Call 800-867-7183 to register your new device and to transfer your minutes from the stolen phone to the new device. Restart your new phone after the call to refresh it.
Step #4. Transfer Your Minutes
Your minutes will be transferred to the new phone. Verify by checking your minutes balance through text, calls, through the website, or the Tracfone app.
You will receive a message confirming the number of minutes you have remaining and the time and date when your minutes expire.
Step #5. Use Your New Phone with Your Old Phone’s Minutes
Your minutes are ready for use. You may now text or call using Tracfone. Remember to monitor your minutes so you’ll never run out of minutes for calls and texts.
Always check your balance every after you make a call.
Some Cases When You Cannot Transfer Tracfone Minutes
Some Tracfone plans and offers are non-transferrable such as the Double Minutes feature. The double minutes you get are non-transferable even if your device is lost, stolen, or damaged.
Data services are non-transferrable as these don’t rely on the number of minutes you have on the plan even if your device is damaged or stolen.
Sometimes, new promos offer non-transferrable minutes so you must first call customer service to verify if this is possible.
There are also new offers that allow subscribers to keep their minutes as they change their devices.
Facts About Tracfone Minutes
Tracfone airtime minutes are used not just for outside calls but also for incoming calls. Also, if you send or receive a text, your minutes will be deducted. A sent text is 0.30 minutes while a received text is also 0.30 minutes.
All types of calls will reduce your minutes; examples are call waiting, simultaneous calls, calls made to 411 or 611, customer service calls, and toll-free calls.
Manage your Tracfone minutes by always checking it before you make a call and before you transfer your remaining minutes to another phone.
Read Next: How Do TracFone Minutes work with Texting?
If you’re asking can Tracfone transfer minutes from one phone to another because you have unused minutes from an old phone, then you’re in luck!
You can move your minutes to another number and enjoy calling or texting for an extended period with Tracfone.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.