If you’re wondering why is Stan not working on Samsung TV, keep reading this guide further!
The Stan Sports application is available for many platforms and allows your TV to stream sports content either live or on-demand seamlessly.
If the Stan app runs into a failure, the issue is most commonly related to lousy internet connection, excessive cache files or corrupted data.
When Stan isn’t working on Samsung TV, force exit the app, check your TV’s Wi-Fi and run the “Device Care” tool in the TV settings. If the issue persists, reinstall the Stan app and factory reset the Samsung TV.
Let’s dig deeper!
Why is the Stan App Not Working On Samsung TV?
The Stan application could suddenly stop working due to issues related to the app cache, outdated firmware, or improper TV internet connection.
The first step is to uncover all possible causes for which the application is no longer functional, so boost the troubleshooting’s effectiveness!
Here’s why the Stan app isn’t working on your Samsung TV:
This is what could impact the performance of the Stan app and other installed services.
Progress further into the guide to explore our expert-opinion solutions and smart technical tips!
Stan Not Working On Samsung TV – Quick Resolutions
Tip: Follow the guide in consecutive order!
1. Terminate the Stan Application
A quick resolution to issues with the Stan app is to force exit the application, reboot the Samsung TV, and then relaunch the platform after the system reloads.
A potential memory leak or data glitch with Stan could prevent the app from functioning well on the Samsung TV or cause it to crash/freeze.
Here’s how to force exit the Stan application on your Samsung TV quickly:
- Press the “Return/Exit” button on the remote control.
- Next, wait ∼3 seconds and press the “Power” button.
- Release the “Power” button when the TV is turned off.
- Press the “Power” again and turn on the Samsung TV.
- When the system loads, start the Stan app and test it.
Tip: If you can recall a recently installed app or setting that prevents the Stan app from working, revert the changes or uninstall the culprit.
2. Inspect Samsung TV’s Connection
If the Samsung TV keeps dropping the connection, you will be unable to use any of the online features, including the installed Stan Sports app.
The Samsung TV can lose internet connection due to issues with the firmware, the coverage, the Wi-Fi feature, or the network equipment.
Unlike other TVs, newer Samsung models have a fully functional LAN port, allowing for a direct Ethernet connection with the network router or modem.
How to Set Up Wi-Fi Connection On Samsung TV?
- Press the “Menu” button on the Samsung remote control.
- Select “Network” and scroll down to “Network Settings.”
- Press on “Network Type” and then select the “Wireless.”
How to Set Up Ethernet Connection On Samsung TV?
- Connect an Ethernet cable to the LAN port on the Samsung TV.
- Plug the other end into a blue WAN port on your network router.
- Go to General → Network → Open Network Settings → Wired.
Quick Tip: Calculate the distance between the TV and router before connecting the cable!
3. Update the Samsung TV/Stan App
An outdated version of the Samsung TV can lead to issues with installed applications, including the Stan application.
So, the next step is to verify that the newest firmware build for the TV is uploaded and check for newer firmware versions of the Stan app, to upgrade the app software.
Let’s start with the Samsung TV’s firmware first!
How to Update Samsung TV?
- Press the “Menu” button on the Samsung remote.
- After that, go to “Support” → “Software Update.”
- Finally, tap “Update Now” to begin the procedure.
How to Update Stan App On Samsung TV?
- Press “Smart Hub” on the remote and go to “Featured.”
- Navigate to the Stan app in the list of installed platforms.
- Finally, hold the “Enter” button and then choose “Update.”
Reminder: Stable internet is required for updating apps and the Samsung OS!
4. Clear the Samsung TV Cache
Throughout launching and using installed applications, excess data files are periodically generated on the side, piling up and taking up space on your TV’s storage.
The functionality of targeted applications on your Samsung TV may cease functionality due to an overflowing cache.
Here’s how to clear the generated cache files on your Samsung TV:
- Press “Home” on the Samsung remote control.
- Next, head to “All Settings” → “Device Care.”
- Select “Manage Storage” and choose an app.
- Select “Clear Data” and then tap “Clear Cache.”
- Repeat for the Stan app and all remaining apps.
Reminder: Clearing the application’s cache will sign you out from your accounts!
5. Power Reset the Samsung TV
The Power Reset is an excellent solution if you’re facing loading or performance issues with any app on the Samsung TV.
Circulating the power supply of the TV’s hardware helps with releasing all stored data on the TV’s temporal memory stick and flushing the system and storage cache.
Here’s how to power reset the Samsung TV:
- Press the “Power” button on the Samsung remote.
- Once the TV powers off, unplug the power adapter.
- Wait for ~30 seconds while the cable is unplugged.
- Next, reconnect the power adapter back into power.
- Turn on the Samsung TV and test the Stan platform.
Tip: Attempt to recognise underlying issues with the power equipment of the Samsung TV.
6. Unload the Samsung TV’s Storage
Applications installed on your Samsung TV may suddenly stop working due to insufficient storage space or overloaded partitions.
So, the next step is to reduce the occupied storage space on your Samsung TV by uninstalling unused applications or unused data.
Here’s how to reduce the occupied storage space on your Samsung TV:
- Press the “Home” button on the Samsung TV remote.
- Choose “Apps” and navigate to the “Options” button.
- Locate and highlight all unwanted apps on your TV.
- To remove an app, select the side menu → “Delete.”
- Repeat for all unwanted apps on your Samsung TV.
For optimal performance of installed applications, digital services, and web platforms, it is strongly recommended to maintain the TV’s storage below 70%.
If the storage is above 90%, the Samsung TV may enter an emergency functionality regime and significantly reduce performance.
7. Run Samsung TV “Device Care”
“Device Care” is an in-built feature of your Samsung TV that automatically clears corrupted files, fixes application issues, and detects glitches with the firmware.
Here’s how to access and use “Device Care” on your Samsung TV:
- Press the “Home” button on the Samsung TV remote.
- Select “Settings” and navigate to the “Support” tab.
- Highlight “Device Care,” press “OK” and then wait.
- Once the button appears, select “Start Device Care.”
- Wait until the device completes all pending checks.
Tip: It is recommended to run “Device Care” at least once every two to three months!
8. Remove & Reinstall the Stan App
You can address issues with any installed application on your Samsung TV by uninstalling it and downloading it again through Samsung’s content store.
Therefore the next step is to remove the Stan application from your Samsung TV’s storage and download a clean version of the platform.
Here’s how to reinstall apps on your Samsung TV:
- Press “Home” on the Samsung remote control.
- Scroll down to “Apps” and locate the Stan app.
- Select “Delete” to remove the Stan application.
- Next, open the app store on your Samsung TV.
- Use the search field to download the Stan app.
- Wait until the app is installed and test entering.
Alert: You will be automatically signed out of your user account upon removing the Stan app!
9. Factory Reset the Samsung TV
If none of the solutions you attempted to far fix the issue with the Stan application, it is strongly recommended to restore the TV to factory defaults.
By restoring the default configuration of your TV, you will uninstall all applications, data, and uploaded content and erase all the TV settings.
Here’s how to restore the Samsung TV to factory defaults:
- Access the “Settings” tab on the Samsung TV.
- Select “Reset” and enter the factory reset PIN.
- Info: By default, the Samsung TV PIN is “0000.”
- Select “Reset” to start the factory reset process.
Alert: Do not interact, power off, or unplug the TV during the reset!
Quick Recap:
To fix whenever Stan not working on Samsung TV, run “Device Care” on the TV, switch to an Ethernet connection, and clear the applications cache.
Also, uninstall and reinstall the Stan app before restoring the Samsung TV to defaults.
Follow us for more!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.