It’s very frustrating when SONIQ TV stuck in standby, and you have no idea where to start.
We know. Relax, and keep reading this guide as we unlock several proven ways that will get your SONIQ out of Standby Mode.
In addition, you’ll learn what’s causing the problem and how to prevent the same Standby freeze issue from appearing in the future.
When your SONIQ TV is stuck on standby, first power cycle the TV from the outlet for 5 minutes. Moreover, check the power connections, replace the remote batteries, update the software, and use a different electrical outlet.
Let’s move further and unwrap more information!
9 Ways to Fix SONIQ TV Stuck in Standby Mode?
SONIQ TVs are known for their quality, but having a stuck TV can be a headache.
In the below section, we will unwrap proven solutions to help you tackle the problem efficiently. Let’s jump in!
1. Power Cycle Your SONIQ TV
The first and often the simplest solution is to perform a power circulation on your SONIQ TV.
This will help discharge the residual electricity from the TV’s power supply board, and clear all issues related to hardware and software.
If the Standby freeze is a bug, this should resolve it.
To power cycle your SONIQ TV:
- Unplug the TV power cord from the A/C outlet.
- Find out the power button on your SONIQ TV.
- Keep holding the power button for 15 seconds.
- After 3 minutes, connect the TV back to power.
- Lastly, plug the power cord back into the outlet.
After that, point the remote at your SONIQ TV and press the “Power” button. If that doesn’t help, continue reading ahead.
2. Check the Power Connection
Sometimes, the standby mode freeze appears because of a loose power cord connection or using a third-party connector, as it prevents getting sufficient voltage.
Therefore, check the TV’s power connection for any issues and ensure a secure connection.
To check the SONIQ TV’s power connection:
- Unplug the power cord from the TV and outlet.
- Then, inspect the full length of the power cord.
- Check the cord for any defects or other damage.
- Blow in the power connector on the lead and TV.
- Connect the power cord to the TV and the outlet.
Note: Avoid using any third-party connectors, extension cords, or surge protectors!
3. Inspect the TV Remote Control
There is a good possibility that your SONIQ TV remote is malfunctioning with stuck buttons or visible damage, and that’s why it is sending false signals.
So, when the remote is broken, you may not be able to wake up your SONIQ TV from Standby Mode, and we’ve got you covered.
So, inspecting the remote can help you identify any issues with its physical condition!
To inspect the SONIQ TV remote:
- Remove the installed batteries from the remote.
- Clean the battery compartment with a clean cloth.
- Press remote buttons to unstick if they are inside.
- Inspect your remote’s IR sensor for any damage.
Note: If the remote is in good physical condition, put the batteries back in and try turning on the TV by pointing right in front of the TV’s IR sensor.
4. Replace Your Remote Batteries
If your SONIQ TV is stuck in standby mode after all the above steps, weak or depleted batteries in your remote can be the culprit.
Simply insert a fresh set of batteries into the remote and test if this addresses the standby issue on your SONIQ TV.
To replace the batteries in the remote:
- Open the battery compartment.
- Then, remove the old batteries.
- Next, clean the battery contacts.
- Inspect the polarity springs.
- Finally, insert 2 AAA batteries.
Important: Your remote may have stopped working because one or both polarity springs are bent, missing or not making contact with the batteries.
5. Verify the SONIQ TV Wall Outlet
Sometimes, you may not be able to wake up your SONIQ TV from Standby Mode, simply due to insufficient voltage from the electrical supply.
To rule out this possibility, try plugging a different electronic device into the TV outlet or using an alternative power outlet to exit standby mode.
To verify the SONIQ TV power outlet, follow these steps:
- Unplug your SONIQ TV from the power outlet.
- Connect a lamp or wired bulb to the TV outlet.
- Check if your TV device is functioning normally.
- Observe whether the light is weak or flickering.
If you detect any fluctuation in the voltage and there was no recent power outage at your home, the TV’s outlet is likely faulty.
Avoid using it.
6. Move Your TV to a Different Spot
If your SONIQ TV is placed near any heat source or in a poorly ventilated area, your TV may likely be overheating.
When this happens, the TV starts behaving erratically, such as being stuck in endless loops or standby.
To check if your TV is overheating, feel the SONIQ TV’s back to check whether the panel is warmer than usual.
If the back panel is hot on the touch, unplug the TV for at least 5 minutes.
If waiting this long doesn’t help in turning on the TV, try moving your SONIQ TV to a different spot.
Make sure to move your TV to a well-ventilated area with good internet signal strength!
Bonus Tip: Clean SONIQ TV Vents!
Sometimes, even dust buildup on vents or power supply boards can lead to overheating.
To overcome this, you can use compressed air or turn on a fan blowing from the back of the TV.
Note: Avoid using water to clean the ventilation openings of your SONIQ TV.
7. Use the SONIQ TV Remote App
If the original remote is not able to wake up your SONIQ TV from a standby mode, you can use the universal remote (if available).
The app is called “SONIQ TV Remote”, and it’s available for Android and iOS mobile devices in the App Store or Google Play Store.
The app can completely replace the original remote and wake up your SONIQ TV from Standby Mode, and there is only one requirement.
The TV must already be connected to your Wi-Fi.
To use a SONIQ TV remote app, follow the steps below:
- Open the Play Store on your phone.
- Search for the “SONIQ TV Remote.”
- Press on the app when it shows up.
- Download and install the remote app.
- Once downloaded, launch the app.
- Finally, tap on your SONIQ TV model.
Note: When the app launches the virtual remote control on your smartphone, press the power button to exit the standby mode on your SONIQ TV.
8. Update the SONIQ TV Firmware
If your SONIQ TV is stuck in standby mode, updating the firmware version may address the issue.
However, you cannot update the firmware on a standby SONIQ TV.
In this case, you can access the service menu to trigger a forced firmware update.
To update the SONIQ TV software version while on standby, follow the steps:
- Visit the SONIQ TV firmware download page.
- Choose your specific TV model from the page.
- Download the firmware file on the PC device.
- Once downloaded, transfer it to the USB drive.
- Then, plug in the drive to the SONIQ TV USB.
- Then, press the “Source” button on the remote.
- Type “200912” before the source menu disappears.
This will bring up the service menu on SONIQ TV.
Scroll down to “Software Update (USB)” in the service menu and follow the on-screen prompts. This will forcefully update the SONIQ TV.
9. Reset Your TV to Factory Default
If you have tried all the above steps and your SONIQ TV is stuck on standby, try performing a factory reset on your unit.
Make sure only to consider this as your last resort because resetting your TV will revert all configured settings to the factory default state.
To factory reset the SONIQ TV, follow the steps below:
- Make sure your SONIQ TV is plugged in.
- Press the “Source” button on the remote.
- Then, using the remote, type in “200912.”
- Choose “Restore Factory Defaults (All).”
- Finally, select Yes to confirm the process.
After the reset is done, set up your SONIQ TV again from scratch, and hopefully, you no longer have to encounter any frozen Standby Mode.
If nothing works out for you, there might be an internal fault with the TV that can’t be fixed at home.
Therefore, contact SONIQ Support for a repair or replacement if the warranty is intact.
To fix the SONIQ TV stuck on standby, power cycle the TV for 5 minutes and inspect the power connections.
Also, replace the remote batteries, verify the wall socket, update the TV’s software version, and restore the TV to factory defaults.
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Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.