Sky Fibre Max Speed Review : The Ultimate Guide

sky fibre max speed review

Sky Fibre Max speed provides its users fast and reliable internet access, allowing them to do more online on different devices without occasional lags.

In this guide, we will take a comprehensive look at all the Sky Fibre Max packages available in the market and how they compare to other leading broadband service providers.

What Is Sky Fibre Max?

what is sky fibre max

Sky UK offers almost a complete home entertainment bundle to all its customers. Aside from being known as the top TV service provider, it also offers excellent broadband packages.

The Internet provider initially offered Unlimited, and Fibre Max packages to their customers.

However, to ensure that their customers understand the speed details of each package more clearly, they now regard the two as Broadband “Essential” and “Superfast”, respectively.

What Speed Is Sky Fibre Max?

what speed is sky fibre max

Compared to ADSL, the Fibre Max allows more flexibility with your internet use and provides much faster download and upload speeds.

Minimum Speed

Sky Fibre Max minimum speed that you will get is about 59 Mb and hence it is more expensive than ADSL. It is also only accessible to around 80% of households across the country.

With that in mind, customers looking to upgrade to Sky Fibre Max must first check whether it is available in your area on their website or by contacting the Customer Service hotline.

Unlimited Downloads

The Fibre Max subscribers do not have to worry about their download capacity. With it, you can download as many films, TV shows, music, and games as you would want without slowing down your internet connection.

Available Plans

sky fibre plans

The Company offers three different packages to its customers. Below is a table comparing the features of each package:


Superfast

Ultrafast 1

Ultrafast 2

Download Speed

59 Mbps

145 Mbps

245 Mbps

Upload Speed

18 Mbps

27 Mbps

45 Mbps

Price

£27 per month

£40 per month

£49 per month

Set-Up Price

£9.95

£39.95

£39.95

All Package has these in common:

  • Unlimited Usage Allowance
  • Anytime Calls at £8 per month and is inclusive of UK mobiles
  • Minimum Term is 18 months

Sky Broadband Superfast is the best internet plan for people sharing the same Internet in a household. It is also a superb option if you need to stream videos and download large files frequently.

"If you are looking for a much faster connection, then the “Broadband Ultrafast” may be the perfect choice for you".

You can choose between their Ultrafast 1 and Ultrafast 2 packages, which have a minimum guaranteed speed of 100 Mbps and 150 Mbps, respectively.

However, only selected areas to have access to these Internet plans.

Add-Ons

sky fibre add on

All Fibre Max packages include a Sky Talk home phone plan and a Hub smart router. Subscribers also have access to the following features:

With this feature, you can block specific phishing and malware-infected websites and content.

  • Broadband Boost (£5 extra a month)

You can also avail of their Broadband Boost to manage your family screen time easily using their Broadband Buddy app.

  • Access To Sky TV

With Fibre Max, you can have access to their exclusive shows on TV.

  • Flexible Technical Support Visits

Subscribers can request for technical engineer visits any time of the day from Mondays to Sundays.

  • Excellent Customer Service

You also have access to the excellent Customer Service. Unlike other broadband services, the Customer Service team has continuously received the least complaints about their services.

What Is Sky Fibre Max Speed Guarantee?

sky fibre max speed guarantee

Sky Broadband allows its subscribers to cancel their Contract without paying additional charges if their internet speed is below the Guaranteed Minimum Download Speed for three successive days within a 30-day period.

This Speed Guarantee is available 14 days after you have activated your plan. To avail of this, customers must check their speed using the Sky portal.

If your internet speed is below their Guaranteed Minimum Download Speed, then you may choose among the following perks:

  • Broadband & Talk subscription for one month
  • No early termination charges if you wish to cancel your subscription
  • Money-back for upfront set-up fees
  • Change your broadband package for free

Is Sky Fibre Max Any Good?

With all the packages offered by the Company, you might be asking yourself whether this package is the right one for you. Below are some of the things you may want to consider when getting any of their plans:

Benefits

1.

You Share the Broadband.


The Fibre’s speed is much better than ADSL. It also provides more bandwidth, allowing you and other family members to enjoy using the internet all at the same time.

2.

You Download a lot of big files.


The Fibre Max download speed is much quicker compared to ADSL broadband packages, allowing you to download more large files at a faster rate.

3.

You Upload files frequently.


Aside from its download speed, the Sky Fibre Max upload speed is also much faster than ADSL. Because of this, you can send multiple large files like YouTube videos more quickly.

4.

You often play Games or Stream Videos.


Fibre Max is better at handling game downloads and hosting multiplayer servers. Aside from this, you can also stream HD and UHD videos without buffering.

How Does It Compare with Other Broadband Services?

With several broadband services available here in the United Kingdom, you might be asking yourself how Fibre Max compares to its leading competitors. Below is a comparison of their packages and features:

Provider

Package

Download Speed

Contract Term

Monthly Price

Sky

Superfast

59 Mbps

 Unlimited

18 months

£27

BT

Fibre 2

67 Mbps

 Unlimited

24 months

£34.99

Virgin Media

M350 Fibre Broadband +

362 Mbps

 Unlimited

12 months

£43

Plusnet

Unlimited Fibre Extra

66 Mbps

 Unlimited

18 months

£26.99

TalkTalk

Superfast Fibre

67 Mbps

 Unlimited

18 months

£26

EE

Fibre Plus

67 Mbps

 Unlimited

18 months

£27

Although it is slightly slower compared to the fastest broadband speeds of BT, EE, TalkTalk, and Plusnet, it is relatively a small difference.

"The download speed of Sky Superfast is at par with most of the leading Broadband Service Providers in the Country".

It is also cheaper compared to the rest, especially with the broad array of shows that come with Sky TV.However, Fibre Max packages are not readily accessible to several areas.

In reality, BT offers a wider reach and has more public WiFi hotspots compared to Sky. Meanwhile, Virgin Media does not require an active phone line, unlike Sky Broadband.

Customer Reviews

sky fibre max customer review

In terms of customer reviews, Sky got an overall score of 4 out of 5 in the latest customer satisfaction review.

Below are the average complaints per 100,000 UK customers received by various broadband providers from January to September 2019.

Rank

Provider

Jul to Sep

Apr to Jun

Jan to Mar

1

Sky

5

5

5

2

EE

5

6

5

3

Post Office

10

7

8

4

BT

13

12

15

5

Virgin Media

20

16

10

6

TalkTalk

22

23

24

7

Plusnet

22

26

31

8

Vodafone

26

30

30

Final Thoughts

Sky Fibre Max speed has proven to be fast and reliable over the years. With their available packages, you can enjoy streaming HD videos while uploading and downloading files without worrying about slow internet connections.

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