Sky Fibre Max speed provides its users fast and reliable internet access, allowing them to do more online on different devices without occasional lags.
In this guide, we will take a comprehensive look at all the Sky Fibre Max packages available in the market and how they compare to other leading broadband service providers.
What Is Sky Fibre Max?
Sky UK offers almost a complete home entertainment bundle to all its customers. Aside from being known as the top TV service provider, it also offers excellent broadband packages.
The Internet provider initially offered Unlimited, and Fibre Max packages to their customers.
However, to ensure that their customers understand the speed details of each package more clearly, they now regard the two as Broadband “Essential” and “Superfast”, respectively.
What Speed Is Sky Fibre Max?
Compared to ADSL, the Fibre Max allows more flexibility with your internet use and provides much faster download and upload speeds.
Minimum Speed
Sky Fibre Max minimum speed that you will get is about 59 Mb and hence it is more expensive than ADSL. It is also only accessible to around 80% of households across the country.
With that in mind, customers looking to upgrade to Sky Fibre Max must first check whether it is available in your area on their website or by contacting the Customer Service hotline.
Unlimited Downloads
The Fibre Max subscribers do not have to worry about their download capacity. With it, you can download as many films, TV shows, music, and games as you would want without slowing down your internet connection.
Available Plans
The Company offers three different packages to its customers. Below is a table comparing the features of each package:
|
| Superfast | Ultrafast 1 | Ultrafast 2 |
|---|---|---|---|
| Download Speed | 59 Mbps | 145 Mbps | 245 Mbps |
| Upload Speed | 18 Mbps | 27 Mbps | 45 Mbps |
| Price | £27 per month | £40 per month | £49 per month |
| Set-Up Price | £9.95 | £39.95 | £39.95 |
All Package has these in common:
- Unlimited Usage Allowance
- Anytime Calls at £8 per month and is inclusive of UK mobiles
- Minimum Term is 18 months
Sky Broadband Superfast is the best internet plan for people sharing the same Internet in a household. It is also a superb option if you need to stream videos and download large files frequently.
If you are looking for a much faster connection, then the “Broadband Ultrafast” may be the perfect choice for you.
You can choose between their Ultrafast 1 and Ultrafast 2 packages, which have a minimum guaranteed speed of 100 Mbps and 150 Mbps, respectively.
However, only selected areas to have access to these Internet plans.
Add-Ons
All Fibre Max packages include a Sky Talk home phone plan and a Hub smart router. Subscribers also have access to the following features:
Broadband Shield (Free of charge)
With this feature, you can block specific phishing and malware-infected websites and content.
Broadband Boost (£5 extra a month)
You can also avail of their Broadband Boost to manage your family screen time easily using their Broadband Buddy app.
Access To Sky TV
With Fibre Max, you can have access to their exclusive shows on TV.
Flexible Technical Support Visits
Subscribers can request for technical engineer visits any time of the day from Mondays to Sundays.
Excellent Customer Service
You also have access to the excellent Customer Service. Unlike other broadband services, the Customer Service team has continuously received the least complaints about their services.
What Is Sky Fibre Max Speed Guarantee?
Sky Broadband allows its subscribers to cancel their Contract without paying additional charges if their internet speed is below the Guaranteed Minimum Download Speed for three successive days within a 30-day period.
This Speed Guarantee is available 14 days after you have activated your plan. To avail of this, customers must check their speed using the Sky portal.
If your internet speed is below their Guaranteed Minimum Download Speed, then you may choose among the following perks:
- Broadband & Talk subscription for one month
- No early termination charges if you wish to cancel your subscription
- Money-back for upfront set-up fees
- Change your broadband package for free
Is Sky Fibre Max Any Good?
With all the packages offered by the Company, you might be asking yourself whether this package is the right one for you. Below are some of the things you may want to consider when getting any of their plans:
Benefits
You Share the Broadband
The Fibre’s speed is much better than ADSL. It also provides more bandwidth, allowing you and other family members to enjoy using the internet all at the same time.
You Download a lot of big files
The Fibre Max download speed is much quicker compared to ADSL broadband packages, allowing you to download more large files at a faster rate.
You Upload files frequently
Aside from its download speed, the Sky Fibre Max upload speed is also much faster than ADSL. Because of this, you can send multiple large files like YouTube videos more quickly.
You often play Games or Stream Videos
Fibre Max is better at handling game downloads and hosting multiplayer servers. Aside from this, you can also stream HD and UHD videos without buffering.
How Does It Compare with Other Broadband Services?
With several broadband services available here in the United Kingdom, you might be asking yourself how Fibre Max compares to its leading competitors. Below is a comparison of their packages and features:
| Provider | Package | Download Speed | Contract Term | Monthly Price |
|---|---|---|---|---|
| Sky | Superfast | 59 Mbps Unlimited | 18 months | £27 |
| BT | Fibre 2 | 67 Mbps Unlimited | 24 months | £34.99 |
| Virgin Media | M350 Fibre Broadband + | 362 Mbps Unlimited | 12 months | £43 |
| Plusnet | Unlimited Fibre Extra | 66 Mbps Unlimited | 18 months | £26.99 |
| TalkTalk | Superfast Fibre | 67 Mbps Unlimited | 18 months | £26 |
| EE | Fibre Plus | 67 Mbps Unlimited | 18 months | £27 |
Although it is slightly slower compared to the fastest broadband speeds of BT, EE, TalkTalk, and Plusnet, it is relatively a small difference.
The download speed of Sky Superfast is at par with most of the leading Broadband Service Providers in the Country
It is also cheaper compared to the rest, especially with the broad array of shows that come with Sky TV.However, Fibre Max packages are not readily accessible to several areas.
In reality, BT offers a wider reach and has more public WiFi hotspots compared to Sky. Meanwhile, Virgin Media does not require an active phone line, unlike Sky Broadband.
Customer Reviews
In terms of customer reviews, Sky got an overall score of 4 out of 5 in the latest customer satisfaction review.
Below are the average complaints per 100,000 UK customers received by various broadband providers from January to September 2020.
Rank | Provider | Jul to Sep | Apr to Jun | Jan to Mar |
|---|---|---|---|---|
| 1 | Sky | 5 | 5 | 5 |
| 2 | EE | 5 | 6 | 5 |
| 3 | Post Office | 10 | 7 | 8 |
| 4 | BT | 13 | 12 | 15 |
| 5 | Virgin Media | 20 | 16 | 10 |
| 6 | TalkTalk | 22 | 23 | 24 |
| 7 | Plusnet | 22 | 26 | 31 |
| 8 | Vodafone | 26 | 30 | 30 |
Final Thoughts
Sky Fibre Max speed has proven to be fast and reliable over the years. With their available packages, you can enjoy streaming HD videos while uploading and downloading files without worrying about slow internet connections.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues.