Sky Fibre Max Speed Review : The Ultimate Guide

Sky Fibre Max speed provides its users fast and reliable internet access, allowing them to do more online on different devices without occasional lags.

In this guide, we will take a comprehensive look at all the Sky Fibre Max packages available in the market and how they compare to other leading broadband service providers.

What Is Sky Fibre Max?

Sky UK offers almost a complete home entertainment bundle to all its customers. Aside from being known as the top TV service provider, it also offers excellent broadband packages.

The Internet provider initially offered Unlimited, and Fibre Max packages to their customers.

However, to ensure that their customers understand the speed details of each package more clearly, they now regard the two as Broadband “Essential” and “Superfast”, respectively.

What Speed Is Sky Fibre Max?

Compared to ADSL, the Fibre Max allows more flexibility with your internet use and provides much faster download and upload speeds.

Minimum Speed

Sky Fibre Max minimum speed that you will get is about 59 Mb and hence it is more expensive than ADSL. It is also only accessible to around 80% of households across the country.

With that in mind, customers looking to upgrade to Sky Fibre Max must first check whether it is available in your area on their website or by contacting the Customer Service hotline.

Unlimited Downloads

The Fibre Max subscribers do not have to worry about their download capacity. With it, you can download as many films, TV shows, music, and games as you would want without slowing down your internet connection.

Available Plans

The Company offers three different packages to its customers. Below is a table comparing the features of each package:

​	Superfast	Ultrafast 1	Ultrafast 2
Download Speed	59 Mbps	145 Mbps	245 Mbps
Upload Speed	18 Mbps	27 Mbps	45 Mbps
Price	£27 per month	£40 per month	£49 per month
Set-Up Price	£9.95	£39.95	£39.95

All Package has these in common:

• Unlimited Usage Allowance
• Anytime Calls at £8 per month and is inclusive of UK mobiles
• Minimum Term is 18 months

Sky Broadband Superfast is the best internet plan for people sharing the same Internet in a household. It is also a superb option if you need to stream videos and download large files frequently.

If you are looking for a much faster connection, then the “Broadband Ultrafast” may be the perfect choice for you.

You can choose between their Ultrafast 1 and Ultrafast 2 packages, which have a minimum guaranteed speed of 100 Mbps and 150 Mbps, respectively.

However, only selected areas to have access to these Internet plans.

Add-Ons

All Fibre Max packages include a Sky Talk home phone plan and a Hub smart router. Subscribers also have access to the following features:

Broadband Shield (Free of charge)

With this feature, you can block specific phishing and malware-infected websites and content.

Broadband Boost (£5 extra a month)

You can also avail of their Broadband Boost to manage your family screen time easily using their Broadband Buddy app.

Access To Sky TV

With Fibre Max, you can have access to their exclusive shows on TV.

Flexible Technical Support Visits

Subscribers can request for technical engineer visits any time of the day from Mondays to Sundays.

Excellent Customer Service

You also have access to the excellent Customer Service. Unlike other broadband services, the Customer Service team has continuously received the least complaints about their services.

What Is Sky Fibre Max Speed Guarantee?

Sky Broadband allows its subscribers to cancel their Contract without paying additional charges if their internet speed is below the Guaranteed Minimum Download Speed for three successive days within a 30-day period.

This Speed Guarantee is available 14 days after you have activated your plan. To avail of this, customers must check their speed using the Sky portal.

If your internet speed is below their Guaranteed Minimum Download Speed, then you may choose among the following perks:

• Broadband & Talk subscription for one month
• No early termination charges if you wish to cancel your subscription
• Money-back for upfront set-up fees
• Change your broadband package for free

Is Sky Fibre Max Any Good?

With all the packages offered by the Company, you might be asking yourself whether this package is the right one for you. Below are some of the things you may want to consider when getting any of their plans:

Benefits

You Share the Broadband

The Fibre’s speed is much better than ADSL. It also provides more bandwidth, allowing you and other family members to enjoy using the internet all at the same time.

You Download a lot of big files

The Fibre Max download speed is much quicker compared to ADSL broadband packages, allowing you to download more large files at a faster rate.

You Upload files frequently

Aside from its download speed, the Sky Fibre Max upload speed is also much faster than ADSL. Because of this, you can send multiple large files like YouTube videos more quickly.

You often play Games or Stream Videos

Fibre Max is better at handling game downloads and hosting multiplayer servers. Aside from this, you can also stream HD and UHD videos without buffering.

How Does It Compare with Other Broadband Services?

With several broadband services available here in the United Kingdom, you might be asking yourself how Fibre Max compares to its leading competitors. Below is a comparison of their packages and features:

Provider	Package	Download Speed	Contract Term	Monthly Price
Sky	Superfast	59 Mbps  Unlimited	18 months	£27
BT	Fibre 2	67 Mbps  Unlimited	24 months	£34.99
Virgin Media	M350 Fibre Broadband +	362 Mbps  Unlimited	12 months	£43
Plusnet	Unlimited Fibre Extra	66 Mbps  Unlimited	18 months	£26.99
TalkTalk	Superfast Fibre	67 Mbps  Unlimited	18 months	£26
EE	Fibre Plus	67 Mbps  Unlimited	18 months	£27

Although it is slightly slower compared to the fastest broadband speeds of BT, EE, TalkTalk, and Plusnet, it is relatively a small difference.

The download speed of Sky Superfast is at par with most of the leading Broadband Service Providers in the Country

It is also cheaper compared to the rest, especially with the broad array of shows that come with Sky TV.However, Fibre Max packages are not readily accessible to several areas.

In reality, BT offers a wider reach and has more public WiFi hotspots compared to Sky. Meanwhile, Virgin Media does not require an active phone line, unlike Sky Broadband.

Customer Reviews

In terms of customer reviews, Sky got an overall score of 4 out of 5 in the latest customer satisfaction review.

Below are the average complaints per 100,000 UK customers received by various broadband providers from January to September 2020.

Rank	Provider	Jul to Sep	Apr to Jun	Jan to Mar
1	Sky	5	5	5
2	EE	5	6	5
3	Post Office	10	7	8
4	BT	13	12	15
5	Virgin Media	20	16	10
6	TalkTalk	22	23	24
7	Plusnet	22	26	31
8	Vodafone	26	30	30

Final Thoughts

Sky Fibre Max speed has proven to be fast and reliable over the years. With their available packages, you can enjoy streaming HD videos while uploading and downloading files without worrying about slow internet connections.