EE Content Lock : Top Ways to Bypass

ee content lock

EE Content Lock is a great tool provided by the Company. However, sometimes it may require to change it settings for a better viewing experience.

We’ve come to the point wherein we get to binge a TV series by just having internet access and a device that can connect to it. Access to information, media, and just about anything found on the internet is at our fingertips.

A lot of good has come out of it - increased productivity, connectivity, convenience, learning, and more.

However, just like with everything else, anything is only good when taken in moderation. With internet access also being granted to underage audiences, restrictions on internet use must be put in place.

To remove this settings from EE, you can use these platforms for easy bypass.

  • My EE App 
  • EE Website
  • SMS
  • Call
  • Physical Store
  • Using VPN

So, let us learn in details how we can control and utilize this privacy feature from EE.

What is EE Content Lock

content lock ee

“Sorry, this content is locked.” This is a familiar sight for EE subscribers. It is encountered when a user attempts to access sites that have been restricted by one’s content settings.

This feature from EE blocks R rated content from being accessed by a user. It is a helpful parenting controls tool. Its purpose is to protect underage users from viewing sites inappropriate for their age.

The feature allows for restriction on applications access, chatting, inappropriate content, online games, social networking, safe online browser access, in-app purchasing, child safety, media streaming, and search engines.

Lock Settings

Depending on a user’s content setting, different sets of contents are given restriction. Three settings are available to achieve the user’s desired level of security: Off, Moderate, and Strict.

#  Off:

The setting that has no restrictions and allows full internet access, including R rated content. This way you can have full access to all contents.

#  Moderate

The default setting for new subscribers. All other content can be accessed aside from R rated ones per the guidelines of the BBFC (British Board of Film Classification).

#  Strict

The recommended setting for users under 12. Switching to this setting will block all 18-rated and PG-rated content.

Dating, chat, and unmoderated social networking sites also can’t be accessed. 

Google SafeSearch is built-in with the Strict setting. This feature controls the websites Google search will show such that unsecured adult content won’t be displayed.

How to Remove Content Lock EE

how to remove content lock ee

Do you want to know how to turn the EE content lock off?  EE Limited found it would be reasonable to have the default setting of new mobile network subscriptions in Moderate mode, the middle ground.

Since the setting allowed access to social networking but not R rated the content, it is enough to cater to all possible users as a default mode.

But what should a user do in case he/she wants more?

So, let us learn how to remove content lock on EE. To make it more accessible, there are numerous ways to turn the EE content lock off.

Below are guides on how to remove the content settings on EE using the various available methods.


My EE App

use ee app

Digital communications providers are utilizing apps and websites to improve customer experience. EE Limited’s very own My EE app enables users to manage and control their accounts easily.

Users also get to check their usage and pay their bills through the app. In addition to this, users can quickly change their with just a few clicks as enumerated below.

  • Log in to My EE.
  • Click the ‘Menu’ tab and select the ‘Manage Device’ option.
  • Select your setting of choice.​

Online using EE Website

As a user tries to access a restricted website, he/she will be redirected to a page stating that the content is blocked. Within the page, an option to alter the setting is displayed.

Depending on whether the user is the registered account holder or not, there are two possible ways to change the settings that EE has currently placed.

For the account holder, he/she can change the setting by logging into My EE. Otherwise, the user can have EE remove the settings by using a credit card.




If you don’t have internet access, you could always go old school. With the SMS messaging option, one can readily be able to turn the EE content lock off as long as there is good reception.

This can be done in several ways.

  • Text your desired setting (Strict, Moderate, or Off) to 879 or 150.
  • If you have a 4GEE WiFi device available, you can use the SMS sending feature accessible by typing into your browser. 
  • Note that the username and password is admin.


Another option to have your settings changed is over the phone. So long as there is good reception, a user may do so by doing any of the three ways listed below:

  • Dial 1818 from the device you want to have the settings change by EE.
  • Call 150 from any EE device.
  • Contact 08454 123 662 from any other device.

Physical Store

visit ee store

EE Limited, just like any digital communications provider, operates physical stores to accommodate personal transactions with customers.

From paying bills to processing reconnection, up to making inquiries about their services, the company staff can tend to just about any concern.

A user who wishes to have EE remove the lock on his/her device may also have it done in a physical store by dropping by at an EE store with any official government ID. The IDs accepted include the following:

  • Passport
  • Driving license photo and paper
  • Citizens Card
  • EU Card

Using a VPN

vpn use

Aside from actually altering your account’s settings in any of the ways mentioned above, another option is to know how to bypass the EE content lock.

This can be done by using a service called Virtual Private Network or VPN.

It works such that it lets you tunnel a connection to another location and access the internet from that other location. The result then is that every activity done in this connection is encrypted.

Even if the content settings that EE has placed on your device is ‘Strict,’ this would work since anything you access cannot be monitored by EE.

Many companies provide this kind of service. Make sure to research which company is best to get it from.

After deciding on that, all you have to do is to follow the steps cited below.

  • Sign up to avail of the service of the chosen provider.
  • Install either their software or app.
  • Connect to any other location.
  • Ensure that the app is running in the background while you go about with your internet activities.


As shown above, a lot of options exist for one to be able to control the settings on this feature that EE has set on a device. 

However, it is essential to remember the purpose of having such features in place. With access to a significant amount of information also comes great responsibility. 

By being aware of this and the ways on how to maximize the function of the EE content lock, there would be more harmony.

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