Wondering why the Oculus Quest 2 won’t connect to WiFi? Well, we’re here to assist you!
Many of the Oculus Quest 2’s features require a stable, fast-paced Wi-Fi connection to function correctly.
This guide will review all the possibilities preventing the Quest 2 headset from hooking up to the WiFi and establishing a proper connection with your networking router/hub or modem.
If the Oculus Quest 2 won’t pair to the WiFi, reboot your network router first and restart the headset system. Next, attempt to force update the headset’s firmware, connect the device to your mobile’s data hotspot, and factory reset the Oculus 2 system.
Let’s investigate the issue further!
Why Won’t My Oculus Quest 2 Connect to WiFi?
The essential part of the troubleshooting process is understanding what could cause an issue with the Wi-Fi connectivity of the headset.
Hence, the first step is to review all underlying causes for the issue with the Oculus Quest 2 headset to produce a potent solution.
Here’s why the Oculus Quest 2 won’t establish a connection with the Wi-Fi:
What is a Wi-Fi “Captive Portal”?
Many Oculus Quest 2 users mentioned that the headset had been encountered by a captive portal when prompted to connect with a public Wi-Fi network.
These are specific internet web pages that you must interact with before connecting with the internet on your Oculus Quest 2.
Unfortunately, the Oculus Quest 2 system can still not bypass captive portals and would often get denied when connecting to a hotel or airport’s Wi-Fi, for example.
Tip: It is advised to test the Oculus Quest 2’s Wi-Fi connectivity only on your home network!
Oculus Quest 2 Won’t Connect to WiFi – Proven Methods!
Tip: Follow the solutions in consecutive order!
1. Switch the Headset’s Wi-Fi Network
There are two possible methods to switch the preferred Wi-Fi network of the headset.
You could either utilize the Wi-Fi connectivity options of the headset through the Quest mobile application or access the Quest’s visual menu and use the Touch controller to connect with the WiFi setup.
- The Quest mobile app is available on both Apple iOS and Android!
Let’s review how to connect the Quest to Wi-Fi via the mobile application!
How to Change the Wi-Fi Network Via the Quest Mobile App?
- Open the Meta Quest mobile app on your Android/iOS device.
- Tap “Devices” and select the “Quest 2” device that will appear.
- Then, tap “Wi-Fi” on the next tab and select the Wi-Fi network.
- Lastly, insert the Wi-Fi password and press “Connect to Wi-Fi.”
How to Change the Wi-Fi Network Via the Headset Visual Menu?
- Using the Touch controller, pull up the universal Oculus menu.
- Next, navigate to “Quick Settings” and choose the “Wi-Fi” option.
- Pick the Wi-Fi network you wish to connect the Oculus Quest with.
- Type down the Wi-Fi password and press the “Connect” button.
Note: Both methods for connecting the Oculus Quest 2 to Wi-Fi are equally efficient!
2. Power OFF/ON the Oculus Quest 2!
To address temporal issues with the headset’s functionality, you should attempt turning the headset OFF and ON.
This will cause all headset systems to re-launch, eliminating issues affecting the Oculus’s ability to connect with your home’s Wi-Fi network.
Follow these steps to reboot the Oculus Quest 2 and solve the Wi-Fi issue:
- The first step is to verify that the Oculus Quest 2 is turned on.
- Locate the power button found on the right side of the headset.
- Press and hold the power button until the power menu appears.
- Using the touch controller, select the “Power Off” visual option.
- Wait for 30 seconds while the Oculus Quest 2 is discharging.
- After that, hold the power button again to turn on the headset.
Once the headset has completed the reset, access the visual menu and attempt to connect the Oculus to your home Wi-Fi network once again.
Feel free to use the instructions from earlier.
Tip: Verify that you’re in range of the Wi-Fi network while connecting the headset!
3. Power Cycle Your Network Router!
Temporal issues with the network can be addressed simply by rebooting the router’s system.
Connectivity issues with the Oculus Quest 2 are typically related to underlying complications with the network, so this is a proven method to restore the router’s functionality.
Follow these steps to reboot the network router efficiently:
- Hold the power button on the network router if it has one.
- After holding for 5 seconds, unplug the router from power.
- Wait for 60 seconds while the network device is unplugged.
- After the router has cooled down, reconnect it to the supply.
Unplug both network devices from the electrical supply to fix connectivity issues if you’re using a router-modem combo.
Also, it’s crucial to verify that the cable connections in your setup are tight and secure because if your broadband is down, your Oculus Quest 2 will connect but be offline.
Tip: Inspect the input ports and cable connectors for defects!
4. Uplift & Optimize Your WiFi Network
Whenever your WiFi signal strength is weak, the bandwidth is consumed, or your WiFi doesn’t reach the Oculus Quest, you will not be able to connect.
Well, many reliable methods exist to improve the connectivity strength of all devices paired to your home Wi-Fi network.
Here’s what to do to uplift your WiFi and reconnect your Oculus:
- Reconnect the service (coax) cable of the router.
- Move your router to a more centralized position.
- Unpair as many connected devices as possible.
- Reduce the bandwidth usage of the WiFi network.
- Lower the optimal security settings on the router.
Tip: Feel free to measure your internet speed for free online!
5. Update the Firmware of the Quest App
The headset may be refusing to establish a connection to Wi-Fi because of an outdated version of the Quest 2 mobile application.
This step will guide you through upgrading the application to the latest firmware version to resolve connectivity issues.
Here’s how to update the Oculus Quest 2 application on your mobile:
- Open the Google Play or App Store on your mobile device.
- Next, tap on your profile icon in the right side or left corner.
- Tap “Manage Installed Applications” and scroll downwards.
- Click the “Update” button next to the “Quest 2” app in the list.
- Wait until the app update is completed and test your Quest 2.
Notice: The mobile device must also be connected to Wi-Fi to update installed applications!
How to Update Oculus Quest 2 Firmware?
Remember that the headset must be connected to Wi-Fi to download and install updates, but you could still check the device’s firmware version.
As long as the headset is connected to the internet, you can find the latest update at Settings > “About” > “Download & Install Update.”
Note: If the Quest 2 starts a firmware update, do not interact with the headset until completion!
6. Connect the Quest 2 to Mobile Hotspot!
To understand if Oculus Quest 2 not connecting to WiFi because of the network or the headset itself, you should test it on a mobile hotspot.
As long as you’re connected to a service provider and have remaining Mbps of internet, connecting the Oculus Quest to your hotspot is possible.
Access the Wi-Fi options of the headset via the visual menu or the app, turn on your mobile’s hotspot feature, and select the name of your mobile device in the Wi-Fi tab.
The Oculus Quest 2 can connect to 2.4 GHz and 5 GHz Wi-Fi networks, so the SSID of your mobile’s hotspot should appear in the settings.
If the connection attempt to the hotspot network fails, restart the “Hotspot” feature in the mobile device’s settings menu.
Note: To complete the connection, insert the randomly generated hotspot password!
7. Perform a Factory Reset on the Quest 2!
The most potent solution to issues with the Wi-Fi connectivity of the headset is to factory reset the system of the Oculus Quest.
This process will erase all system settings, apps, and games from your headset, eliminating all possible issues with the Wi-Fi connectivity from your VR unit.
Follow these steps to perform a factory reset on the Oculus Quest 2:
- Turn off the Oculus Quest headset by holding the “Power” button.
- After that, hold the “power” and “volume” buttons simultaneously.
- Feel free to release both buttons when you see the loading screen.
- Follow the on-screen instructions to complete the factory reset.
Remember that none of the content, configurations, or installed applications can be restored after the completion of the factory reset.
All data is lost permanently from the Oculus Quest!
Alert: Interacting with the Oculus Quest 2 during the factory reset may cancel the process!
Hence, to fix whenever Oculus Quest 2 won’t connect to WiFi, reboot the headset system and connect the device via the mobile app.
If the issue still exists, optimize the home’s WiFi performance, update the Quest app, and force a factory reset on the Oculus Quest 2.
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.