Wondering why Oculus Quest 2 stuck on boundary screen? Well, this is a prevalent issue!
The guardian boundary is a safety feature on Oculus Quest that allows you to set invisible walls that should appear when you get closer to the end of your play area.
Sometimes, when you try to set the boundary, your VR headset gets stuck, which is why this guide covers the solution!
When your Oculus Quest 2 is stuck on the boundary screen, restart your VR headset and try to set up the guardian in another room. If this won’t work, reboot the guardian feature, improve the lighting in your play area, and perform a factory reset on your Oculus Quest.
Let’s continue to unwrap essentials!
Why is Oculus Quest Stuck on a Boundary Screen?
Such as any other technology, the tracking system on your Oculus Quest 2 may glitch out and stop working, at least temporarily.
There are many factors that can prevent your Oculus Quest from tracking and setting up boundaries for your play area, so let’s review all of the possibilities!
Here’s everything that can make your Oculus Quest stuck on a boundary screen:
Those are the possible causes for a non-working boundary setup on your Oculus, and this guide will address all of them chronologically.
So, without further ado, let’s jump straight into the guide!
Oculus Quest 2 Stuck on Boundary Screen Fix!
Tip: Follow the troubleshooting steps consecutively!
1. Soft-Reset Your Oculus Quest 2
The first and easiest step is to perform a soft reset on your Oculus Quest 2 headset, which will not erase anything from your device but will most definitely help.
The soft reset is harmless and will only discharge the residual power from the device, restarting the operating system entirely!
Here’s how to correctly soft reset your Oculus Quest 2:
- First, verify that your Oculus Quest 2 is working.
- Then, locate the Power button on the right side.
- Press and hold the Power button for 20 seconds.
- Release whenever your Oculus Quest powers off.
- Wait for 60 seconds with the headset turned OFF.
- Hold the power button again to turn on your Quest.
When the power circulation is over, test whether your Oculus Quest 2 will still get stuck on the guardian boundary screen.
If yes, then you must attempt alternative solutions, so keep reading!
Note: You must “Shut down” your Oculus Quest 2, not only “Restart.”
2. Set Boundaries in Another Room!
Sometimes, the reason why you’re unable to set boundaries on your Oculus Quest 2 is because the environment does not allow tracking.
This typically happens when the play area is filled with too much furniture, it’s too tight, or something else is causing problems with the tracking system.
- So, move to another room, robot your Oculus, and try setting up a boundary!
Some users even shared that they had to go outside in the broader area for the Quest boundary screen to unstuck and allow tracking adjustments.
So, if you have the opportunity to go out and test whether you can set up a play area, go ahead and try, which should unstuck your Oculus!
Tip: Verify that your play area’s lighting is good!
3. Turn OFF/ON the Guardian Setup
The Guardian Boundary feature allows you to set boundaries for the play area with the Oculus Quest 2 headset.
In that set of thoughts, whenever the feature glitches out or is bugging, you only need to turn OFF and ON the feature, especially if your headset allows you into the menus.
Here’s how to toggle OFF and ON the Guardian feature on your Oculus Quest:
- First, power on and wait for your headset to load.
- Then, enter the “Settings” and press on “See All.”
- From there, scroll down and toggle off “Tracking.”
- Tip: It’s recommended to reboot the headset now.
- Then, go back and enable the “Tracking” feature.
When you’re ready, your Oculus Quest should prompt you with instructions during the boundary setup, and the process should no longer fail.
However, if you’re still experiencing the freezing issue, continue reading further…
Note: Skip this step if you cannot navigate the Oculus’s menus!
4. Delete Your Boundaries History!
A widespread problem that appears when you relocate your Oculus to another play area is with the boundary setup, especially when it keeps getting stuck.
You’ll be surprised to learn that the Oculus Quest 2 guardian has a history of your old play area, which may be causing the issues.
So, clearing the history is an excellent way to reset the feature for a new location and set up your Oculus Quest 2 boundary without any bugs or glitches.
Here’s how to delete the history of your Oculus Quest 2 guardian:
- First, select the main Oculus button on the controller.
- Then, select “Settings” and find the “Guardian” option.
- Scroll down and locate the “Clear Guardian History.”
- Select the option and allow your guardian to calibrate.
When you’re ready, test whether you can set boundaries without any bugs or glitches.
However, if you still experience the same problem, continue reading the guide for more troubleshooting!
5. Improve the Play Area Lighting
One of the most significant factors regarding the tracking system of your Oculus Quest 2 and setting up boundaries is the light levels in the environment.
When the lighting is low, your VR Meta headset might be unable to track correctly, preventing you from completing the setup.
- Turn on the lights in the play area room!
- Open a window to allow sunlight inside.
- Verify that the cameras are not covered.
It’s crucial to verify that the tracking cameras of your headset have a clear visual on the play area and that there are no obstructions.
If you’re attempting to set up boundaries at night, you must verify that the room is bright and remember that a night lamp might not be bright enough.
Tip: Try in the morning with sunlight!
6. Clean the Oculus Quest Camera!
The Oculus Quest 2 is equipped with 4 cameras located at the front of the headset.
You can easily find them by looking at the front of your Oculus Quest, and you must verify that they are clean and free of obstructions or dust accumulation.
We recommend using a soft microfiber cloth to clean the cameras and then re-attempting to set up the boundary.
If your guardian feature is still failing to set up boundaries, perhaps everything is working, but the problem comes from your Oculus Quest 2 system. Let’s uncover the solution!
7. Factory Reset the Oculus Quest
The final and most potent solution is to perform a factory reset on your Meta VR headset, which is an irreversible process.
The factory reset will cleanly reinstall the operating system of your Quest and remove all the data, recordings, apps, games, and images from the storage space.
Here’s how to factory reset your Oculus Quest 2 in easy steps:
- First, power on your Oculus Quest 2 headset.
- Then, hold the Power + Volume down buttons.
- Use the Volume button to highlight any option.
- Scroll down and highlight the “Factory Reset.”
- Use the Power button to select the reset option.
- Confirm by selecting “Yes” on the following tab.
When you’re ready with the steps, the Oculus Quest will shortly start resetting and will be ready in a few minutes.
It’s crucial not to interact with the device, or you might accidentally cancel the reset process, resulting in data corruption or other issues…
Warning: The data loss after the factory reset is irreversible!
Hence, whenever Oculus Quest 2 is stuck on the boundary screen, begin with a soft reset and try to set your play area into a different room.
If this doesn’t help, increase the lighting in the environment, clean the VR headset cameras, and perform a factory reset on the unit.
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Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.