If you’re wondering why Kogan TV won’t turn on, read further in this guide to find a solution!
Your Kogan TV could be refusing to turn on due to electrical issues, flat remote batteries or improper power equipment.
This guide will provide the necessary information about the TV’s problem, review in detail why the device isn’t turning on and go through expert TV resolutions.
If the Kogan TV isn’t turning on, press the power button on the rear TV panel, replace the remote’s batteries and perform a power cycle. Also, alter the TV’s electrical source and inspect the power adapter’s condition.
There’s much more to discuss, so let’s get started!
Why My Kogan TV Won’t Turn On From Standby?
You can turn on the Kogan TV in two ways – by pressing the “Power” button on the remote or by pressing the “Power” button on the TV’s rear panel.
In case of a remote failure, you can still turn on the TV from “Standby/Off” mode by holding one of the power buttons for ~3 seconds.
Here are all of the possible causes why the Kogan TV isn’t turning on:
After discovering all the causes of the issue, you can confidently advance to the solutions below to resolve the fault in a few minutes.
So, let’s get started…
Kogan TV Won’t Turn On – Quick & Working Solutions
Tip: Follow the solutions below in their consecutive order!
1. Try the TV’s Physical Power Button
The remote control isn’t the only way to turn on your Kogan TV, as both smart and Android Kogan TVs have an in-built power button on the rear panel.
All you need to do in case you’ve lost the remote or the batteries no longer work is to hold the power button for ~3 seconds, which should turn on the TV.
So, locate the power button on the lower left part of the back panel and hold the button for up to 5 seconds to turn on the Kogan TV.
Verify that the button isn’t stuck and freely goes up/down.
Notice: It’s best to contact specialised support for a stuck or broken TV power button!
2. Check the Kogan TV’s Input
If only the screen of the Kogan TV is black, there’s a significant chance that you’ve selected an improper or empty input through the “Source” menu.
The Kogan TV can only playout an input where an external device or cable is connected, providing TV service.
In that case, press the “Source” button on the remote control to bring up the menu on the TV and take it out of “Standby” mode.
Then, select an input where a functional third-party device is plugged in with an aerial, coaxial or antenna cable input to the Kogan TV.
If that’s not the case, continue reading!
3. Hard Reset the Kogan TV
A hard reset of the Kogan TV’s hardware can be achieved by temporarily suspending the incoming voltage from the power equipment.
This will drain the internal components of all current, resolve freezing or glitching issues and provide the Kogan TV with a fresh startup next time.
Here’s how to perform a hard reset on your Kogan TV:
- First, unplug the A/C cable from the back of the TV.
- Wait for at least ~5-10 minutes for the discharging.
- Next, press and hold the “Power” button on the TV.
- Finally, re-plug the power cable and turn it back on.
The hard reset performed by the steps above will clear all short-term memory that the TV has stored, which can also resolve potential software issues and prevent any freezing and lagging.
Note: Verify that the TV’s power port has no obstructions or dust accumulation!
4. Power Cycle the TV Remote
Issues with the remote could also prevent the TV from turning on if you rely on just the remote to turn on the Kogan TV.
The power circulation will have the same effect on the primary circuit of the remote and can restore functionality in a matter of minutes.
Here’s how to perform a power circulation on the Kogan TV remote:
- Locate the battery compartment on the remote.
- Push down and remove the cover of the remote.
- After that, detach both batteries from the remote.
- Insert the batteries oppositely for ~15 seconds.
- Remove them again and reinsert them correctly.
Bonus Tip: Replace the Batteries!
If simply discharging the remote control was not enough to turn on the Kogan TV, insert a fresh set of double-A/triple-A batteries into the remote’s compartment.
Kogan remotes typically use a combination of batteries, but the remote could also work on a single AA or triple-A battery.
Important: Verify that the battery is correctly inserted into the compartment.
5. Test With a Different A/C Outlet
Another reason Kogan TV not turning on could be due to a power deficiency from the current electrical outlet.
So, your next step should be to relocate all the TV equipment to another, proven-to-work outlet and reconnect the power cord of your Kogan TV to re-supply the power.
How to Test a Defective Outlet?
You can quickly determine if an outlet is working by using a mobile phone charger through that outlet.
To detect voltage fluctuations, use a lamp and check whether the light is weak/flickering.
Note: Verify that the connection of the TV’s power adapter is secured on both ends!
6. Inspect the TV’s Power Adapter
A defective power adapter of your Kogan TV will prevent the unit from withdrawing sufficient power supply through the outlet and distributing it within the hardware.
Visual signs of damage on the power adapter could be a ripped cable cover, exposed conductor or bad connector.
If you notice any signs of damage on the power adapter, you should replace the cable as soon as possible to avoid further damage to the TV’s hardware.
You can browse all available power adapters manufactured by Kogan in Kogan’s Chargers Category on Kogan’s official website.
Important: Verify that the new adapter’s ports match your TV’s connectors!
7. Update the TV Firmware
You can still force the Kogan TV’s firmware to update, even if the TV is not turning on, by uploading the software files externally.
If the TV has encountered a temporal glitch, it should automatically detect the external flash drive and perform a boot sequence with the firmware.
All you need is a 4-8GB flash drive containing the newest firmware script available for the Kogan TV and a laptop/computer that can make the drive a bootable directory for the TV.
Here’s how to update your Kogan TV’s firmware correctly:
- Insert an empty USB drive into a computer device.
- Next, open the “File Explorer” app on the device.
- Navigate to “This PC” and right-click the flash drive.
- Then, on the pop-up menu, click the “Format” option.
- Press the “Start” button, then “OK” on the prompt.
- Open a browser and type the TV’s serial number.
- Access the Kogan Download to get a firmware file.
- Download the firmware file on the inserted drive.
- Unplug the drive from the PC and plug it into the TV.
- Press the “Power” button on the TV to power it on.
All USB ports on the back of the Kogan TV are compatible with the 2.0 USB technology, so make sure to use a hard drive that can be inserted into the port.
Once you have uploaded all firmware files and made the drive a bootable directory, plug it into your TV and wait to update.
Note: The USB directory should automatically become bootable if you use Windows!
8. Factory Reset Kogan TV Blindly
A fault with the software or the hardware of the Kogan TV could still lead to unresponsiveness to the remote’s power button or the physical power button.
You can address any issue with the TV by attempting to initialise a factory reset process via the remote, even if the television is “OFF.”
Here’s how to force a factory reset on the Kogan TV correctly:
- Press the “Input/Source” button on the remote.
- Insert the combination “2,5,8,0” via the keypad.
- Optional: If the menu appears, go to “Reset.”
- Optional: Highlight “Confirm” to start.
If the Kogan TV has completely lost responsiveness, there’s a high chance that no menu will appear after inputting the reset combination.
If the TV is frozen, stuck on standby or can’t load, the display should immediately shift to the Reset Page, where you can initialise your system.
Tip: Inputting the factory reset numbers on the remote should still have effect!
To fix when Kogan TV won’t turn on, perform a hard reset on the TV and a full inspection of the device’s power equipment.
If the issue persists, update the firmware using a USB drive and perform a blind factory reset on your Kogan TV.
Follow for more valuable Kogan TV tips and troubleshooting!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.