Is your Kogan TV not connecting to WiFi? Well, don’t worry because this is easy to fix!
Kogan TVs can either use an Android, or an original Kogan OS produced and supported by the manufacturer.
The TV can develop connection troubles due to network device problems, software-related issues, or improper settings.
Let’s learn more…
If the Kogan TV is not connecting to Wi-Fi, complete the WPS procedure again, check the Wi-Fi password, and test the TV on a different Wi-Fi. Next, test Kogan TV with your mobile’s hotspot and restore the TV’s default settings.
There is much more, so let’s jump in!
Why is My Kogan TV Not Connecting to WiFi?
The Kogan TV could be refusing to connect with Wi-Fi primarily due to coverage issues of the network unit, outdated Wi-Fi encryption key, or radio frequency congestion.
To understand what could go wrong with your Kogan TV’s Wi-Fi, we should review an organised causes list!
Here’s why the Kogan TV is not connecting to the Wi-Fi network:
To learn how to solve the issue instantly, proceed with the solutions below!
Kogan TV Not Connecting to WiFi – Effective Ways to Fix
Tip: We recommend trying all the steps!
1. Complete TV’s “Wi-Fi Protected Setup”
You might have attempted to connect the Kogan TV with a false Wi-Fi network, a deactivated network device, or an improper Wi-Fi thread.
That’s the reason why you should complete the WPS procedure on the Kogan TV again to validate that the connection is established correctly.
How to Connect Kogan Android TV to Wi-Fi?
- Go to “Settings” → “Network & Internet” from the page.
- Next, choose “Wi-Fi” and wait until all networks are listed.
- Locate your home Wi-Fi network from the list and press it.
- Insert the Wi-Fi password and press the “Connect” button.
How to Connect Kogan OS TV to Wi-Fi?
- Open the “Settings” tab from your TV’s menu.
- Select “Wi-Fi Network” from the options below.
- Wait until the TV displays all available networks.
- Select your home Wi-Fi and insert the password.
Tip: When prompted to connect the TV throughout the guide, refer to the steps above!
2. Test the TV On a Different Thread (Dual-Band)
If you’re using a dual-band router to supply the devices in your home with Wi-Fi, you should test the Kogan TV on both the 2.4GHz and the 5GHz threads.
Sometimes, the faster (5GHz) Wi-Fi is hardly reachable due to distance or interference issues, so switching to the (2.4GHz) may answer some of your questions.
So, check the SSID of both network threads and validate the passwords.
Also, test whether the Wi-Fi thread used for connecting your Kogan TV is accessible by using a secondary device such as your smartphone.
Try to switch from one to another on the Kogan TV to determine whether the Wi-Fi frequency prevents your television from connecting smoothly.
Tip: Use the router’s web GUI to check the Wi-Fi thread and frequency details!
3. Reduce the TV and Router Distance
The Kogan TV may be unable to connect to the Wi-Fi because of a considerable distance from the network device (router) responsible for distributing.
If your setup consists of a router and a modem instead of a gateway, the TV should be as close to the router as possible for optimal connectivity.
Here are the distance requirements based on the supported thread of your router:
- 2.4GHz – Recommended distance: 0-100 feet, signal: lightweight, less speed.
- 5GHz – Recommended distance: 0-30 feet, signal: bulkier, highest speed.
Speed aside, the cost of using a 5GHz thread with the Kogan TV is reflected in the allowed distance and the type of signal.
Unlike the 2.4GHz frequency, which can readily travel through walls and solid obstacles, the 5GHz signal can pass through up to 1 solid wall before deafening.
4. Re-energize the Kogan TV’s Hardware
You can easily address any issues with the general system functionality of the Kogan TV by re-energizing the hardware components.
You can achieve a complete discharge of the TV’s components by suspending the power supply for a continuous amount of time (power cycle).
Here’s how to re-energize the Kogan TV’s hardware in easy steps:
- Press the “Power” button on the Kogan TV’s remote control.
- Once the streaming device powers off, unplug the A/C cable.
- Wait for 60 seconds while the Kogan device is disconnected.
- Next, reinstall the power supply of the TV and press “Power.”
- Wait until the system loads and accesses the Wi-Fi settings.
- Attempt to connect the Kogan TV to a nearby Wi-Fi network.
While the TV is discharged, conduct a thorough inspection for defects of all ports, cables, and components found in the peripheral setup of the Kogan TV.
A potential malfunction with the power adapter could cause the TV to randomly power off, lose a picture, or reboot periodically.
5. Power Reset the Network Router
Before attempting any alternatives for providing the Kogan TV with internet, you should perform a power reset on the network router or modem/gateway.
If the network unit has lost connection to the provider or has bad reception, the Kogan TV won’t pair and cause additional headaches.
Here’s how to perform a power reset on the network router efficiently:
- Optional: Hold the “Power” button of the router for 3 seconds.
- Disconnect the power adapter from the rear panel of the router.
- Unplug the other end of the supplying cable from the A/C outlet.
- Wait for 60 seconds while the router is discharging from power.
- Reconnect the supplying cable on both ends and test the router.
Should You Reset the Router?
No, if your other devices connect to Kogan’s TV Wi-Fi without a problem.
However, resetting the Wi-Fi router to defaults may be best if you have an issue connecting other devices to the Wi-Fi.
Not all routers have a physical reset button, but if yours does, it should be located on the rear panel.
Pressing the reset button will temporarily power off the router and restore the default network settings of the device, erasing all Wi-Fi networks, SSIDs, hostnames, and passwords.
Note: Access the GUI using the default gateway to set up your router after a factory reset.
6. Pair the TV to a Mobile Hotspot
Whenever the Kogan smart TV not connecting to WiFi, one of the best approaches against the issue is to bypass your home Wi-Fi entirely.
This will immediately show you whether the issue comes from your TV or your wireless network is causing all this fuss.
It’s effortless to test with a different Wi-Fi, and all you need is to enable the Personal Hotspot from any SIM-enabled mobile device.
All Android and iOS devices have an in-built hotspot feature that, when activated, allows nearby smart devices to access the mobile data wirelessly.
To use a hotspot, however, you must have an active mobile subscription and enough Mbps.
Based on what you’re planning to do on the Kogan TV, high-demanding processes such as downloading and streaming in high quality can consume a large amount of your mobile’s data.
How to Activate “Hotspot” On Android Mobile?
- Go to “Settings” → “Cellular” → “Mobile Hotspot” → “Activate.”
How to Activate “Hotspot” On iOS Mobile?
- Go to “Mobile Service” → “Personal Hotspot” → “On.”
Note: After activating the hotspot feature on your mobile device, bring the phone as close to the TV as possible and complete the Wi-Fi setup.
7. Prevent Existing RF Interference
All smart television devices use a radio frequency communicator to give out and accept radio signals encoded by a network router or gateway.
Another device communicating with the same type of signal near your Wi-Fi router or Kogan TV could congest the radio frequency periodically.
The following devices can congest with radio frequency:
- Devices with metallic surfaces close to the TV/router.
- Wireless devices that transmit identical radio signals.
- Other routers, modems, gateways, or Bluetooth units.
Reminder: Are there wireless devices close to the Kogan TV?
8. Restore the TV’s Default Settings
If Kogan TV is still failing to connect with a Wi-Fi network securely, it is strongly recommended to default the device’s settings.
A potential misconfiguration of the network preferences could be causing the failure of the WPS procedure over and over again, to no avail.
How to Factory Reset Kogan Android TV?
- Turn on the TV and press “HOME” on the remote.
- Select “Settings” and go to “Factory data reset.”
- Select “Erase Everything” and confirm the step.
- Wait until the Kogan TV finalises the reset process.
How to Factory Reset Kogan OS TV?
- Go to “Settings” → “Device Preferences.”
- Next, tap on “Reset” → “Erase Everything.”
- Confirm the Kogan TV’s factory reset step.
- Wait until the TV wipes the data and reboots.
Alert: Do not interact with the TV during the reset.
If the Kogan TV not connecting to WiFi, complete the WPS procedure, check for RF interference, and test the TV on your hotspot.
If the issue persists, power reset the network router and factory reset the TV.
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Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.