Wondering what causes the Kogan TV black screen? Well, you should read our guide further!
Determining the exact cause of the black screen on Kogan TV consists of acquiring substantial knowledge of all factors that could influence the sudden outage.
Some of those factors include issues with the power equipment, defective TV backlight, and even hardware malfunction.
To resolve the black screen on your Kogan TV, switch the input of the TV, reconnect the power adapter, and test the backlight. If the fault continues, alter the TV’s electrical outlet and replace the power cord.
Let’s have a thorough inspection of Kogan TV’s black screen!
Why Does the Kogan TV Screen Goes Black?
There could be multiple reasons why the screen of the Kogan TV keeps going black, including a power supply failure, lousy TV cables, or motherboard malfunction.
Here’s an organised list containing all the causes for Kogan TV’s black screen:
This is what could result in a black screen produced by your Kogan TV.
Proceed with the fixed guide to review expert troubleshooting solutions for the sudden television black screen.
Kogan TV Black Screen – Proven & Effective Methods
Tip: We recommend following the solutions as they are listed…
1. Attempt to Switch the TV’s Input
Apart from a potential power failure of the TV, the Kogan’s display could also go black due to an improperly selected input source.
If you’re seeing a black screen, perhaps pressing revealing the source menu will show you which of your devices is currently on and sending a black signal.
If you want to view the output of a connected external device but accidentally select an empty input, you will undoubtedly see a black screen.
Here’s how to recognise the TV’s inputs and switch the source of your Kogan TV:
- Point the Kogan remote control towards the TV’s IR bulb.
- Press the “Input” or “Source” button on the Kogan remote.
- Wait for ~3 seconds until the input/source menu appears.
If the source menu appears on the display of your Kogan TV, it means that one of your inputs is connected to a device whose output is black.
Note: If you see the “Sources” menu on your TV screen, this immediately tells you that the fault is not with the TV and is related to one of your connected devices.
2. Try Pressing the TV’s Power Button
The next step is to make sure that your Kogan TV is working. If your Kogan TV is not working, we recommend jumping to the next step.
If you’re unsure whether the TV is on or off because of the black screen, let’s find out.
First, ensure that the TV is connected to a working power outlet.
Then, locate a physical power button suited somewhere on the TV panel.
Press and hold this button for 30 seconds to power off your television, then press the button once to turn on the TV and check the black screen.
Note: If the TV is powered on, pressing the Power button will turn the unit off.
3. Soft-Reset Your Kogan Television
You can address issues with the physical or software condition of the Kogan TV by temporarily restricting all power supply accessing the unit’s hardware.
For this purpose, you must unplug the power adapter of the Kogan TV from both ends to achieve complete power circulation.
Here’s how to discharge the hardware of your Kogan TV in easy steps:
- Unplug the power cable of the TV from the power socket.
- Disconnect the other end of the cable from the TV’s port.
- Wait for 60 seconds while the TV’s power supply is cut.
- Reconnect the power adapter to the electrical wall outlet.
- Plug the other end into the Kogan TV’s power port to test.
While the Kogan TV’s power adapter is disconnected, check the physical condition of the power adapter and the power port.
The black screen can result from an interrupted supply, and you should be aware of obstructions, bents and defects on the power cable, TV port or connector.
Reminder: Check if the Kogan TV outlet has been accidentally switched “Off.”
4. Alter the TV’s Power Supply Source
Another reason why the Kogan TV screen black can be due to an issue with the power supply source.
The next step is to connect the Kogan TV’s power adapter to an electrical outlet with proven functionality and determine if the black screen has something to do with the equipment.
We recommend relocating your Kogan TV to another room where the electrical voltage comes from a different fuse on your circuit.
This will exclude the possibility of a faulty fuse electricity.
Important: Third-Party Outlet Connectors!
You need to ensure that the outlet used for your Kogan TV is free of external power appliances, such as power connectors, A/C strips, dividers or cord extenders.
The cable of the Kogan TV must be directly connected to the outlet.
Quick Tip: You can test an outlet by charging your phone or plugging a lamp!
5. Uninstall All External TV Appliances
Connected speakers, consoles, streaming appliances and even DVDs can be responsible for the sudden black screen of the Kogan TV.
Hence, to determine whether a third-party device is negatively influencing the display of your TV, you should unplug all the external connections.
Disconnect all devices from your Kogan TV in the following TV ports:
- HDMI input
- Coax input
- Antenna IN
- RCA input
Once you have unplugged all the external devices, test the Kogan TV by pressing the Power button on the remote control and the lower back panel.
Remember that the only cable that must remain connected to your Kogan TV is the power adapter, supplying electricity from the socket.
Tip: Do not reconnect any of the devices until the end of the guide.
6. Inspect Your Kogan TV’s Backlight
The Kogan TV’s display might have become partially visible when exposed to sunlight due to defective LED components within the backlight installation.
All you need is your smartphone or a solid flashlight to determine if the black screen on the TV is due to the backlight, which is a harsh issue to deal with.
Here’s how to test the Kogan TV’s backlight in easy steps:
- Access the quick access menu on the mobile smartphone.
- Press on the flashlight icon to activate the mobile’s beam.
- Press the “Power” button on the Kogan TV remote control.
- Press your mobile phone’s flashlight close to the TV display.
- Determine if you can see the broadcast through the beam.
If you see silhouettes/objects on your Kogan TV screen when you look very hard into the spot of your flashlight, it means that the backlight must be replaced.
If you see nothing, even through the flashlight, your TV screen is not on, so you’re looking at a power issue.
Tip: Most merchants store the warranty receipt within the TV’s user manual.
7. Install an Alternative Power Adapter
If the Kogan TV’s black screen persists after conducting all solutions so far, you should consider installing an alternative power cable.
A defective power adapter is one of the primary concerns for the black screen on your Kogan TV, as the failure of the cable will discharge the unit entirely.
Note: You can browse components for your Kogan TV directly through Kogan’s Shop Page.
Once you have the new cable, unplug the current adapter on both ends and install the new one to re-supply the hardware of your Kogan TV with electricity.
The only difference between the adapters offered on the Kogan website is the voltage and the number of third-party devices supported.
Your Kogan TV’s power consumption could be elevated significantly if multiple streaming devices are powered through a USB port.
Tip: Check the TV’s user manual to determine the exact voltage consumption of the TV.
To resolve the Kogan TV black screen, attempt to switch the TV’s input using the remote and power cycle the TV.
You should also alter the electrical outlet, inspect the power wire and test the backlight using a flashlight.
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