how to claim o2 rewards

How to Claim O2 Rewards & O2 Airtime Rewards?

How to Claim O2 rewards & O2 Airtime Rewards? Is this on your mind? Confused? Well, you have landed at the right place.

To award long term customers, O2 has come up with a unique incentive bases scheme. By enrolling in this scheme, eligible customers can benefit from the Priority reward scheme.

If you are new to this incentive program or want to know the claim process, this guide is for you.

Here you will learn all the important features of O2 rewards and steps for proper O2 rewards claim.

So, let’s get started.

What are O2 Rewards?

what are o2 rewards

O2 rewards is an initiative by the UK Company to award their valuable customers in the form of some incentives. This is a great feature especially for those who want a long association with the provider. This is almost like refer a friend programme from Sky.


This program is applicable to Pay as You Go customers only. Also, you need to register for this program to be eligible. But mobile broadband tariff customers are excluded from this scheme.

How it Works

Every three months, the company will credit 5% -10% with the reward amount corresponding top-up amount paid. The incentives that you will receive can be collected in the form of:

  • Extra Airtime Credits
  • Get Passes
  • New Smartphone & Accessories
  • Shopping Vouchers

The good thing is that your incentives will increase by 5% to 10% every quarter if you stay long with the operator.

How Much Can I Earn & Validity?

earnings and validity

The maximum reward you can earn per quarter is limited to  £ 150 only. Also, the maximum cumulative amount of Savings Rewards at any given time is £550 per client.

Remember, if you do not claim or save the reward by the end of next quarter, you will lose them.

When you try to save the incentive from the previous quarter above the £ 550 mark, you will have to first spend a few savings before saving further.

The saved incentives are valid for only 2 years from the date of issue. Hence, you need to use them within the 2 years’ time frame.

There will be no cash, credit, or any substitutes for the expired incentives that you forgot to claim or got expired.

What is O2 Airtime Rewards?

o2 airtime rewards

O2 Airtime rewards is a special online loyalty scheme that seeks to reduce the expense of buying a smartphone by rewarding customers with discounts on their mobile bills.

You can receive the incentives by shopping with retail shops, in-store, and online by using the cards that are linked to your O2 Airtimes rewards account.

O2 Rewards Claim Procedure

o2 rewards claim

To claim O2 rewards, the Company has made things simple and integrated the scheme in the O2 Priority.  All you need to do is go to the Priority website or install the app to claim and enjoy your benefits.

Let us learn the steps involved.

1. Claim through Priority Website.

The process to start the claim is too easy and can be done in a matter of minutes. Follow these steps to get started.

  • Go this O2 website
  • Enter your mobile number in the box
o2 priority sign in
  • You will receive a Verification Code
  • Enter the Code & Join the Program
  • You can now start claiming

You will get message notification each quarter regarding the earned incentives. You need to follow the instructions sent in the message either to claim or save the rewards for future use.

2. Claim through Priority App

To claim the incentives, you need to get the Airtime rewards app on your mobile. Remember, the app will work either you are a Pay Weekly, Pay as You Go, or Business user.

The process to claim is as follows:

  • First, download the app from Playstore or iStore
  • You can also text PRIORITY to 2020 to get the app
  • Register and get your verification code
  • Type in your 16-digit card number
  • That’s it you are done, and you can claim.
priority app


This is by far the best way to track your incentives earned and claim them. Hence, we recommend you to go for this app.

Where to Spend

where to spend

When you start shopping in qualified stores, you will start to accumulate the rewards balance. The qualified stores near your location will show up in the app. So, if you need to find nearby stores, open the Priority app.

When you hit the £ 5 +, you can add it to your next bill and enjoy the benefit. You can spend these saved incentive on the following:

  • Extra Mobile Credits
  • Mobiles and Accessories
  • Shopping Vouchers
  • Ticketmaster tickers
  • Save for later use

To buy ticket vouchers or high street vouchers using the rewards saved you can do it online at the official rewards store too.

Important Terms You Should Know

The incentive program is great and has immense value to loyal customers. Having said that you should also be aware of the terms and conditions that actually matter.

The important terms that you should know are:

  • This is an opt-in program and you need to apply
  • You cannot claim for expired incentives
  • Tickets vouchers should be minimum £10
  • If you change your number, you need to opt-in again
  • To claim free call time, maximum amount is £150
  • Maximum award that can be earned per quarter is £150


O2 rewards is an awesome feature if you are a customer of this Company.

People always like being rewarded for their loyalty to any brand. And the UK provider has got this issue sorted out with the form of this great incentive program.

We are sure you have now got enough information and also how to claim O2 rewards in case you are unaware of it.

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