firestick not connecting to orbi

Is your Firestick not connecting to Orbi? You may want to read this article to help fix the issue. Our solutions are pretty straightforward.

When your Firestick doesn’t connect to your Orbi, it may be due to connectivity issues. The device needs at least 6 Mbps to work properly, and your Internet speed may be too slow.

The problem may also arise with wrong network settings and outdated firmware.

To connect your Firestick to your Orbi router, forget your network and connect it again. It will create a fresh connection between your devices. If this doesn’t work, update your Orbi’s firmware. Some bugs and glitches may keep your Amazon device from connecting to your router.

We’ll elaborate in the section below on the causes of Firestick not connecting to your Orbi and the troubleshooting steps you can take to clear the issue.

Why Firestick Won’t Connect to Orbi

It can be pretty annoying when your Firestick won’t connect to your Orbi router. Physical objects may be blocking the WiFi signal.

For this, we recommend using an HDMI extender to improve WiFi connectivity.

If optimizing the location does not solve the issue, it may be due to the following:

1. WiFi Connectivity Issues

Either your Firestick cannot keep its connection, or it is connected but has no Internet. This happens when your Fire TV has too many WiFI network connections.  

2. 5G WiFi Compatibility

The frequency of your WiFi may be set to 5G, and your Firestick is far away from the router. 5G WiFi may be faster, but it has less range than 2.4Ghz bandwidth.

3. Misconfigured Router

You did not set your Orbi router as an access point. Instead of connecting to Orbi, your Fire TV is still tied up with your existing router.

4. Firmware Needs an Update

Bugs and glitches may block the connection between your Firestick and Orbi router. Check for outdated firmware.

If you encounter connectivity issues with your Firestick and Orbi router, it may be due to the above reasons. Luckily, we have the appropriate fixes for them all. 

How to Fix Firestick Not Connecting to Orbi

fix firestick not connecting to orbi

When your Firestick fails to connect with your Orbi router, you can do a few things to fix the problem.

You can reboot your devices or forget the network on your Firestick and reconnect. You can also update your Orbi’s firmware. All these you can do without technical experience.

If rebooting your Firestick does not help, here are the other solutions you can take:

Solution #1: Power Cycle Your Firestick and Orbi Mesh Routers

Before proceeding to more complicated solutions, start with the easiest yet proven effective method.

Power cycle your Firestick and Orbi Mesh routers to clean out their short-term memory and keep them running smoothly.

How to power cycle your Firestick:

  1. Unplug the power cord.
  2. Wait for three seconds.
  3. Plug the device back in.
Tip: To restart your Firestick from the menu, go to Settings. Select My Fire TV, then press Restart.

How to power cycle your Orbi mesh routers:

  1. Turn off and unplug the modem.
  2. Turn off and unplug your Orbi router.
  3. Plug your modem in, then turn it on.
  4. Wait for it to restart.
  5. Plug in your Orbi.
Note: It usually takes two minutes for your Orbi routers to restart.

Solution #2: Forget the Network on Your Firestick and Reconnect

forget firestick network

Forgetting the network on your Firestick is a helpful step if you have problems connecting to WiFi.

It will remove the network’s password and prevent your device from joining it automatically in the future.

Here’s how to forget the network on your Firestick:

  1. Press the Home button on your Firestick remote.
  2. Go to Network and press OK.
  3. You will see both available and connected WiFi networks.
  4. Select your WiFi network, then choose Forget Network.
  5. Press the three horizontal lines on the remote.
Note: That’s it! Once you forget this network, you need to reconnect to your WiFi network. You need to sign in and enter your password again.

Solution #3: Delete the WiFi Passwords Saved on Your Firestick

Another best possible solution to connection issues is clearing all saved data on your Firestick network, including WiFi passwords.

This step is similar to forgetting all the WiFi networks your Firestick has connected to. This ensures that your device only keeps a record of one set of WiFi configurations.

Here’s how to do it:

  1. Select Settings from the Fire TV menu.
  2. Open Network.
  3. Go to Save Wi-Fi Passwords to Amazon.
  4. Press the Select button to turn this off.
  5. Select Delete to remove passwords saved on your device.
Note: Although the default password is easy to remember, it is not secure. Make sure to change it to strengthen the security of your WiFi network.

Solution #4: Update Your Orbi Mesh’s Firmware

update orbi firmware

If the cause of the issue is a bug or glitch, update your Orbi’s firmware. You can connect your device to your WiFi network and check for the latest firmware version.

Here’s what you should do next:

  1. Open the Orbi app on your phone.
  2. Enter the router’s dashboard password and sign in.
  3. Tap the Menu on the left corner.
  4. Select Settings, then Router Settings.
  5. Scroll down and tap Check for updates.
Note: If you see Update Firmware, it means there is a new version available. Follow the on-screen instructions to update your Orbi’s firmware.

Solution #5: Turn On AP Mode on Your Orbi Router

Configuring your router as an Access Point (AP) allows you to use Orbi’s WiFi instead of your existing router. It also extends the range of your WiFi signal.

Here’s how to make use of AP Mode:

  1. Connect your computer to the Orbi Router.
  2. Launch your web browser and visit http://orbilogin.com.
  3. Enter the default username and password when prompted. 
  4. Select Advanced, then Router/AP Mode.
  5. Choose AP Mode and click Apply.

Tip: The default username for your Orbi routers is “admin.” The default password is “password.”

Note: Keep in mind that you cannot use the Orbi app to manage your Orbi router system when Access Point (AP) Mode is enabled.

Solution #6: Disable Your Orbi’s 5G WiFi Features

disable 5g

If none of the solutions above work, disable your Orbi’s 5G WiFi. Your device will connect to the slower 2.4GHz. But, your router will have more range.

Here’s how to do it:

  1. Go to Advanced Setup.
  2. Select Wireless Settings, then Advanced Wireless Settings
  3. Choose Transmit Power Control
  4. Decrease the 5GHz strength to 25%.
  5. Then, you can use your phone on 2.4GHz for setup.

We hope the solutions in this thread work great for you. You may need to try them a few times.

However, if you are still unable to connect your Firestick with your Orbi router, try contacting your network administrator or Internet Service Provider.

Read Next: How to Fix Film Plus Firestick Not Working Issue?

Bottom Line

Now you know the possible causes of your Firestick not connecting to Orbi. Simply check our troubleshooting steps to clear the problem if you encounter the issue.

They’re straightforward yet effective. You don’t need technical skills to make use of them.

If none of our solutions work, we recommend reaching out to your Internet Service Provider. The problem may be on their end.