Wondering how to fix Fios home router G3100 yellow light? Look no further, because you have just found the solution.
Here we’ll describe exactly what the yellow light means and many different ways to solve the issue.
To fix the yellow/amber light on your Verizon home router, make sure to try hard resetting the device and check if it is overheating. Next, inspect the Ethernet connection reaching your router and perform a factory reset on the router.
That’s not all of the solutions you can try so keep reading to learn about the possibilities first, and about each possible fix.
A yellow or amber-colored LED on your Fios home router(G3100) would usually indicate that there is no internet connection to your device.
In 90% of the cases, that light would indicate a problem with your ISP, or in other words, you have no internet.
However, the yellow light might also occur if any of these causes are present:
A potential problem with the wirings in your configuration (Ethernet cables, internet, and power adapter) might turn on the yellow light.
Users widely report that overheating might prevent your Verizon router from sharing any internet to connected devices.
An outdated firmware or software issue might also cause a solid yellow light on your Verizon Fios home router.
In case you haven’t renewed your subscription towards the ISP, the internet to your router may have been cut, therefore the yellow light will be on.
Next, we will address each possibility until you find out the origin of the problem and hopefully solve it as soon as possible.
Before we proceed any further, it is best to check your area of internet coverage on the ISP site.
If there is a problem with the internet transfer, any details will be listed there.
If there is no problem with your service provider, proceed with the solutions:
First, we suggest discharging your Fios router out of any electricity.
This will surely fix any power fluctuations or boot troubles your router may be going through and resolve the yellow light problem.
To discharge your Fios home router, follow these steps:
- Unplug your Verizon Fios home router’s power supply from the outlet.
- Wait for around 5 minutes until the router feels cold on touch.
- Re-attach the power adapter and wait for your router to reboot.
Once your router is up and running, check if the yellow light would still be on.
If you have any suspicions that the problem might be with the power supply, make sure to plug your Verizon router into a different power outlet.
As you probably know, your router will be supplied with internet from two cables – the Ethernet cable and the broadband wire.
If any of these cable connections seem faulty or loose at some point, your router will lose internet.
Make sure to reconnect both of these cables as well as the ones coming out from your wall, which is practically the Ethernet connection.
If you seem to notice and visual damage or fraying on your cables, ensure to get a replacement as soon as possible to resume your router’s work.
If everything looks normal and connected properly, maybe your router is overheating. Let’s find out if that’s the case.
Routers do not perform well while overheating. Therefore, overheating will cause internet outages and eventually lead to yellow light.
If your internet is good for about 1 hour and then the yellow light appears, there is a high chance that your router is overheating.
To prevent your router from overheating any further, try some of these tips:
- Make sure your router is positioned in a well-ventilated area.
- Remove any heat conductors in close proximity to your router.
- Prevent any direct sunlight fromshining on your router.
- Clean any dust from the device ventilation openings.
If you’re 100% sure that your router is overheating, you can also take the panel apart and clean the insides of the device.
Beware that you might damage the hardware of the device, which might be irreversible.
Any wrongly connected devices on the back of your Verizon router might lead up to internet troubles.
As you probably know, your Verizon Fios G3100 router would have about five yellow Ethernet ports as well as one in white color.
You must make sure that your household Ethernet cable (the one coming through the wall) is connected to the white slot.
The difference between the white and yellow slot on your router is in the supply.
The white slot is meant for supplying your router with internet and the yellow slots would be sharing that internet directly to any nearby device.
The WiFi is a completely different thing and the connectivity depends on whether your router is being delivered with internet or not.
Make sure to connect the cables properly and if the yellow light is still there, proceed with resetting the entire device.
If nothing has worked so far, we suggest factory resetting the device to fix the Fios home router g3100 has yellow light.
The factory restore would erase all network info stored on your router and revert the settings configuration to their default state.
To perform a factory reset on your Verizon router, follow the steps down below:
- Make sure your router is up and running.
- Rotate the device and locate the factory reset button.
- Press the button and hold it down for ~20 seconds.
- Release once your router has gone offline. (All LEDs have shut down)
Wait for a couple of minutes for your router to reboot and re-create the default settings profile. Check if the yellow light is there and if yes, you might need to call Verizon.
Users often forget the expiry date of the subscription. Once your internet is cut out, you will still have the WiFi on, but your router won’t receive any internet through the link made with the ISP.
Make sure you have paid all of your dues towards the ISP and that your internet is up.
If you’re confident that the issue is not with your subscription, call Verizon to discuss your case right away.
There might be a problem with the internet reaching your house, thus the yellow light would be there until further notice.
Thus, to fix the yellow light on your Verizon G3100 home router, hard reset the device and properly connect the cables. Make sure that the Ethernet coming out of your wall is plugged into the white socket and check if your router is overheating.
Lastly, you can perform a factory reset which should help if the issue is on your side.
Now that you know why the Fios home router G3100 yellow light has shown, try resolving the problem with some of our solutions.
If the yellow light ends up still on, then it is time to reach out to Verizon and report your problem.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.