Are you interested in knowing why your Denon Receiver Bluetooth not pairing properly with your phone or other devices?
We have the sure-fix solutions for you!
We assume that you have trouble getting your device to play on your Denon Receiver via Bluetooth.
It’s surely frustrating since you know your phone can quickly pair up with your other speakers.
When your Denon Receiver does not pair with your device, the first step you want to do is to make sure their Bluetooth is activated. Ensure your source device is not connected to another output like your TV, speaker, or soundbar.
Before we do anything to resolve this issue, let’s look at where the problem is coming from.
For the most part, the issue is usually caused by a software fault.
However, you also do not want to disregard the fact that the Bluetooth modules for your devices are also malfunctioning.
You will need to check the connectivity and eliminate the confusion by making sure that your input device is only connected to your Denon Receiver.
Here are the problems that you can encounter with your Denon Receiver if it does not pair properly:
1. Signal Interference
Bluetooth signals can be particularly finicky at times. It’s stable, but interference can get the better of it. When it does, you will have a hard time connecting your devices.
2. Bluetooth Glitches
Bluetooth can be sensitive to your current connections. If your source device is connected to too many devices, the software can get confused.
3. Device Already Connected
With various devices relying on Bluetooth for connectivity, likely, your phone is already linked to a different machine.
When this happens, new connections can have a difficult time forming.
4. Outdated Firmware
The software version of your input or output device plays a part in Bluetooth connectivity.
Old firmware can have inconsistencies with your current connections, making it impossible for your devices to pair.
Now that you have a good grasp of the causes of this issue, we can now get to work on fixing it.
Before you do anything else, try Restarting both your Denon Receiver and source devices like your phone or tablet.
The issue might be a minor bug or glitch, and restarting your devices can quickly resolve it.
There is an excellent chance that performing a restart will allow your Denon to pair with your phone.
However, it’s not a miracle solution. In case restarting will not work, you can try these more advanced steps:
This step is often overlooked and forgotten by those who encounter Bluetooth issues.
For Bluetooth to work properly, it’s essential that the transmitters and receivers of both devices are on and “talking” to each other.
If you use your phone as your source device, you’ll know if it’s turned on or off right away.
However, for laptops, you will have to go through your device settings and task bar to see if it’s on or not.
Here’s how to make sure Bluetooth is activated on your devices:
- Select Bluetooth on your Denon remote.
- Press the Option button on your remote.
- Your receiver will enter pairing mode.
- Turn on pairing mode on the device you want to pair with your receiver.
- Select your Denon receiver from the list on your device.
Pro Tip: Some Bluetooth devices or accessories require a PIN or key to connect. Check its manual to confirm.
Now that you have made sure that your devices have their Bluetooth receivers activated, you want to keep them away from interference.
Bluetooth connections can easily get disrupted by interference.
If you pair devices near devices that produce a large amount of electromagnetic interference, there’s a good chance the process will not go through.
Here are interference sources to stay away from:
- Move away from your WiFi router.
- Position your Denon receiver away from Zigbee smart home devices.
- Stay away from devices that use USB 3.0.
Note: A six-inch separation should be far enough that the interference would not be as strong as if they’re right by each other.
Sometimes the easiest way to resolve this issue is to forget the devices you want to connect. Doing so will restart the entire pairing process.
If there are any bugs or glitches with the first connection, they will be flushed out and removed during the process.
This usually happens when you pair your Denon with your phone since it has two modes.
Hands-free phone mode and Media playback mode are different types, and if you have not reset the connection, your Denon Receiver can confuse the two.
Here’s how to forget Bluetooth connections on your Denon Receiver:
- Press Setup on your Denon remote.
- Navigate to General, then go to Bluetooth Transmitter.
- Select Device List.
- Choose the device you want to forget.
- Press the Option button and click on Forget this Device.
Pro Tip: After forgetting a device on your Denon Receiver, you can turn on discovery mode by pressing and holding the Bluetooth button.
Having too many connections can cause your Denon Receiver to not link up via Bluetooth.
It can only handle so many connections that pairing it with more devices than it can take can cause this issue.
If you suspect this, the best way to deal with this problem is to disconnect it from your AV Receiver.
Here’s how to disconnect previous Bluetooth connections on your Denon Receiver:
- Turn off the Bluetooth device connected to your Denon Receiver.
- Select the Option button on the remote.
- Go to Bluetooth Transmitter and click on Disconnect.
- Turn off the Bluetooth on your Denon Receiver.
Tip: It’s not just going to be your Denon Receiver, but you will also have to disconnect on your other devices manually.
Resetting allows your Denon Receiver system to take a breather and shut down all its components, including Bluetooth.
It’s an excellent way to clear up your connections, especially when your AV receiver does not pair with other devices.
Here’s how to reset your Denon Receiver:
- Turn off your Denon Receiver.
- Press and hold the Sound Mode button.
- Together with the Tuner Preset CH+ button.
- And the Power button.
- Wait for the display to start flashing before letting go of the buttons.
Alert: Resetting your receiver will erase your saved settings, so set these up again after you complete the process.
If none of the previous troubleshooting steps work for you, it’s time to consider updating your Denon Receiver’s firmware.
The older version of the firmware might have developed glitches preventing it from running Bluetooth correctly.
Here’s how to update your Denon Receiver’s firmware:
- Turn on your Denon Receiver.
- Press the Setup button on your remote to access the menu.
- Choose General, then go to Firmware.
- Click on Check for Update.
- If an update is available, click on Upgrade Firmware.
Note: If an update is not available for your Denon Receiver, it should say “No update required. Latest version installed.” on the screen.
Once the update process is completed, you can connect other Bluetooth devices to your Denon Receiver.
However, in cases where you still can’t connect, you can contact Denon’s customer support for more help.
Now that you know the reasons behind your Denon Receiver Bluetooth not pairing and the steps to fix it, simply follow the instructions we described.
As long as you follow it to the letter, you will be able to resolve the Bluetooth issues. You can now enjoy listening with your Denon AV equipment and other wireless devices.
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues. Check out more about him here.