chromecast can't connect to wifi

How to Fix Chromecast Can’t Connect to WiFi Issue

Chromecast can’t connect to WiFi issues can be caused by various reasons ranging from a wrong router frequency to a running VPN.

Are you having issues connecting your Chromecast to Wi-Fi?

In this guide, we will inform you on the potential reasons your Chromecast can’t connect to Wi-Fi.

Also you will learn how to fix the issues. We will also discuss the reset methods in case the device is refusing to connect to your wireless network.

Let’s get started.

Guide Outline

  • How your Chromecast works
  • Reasons your Chromecast can’t connect to Wi-Fi
  • How to connect Chromecast to Wi-Fi

How your Chromecast Works

how chromecast works

Instead of going through the stress of searching and adding films/TV shows to your queue via a laptop before using a gaming gadget to watch it on television, you can easily save time and energy with Chromecast.

Chromecast is simply a dongle that makes watching internet-streamed video content on television easier.

For users to directly stream videos from media service providers, the platform app must be supported by Google cast technology.

Google-supported web apps include Netflix, BT Sport, Cartoon Network, CBS Sport, Comedy Central, Dailymotion, FOX Now, Disney+, YouTube TV, and many more.

Besides using third-party streaming apps, you can also cast videos from your android/iOS device and personal computer.

The device is capable of mirroring the audio-visual content and casting it on your television.

Users can also use “backdrop” features when they are not streaming.

The backdrop consists of user-personalized content such as featured and private photos, weather forecasts, satellite images, and news.

Reasons your Chromecast Can’t Connect to WiFi

reasons chromecast cant connect to wifi

Troubleshooting can help detect and solve critical device issues.

So, it’s advisable to perform fundamental checks on your device before arriving at a conclusion.

If your device does not connect to Wi-Fi, you may want to check if any of these 8 factors are responsible for the device malfunction:


1. Connection. Ensure your device is on and connected to the wall outlet.

You can check for any issues with the electrical outlet also.

2. Light Check. Check if the white LED light on the side of your gadget is on. If there is no light, there can be some issues with your device.

3. Distance. Ensure your Chromecast device is not outside the required distance (15-20 ft) from the tablet or personal computer you are using to operate it.

4. Updates. Check if your Google Home app is up-to-date. If not, please get the most recent version.

5. Internet Issues. Make inquiries if there have been any router changes or upgrade from your Internet Service Provider.

If you cannot reconnect to a router you have been using before, a router/modem change would most likely be the reason.

6. Wrong Password. Retype your password in case you’ve been inputting a wrong password.

7. Wi-Fi Issues. Your device is connecting to the strongest network instead of the desired one.

In order to rectify such anomaly, you have to switch off the auto-connect Wi-Fi option. Then, choose the desired network manually.

8.VPN. Your VPN is on: ensure your VPN app is not working on your phone at the time you’re trying to set-up the connection. Disable your VPN, if on, and try again.

How to Connect Chromecast to Wi-Fi

how to connect chromecast to wifi

Earlier in this guide, we highlighted brief solutions when stating the reasons behind Chromecast connection failure.

This section explains the steps you can take when you encounter Chromecast can’t connect to Wi-Fi issues.

1. Attach the Chromecast to the TV with HDMI Extender Cable

chromecast connect to hdmi

Your Chromecast gadget can work with the television without the extender.

However, due to hindrances in signal detection, it is advisable to connect your digital media player device to the back of the TV.

You don’t need to purchase an extender since Chromecast comes with an extender that helps it stick out of the back of the TV.

2. Reboot the Wi-Fi router

chromecast reboot wifi

You can easily reset your Wi-Fi router by turning it on and off.

Router and modem are usually designed together, but in cases where the router and modem are separate, you should off and on both.

Wait for 10 seconds before putting your router on.

When the router is on, you can connect your device again after about 45 seconds.

3. Adjust the Frequency of the Dual-band Router

adjust frequency

If the second step does not work, you may want to check your dual-band router settings.

Place your digital media player device on 2.5 GHz or 5 GHz to know what frequency works best for your device.

4. Reboot the Chromecast Device

Disconnect and reconnect your power cable from the device to reboot.

5. Perform a Soft Reset or Hard Reset

reset chromecast

A hard reset is also known as wiping or formatting. It restores the device back to factory settings.

The hard reset wipes the data, settings, and users preference while the soft reset retains every saved data.

Restore to factory settings when the ‘on and off’ solution does not solve the issue.

To restore your Chromecast device to default settings, follow the steps below:

For 1st generation Chromecast

reset chromecast first gen

You can either flash your device from the Google Home app or the back of the device.

To format the device via the Google Home app option;

  1. Open the Google Home app.
  2. Tap settings.
  3. Click ‘more’. Then, ‘factory reset’.

To format the device via the reset button

  1. Ensure your digital media player gadget is plugged into the TV.
  2. Press the button gently for about 25 seconds. After 25 seconds, the sharp LED light would turn into a blinking red light.
  3. Release the button when the LED light turns to flash white and the TV becomes blank. The gadget will start the reboot process.

For 2nd generation & Above Chromecast

reset chromecast third gen

In case you want to use the Google Home reset option, the process is the same as the above-listed steps.

However, only users with access to the network (which their Chromecast was built on) can use this option.

For the 2nd and 3rd generation, the reset button process is the same as the one given earlier.

But in this case, the LED light will blink orange before white (unlike the 1st generation devices that flash red before white).

For Chromecast with Google TV

reset chromecast google tv

You can either format your device with the Chromecast voice remote or through the reset button.

Follow these steps to format through the voice remote;

  1. On your TV
  2. Choose ‘profile’ in the upper right of the screen, then settings.
  3. Navigate the screen from ‘System’ to ‘about’, then factory reset.

The reset button process is the same for all generations; however, for Chromecast with Google TV, the LED light blinks yellow before it turns white.

Enjoy the Best of Entertainment

Everyone wants to enjoy hassle-free entertainment be it casting or watching live on TV.

With the advancement of modern technologies, tech products have raised their standards and serviceability.

That said, it doesn’t mean these gadgets are free from any issues.

We hope after reading this guide you can fix if Chromecast can’t connect to WiFi easily.

If you have any doubt you can reach out to Chromecast support for more help.

Further Read: Want to cast on your Sky Go? Check this step by step guide to start casting with your Sky Go.

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