If you’re part of the people wondering if you can cancel Spectrum cable but keep internet, then you’re here for a reason!
For this guide, we’ll be guiding you in terms of how you can cancel your cable service with Spectrum but keep your internet!
Yes, you can cancel your Spectrum cable and keep your internet at the same time! You can do it by contacting the company’s customer support!
Let’s cut to the chase, yes, you can! As a matter of fact, there’s no written rule that you need to cancel them in pairs.
Spectrum’s internet service and cable service are two separate services. Therefore, it has always been allowed to get just one of them!
Now, before we answer your question, a lot of people are wondering if there are changes on the account. So, let’s look at some of the caveats involved when you decide to do so.
Our reasons vary from the usual financial concerns to worries about it being a waste of money because it’s not being used.
But, here are some of the common reasons why you would cancel your independent cable services:
- You found a better cable service offer from another company
- The service is not being used
- You’re transferring to a location where Spectrum isn’t available
- You want to save money
However, it is our responsibility to understand how this can affect us. Could canceling your Spectrum cable but keep the internet really help you save money?
Spectrum, just like any other service provider, lives on promotional offers and discounts. What you’re paying now could actually be because of the fact that getting cable and internet at the same time gives you discounts.
To cut to the chase, yes, your account would have changes and modifications, but it wouldn’t be as drastic as how you imagine it to be.
As far as we know, having the “cable and the internet package” would be close to having the internet package alone. If you want to see substantial changes on your bill after you cancel, you need to look into downgrading the internet service you have.
If you are already decided, what’s the process of canceling and just keep the internet service?
For this guide, we will give you a comprehensive walkthrough on how you can discontinue your Spectrum cable services while keeping the internet services intact.
Unfortunately, cancellation is not possible online. The only way to cancel it is through contacting Spectrum’s customer support team.
So, without further ado, here is the complete procedure of how you can cancel your cable service while still keeping your internet services active!
The first step is, of course, to contact Spectrum’s customer service department. Since you’re not able to do it online, the only way to do it is through them.
Dial their number at 1-833-267-6094. Then, wait until a representative picks up your call.
After their opening spiel, you can immediately tell them that you’re looking to cancel your cable while keeping your internet.
Before they can do that, they’ll have to first verify if you’re the real owner of the account. This brings us to the next step, which is to…
If you’ve set up a PIN code on your account, you can just say the PIN code and they’ll be able to access it. Otherwise, you’ll have to verify it through relevant information, which includes:
- Service Account Number
- Last Payment Made
- Last Payment Date
- What Plan You Are Currently On
NOTE: You can give at least two (2) of these.
Do you think they’ll just cancel it for you right then and there? Of course not, as a part of their job, they have to keep YOU as their client.
So, they’ll give you a couple of rebuttals. For this, you only need to be firm with your decision that you’re canceling – unless you’re half-hearted, of course.
Overcome what they’ll say and be firm with your decision that you’re going to cancel. Some of their offers would be pretty good, too – it’s not too late to back out.
Then, after the cancellation procedure, don’t forget to ask for a reference number for the cancellation.
This is your only defense in the event that you get your next bill containing the cable services. You can ask for a reference number or the employee number of the representative that processed it.
And that’s it! That’s how you can process the cancellation of your cable with Spectrum while keeping your internet service!
Ever wondered if you can cancel your Spectrum cable but keep internet? It’s actually possible! Contact Spectrum’s customer service department now and get the work done!
Read Next: How to Get Spectrum to Service your Area?
We all have our reasons, and it’s up to you whether or not canceling would be the best decision.
Nevertheless, this guide on how you can cancel Spectrum cable but keep internet would be the only guide you’ll ever need!
Finn Wheatley holds a Master’s Degree in Computer Science from UCL, London. He helped small data science consultancy firms, helping large corporations to grow their data capabilities, deploy advanced machine learning-based analytics and troubleshoot tech-related issues.