Let us discuss in brief the main reasons why users think of cancelling the service.
Top reasons for cancelLATION
There can be different reasons a consumer wishes to cancel their account. The main reasons for cancellation are as follows:
1. HIGH PRICE
The price of the service is high, which costs up to 70 USD per month. However, the amount has been now reduced to 50 USD.
However, many consumers could not afford the costly plans or find other cheaper alternatives. But in general for many the high price is also not in their budget.
2. Inconsistent service
Sometimes, the internet service can get down, and it irritates most of the customers. The company faces downtime many a times and this creates a lot of frustration for users considering the price you pay.
Fiber Cancellation Charges: The installation or construction fees have to be paid by the consumers if they wish to cancel their contract with Google connection. Also, you should pay the replacement fee if you are keeping the equipment with you.
Do they charge an Early Termination Fee: No, there is no such thing as an early termination fee in this company. This is because when you request for cancellation, you will get the pending bill directly in their account. Once the service gets disconnected, the credit for the remaining bill portion applies towards the balance cycle.
How to cancel google fiber account
To terminate your account, you need to do the following simple steps for comfortable and better results.
Once you click the connection, you need to confirm. After that your connection will be cancelled in a few seconds.
This is how you can easily Cancel Google Fiber service and you will free to choose another Internet provider of your choice.
Call customer service
However, chances are there that due to some technical issues, you cannot find the “cancellation” option or can’t cancel the service.
In that case, you can call the customer service agent by accessing the help center. There, you can find multiple options to contact the customer service by live chat, email, phone, or other contact options.