Sometimes, the internet service can get down, and it irritates most of the customers. The company faces downtime many a times and this creates a lot of frustration for users considering the price you pay.
Therefore, many of the subscribers cancelled their services and switched to the fastest ones.
3. Shifting Regions
While shifting to new address it may happen that the Google service may not be available in the new address.
The services were offered to some areas of the United States, and therefore people moving to the different regions get cancelled of these services.
Therefore the users can choose the bundle of their choice depending on the requirements.
Many of the subscribers come with the question of whether there is a contract with the Company.
The contract of connection varies with the location the user is looking forward to getting their services. There is no termination fee.
Therefore there is no contract with Company except paying the certain installation charges once you wish to cancel.
However, there are two necessary charges which are required to pay if the users wish to close the subscription as follows.
Fiber Cancellation Charges: The installation or construction fees have to be paid by the consumers if they wish to cancel their contract with Google connection. Also, you should pay the replacement fee if you are keeping the equipment with you.
Do they charge an Early Termination Fee: No, there is no such thing as an early termination fee in this company. This is because when you request for cancellation, you will get the pending bill directly in their account. Once the service gets disconnected, the credit for the remaining bill portion applies towards the balance cycle.
In that case, you can call the customer service agent by accessing the help center. There, you can find multiple options to contact the customer service by live chat, email, phone, or other contact options.
Contact support staff through any of the methods and ask them to cancel the connection for you.
When your cancellation request has been processed by the company, it is your time to return the equipment. Make sure the equipment is packed well and is in good condition.
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