First, you must ensure that you do not have a blocked device. Mobile network providers only block handheld phones when you report them to be missing. So, if you are thinking of purchasing a second-hand device, we suggest you take extra precautions.
Next, you must ensure that your phone has not unlocked automatically after a certain period. If this is the case, you won’t be able to do the unlocking process.
How to Unlock EE Phone Free
To get your mobile free from any company restrictions is what all want. Now, let us learn some cases to remove the lock of phone free of charge. These are legal way and you should not face any legal issues later.
After A Certain Period
Some devices bought from an official EE store automatically unlock for free. For instance, any iPhone sold on or beyond the 1st of September 2015 automatically opens after 18 months.
To check your iPhone's unlocking status, you can send "UNLOCK" to 150.
Meanwhile, all Google Pixel phones also to remove the lock after 721 days or around two years after its activation. You would typically receive a notification to confirm whether your mobile has automatically unlocked.
Phone Out Of Contract
Aside from iPhones and Google Pixel phones, other devices bought from an official store also automatically unlock for free once your contract terminates.
All Pay Monthly and Small Business devices removes the restriction of your phone for free when out of your deal.
Otherwise, you would need to chip in £8.99 to unlock your mobile while your contract has not yet terminated.
It is also worth noting that you can only request this six month into your agreement. You must also ensure that you have an account for your device and that you have paid your bills up to date.
If you bought your mobile from eBay or other online stores, dial 150 on your device to speak to the Company's customer service.
If you are using a landline or another device, you can call 0800 956 6000 instead. Just choose option 2 then option 4 when prompted.
Pay Monthly and Pay As You Go customers can also call their customer service hotline instead of answering their unlock guide. It will cost you 25p per call if you are an existing Pay As You Go customer. Otherwise, you can reach them for free.
All Apple customers on a Pay Monthly plan can get their phones unlocked instantly.
For other devices, it may take up to 72 hours to complete the unlocking process.
However, in some cases, it may reach a maximum of 10 days. If this is the case, they will notify you as soon as possible. If you get any issue you can contact the support staff for help.
Having mobiles with restrictions in place is not what we want. Hence if you are using any device of EE, you can check the requirements for removing the restrictions. If eligible follow the steps as mentioned above and enjoy your device or sell at higher rate.