If your Bell internet keeps dropping, you should mainly focus on your router.
In this post, we’ll share with you the most effective methods to solve your internet issues and provide you with answers to any inquiries regarding the topic.
To prevent your Bell internet from constant outages, first, relive the internet usage, restart your router and change the WiFi frequency. Next, you can inspect the wiring, prevent the router from overheating and if nothing works, do a factory reset.
Why Does Bell Internet Keeps Disconnecting?
If your Bell internet disconnects continuously, it is most likely to be an issue with your router.
It might as well be an internet outage in your area or scheduled maintenance that you have missed to check on.
But let’s check the more regular cases and determine what’s making your internet drop before troubleshooting.
1. Interference
If any interference is caused, you might be constantly getting internet outages on your device.
2. Range
If you exceed the range from your router, the connection may drop for several seconds or be really slow.
3. Router Issue
If the issue is with the router, the internet will either become very slow or go through constant outages.
4. Overwhelming Usage
If you’ve got many devices connected to the WiFi, especially if something is being downloaded, you will experience outages.
5. Problem with The Receiver Device
If the device you’re using is having connectivity issues, it may feel like constant outages..
Once you’ve taken a sturdier look at these causes, feel free to proceed with the best troubleshooting tips out there!
How To Fix When Bell Internet Connection Keeps Dropping?
The solutions will definitely help you elevate the connection and hopefully restore it’s proper functionality. Make sure not to skip anything and there is nothing to worry about.
Let’s get started!
Solution #1 Limit Network Usage
It is possible that your connection has too many devices connected to it leading to constant outages. To disconnect devices that are not in use, follow these steps:
- Turn on the device. connected to your network.
- Go to the WiFi settings.
- Click on the green slider once to disable the WiFi.
- Enable the airplane mode (optional).
Do this to as many devices connected to your network as possible so you can relieve the usage and hopefully prevent interrupts.
Solution #2 Use Different WiFi Frequency
If you’ve created only a 5GHz frequency thread, your device could go through outages if it doesn’t support this type of network.
Try connecting to the other 2.4Ghz frequency and if you don’t have one, let’s enter your router’s Control Panel.
To create its 2.4GHz frequency, follow these steps:
- Open Google and ask, “What’s my IP?” > Copy the IP address.
- Paste it down in your browser’s search field.
- In the following screen, use “admin” and “password” for login credentials.
- You can also try admin/password and if both do not work, call Bell and ask for login info.
- Once in your Router’s options, go to the Network tab.
- Locate and disable the Smart Connect feature.
This will separate your network in two, 5GHz and 2.4Ghz. Then connect to both and check if there will be outages. Your household devices will get disconnected from the WiFi.
Important: Test out the network on multiple devices to determine its current state.
Solution #3 Update Network Receiver Drivers
If your Bell internet keeps dropping even when wired connection to your PC it could be because of an outdated network receiver driver. To update the driver, follow these steps:
- Go to Device Manager and select Network Adapters once you’re in.
- Find and right-click your adapter.
- Enter the Drivers tab and select Update Driver.
- Tick the auto-driver update for your adapter to initiate firmware updates automatically.
It is now recommended to restart your router as well and check if the interest will continue to experience outages.
Solution #4 Remove Interference
If the internet comes and goes repeatedly, you may be having interference in your configuration.
To remove any kind of interference within your router setup, follow these steps:
- Make sure your router’s signal isn’t covered by house furniture.
- Ensure the router’s antennas are widely spread.
- Ensure the router is not near the ceiling or the floor.
- Put away any electrical devices near your router.
Solution #5 Prevent Overheating
Another thing that could cause your Bell internet to drop is router overheating.
To prevent your router from overheating in any way, you can follow these instructions:
- Position your router in a well-ventilated area.
- Make sure your router is not exposed to sunlight for too long.
- Check if your router is near or on top of a heat conductor.
If you’ve detected an overheating by touching the top (it should be slightly warm), you can take a vacuum cleaner and suck as much dust as possible from the ventilation openings on the back of your router.
Solution #6 Factory Reset Your Router
If nothing helped, try factory resetting your router. To do this, you must access the router’s settings page as in solution #2.
Alert: Factory resetting your router will erase ALL configurations made until now and cleanly install the software.
Once you’re in the router’s Control Panel, follow these instructions:
- On the routersettings page, go to System.
- Locate the Erase button.
- Click on it once and confirm by writing your router password once again.
- Confirm the process by clicking the red button.
- Wait for 2-3 minutes.
Your router should now be restored to default settings.
Test your internet while hooked up with an Ethernet cable to your PC for a realistic perspective.
Read Next: Why Is Bell Modem Not Connecting To Internet?
Bottom Line:
To fix Bell’s internet connection, first, disconnect unused devices and prevent your router from overheating. Then, update the network adapter drivers, inspect the wiring, remove interference and if nothing works, perform a factory reset.
If your Bell internet keeps dropping even after you’ve tried everything in this post, then you should reach out to Bell with your complaint and ask for help.
You can share everything you’ve tried in this post to avoid similar recommendations and finally restore your internet functionality.
Kevin has over five years of experience working in various Tech startups and providing Technical solutions. He has contributed to many Tech publications and websites.